Comparison

MyChart Bedside vs Philips Care Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart Bedside

This app provides hospitalized patients and their families access to care team information, clinical data, and health education. It allows for communication with the care team, viewing schedules, and accessing important health documents.

Highlights
  • View treatment team bios
  • Access patient education materials
  • See inpatient medications and lab results
  • Track patient schedule and tasks
  • Communicate with care team via chat
  • Access discharge planning information
  • Share clinical notes
Features
Read full description

MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.

About

Philips Care Assist

This app enhances clinical mobility for caregivers in busy hospitals. It integrates with Philips systems to provide timely patient information on qualified smart devices. Designed for trained clinicians, it supports efficient patient care.

Highlights
  • Clinical mobility support
  • Patient information delivery
  • Integration with Philips systems
  • Use on qualified smart devices
  • Timely alerts and notifications
Features
Read full description

The Philips Care Assist mobile app transforms qualified smart devices into a powerful tool for caregivers working in fast-paced hospital environments. Designed to support clinical mobility, the app integrates with Philips Event Notification and/or PIC iX systems to deliver timely, relevant patient information. The Care Assist mobile app operates on smart devices that have been qualified by Philips. The list of qualified smart devices can be found in the Philips PIC iX Mobility Compatibility Guide; Please contact your Philips sales representative for a copy of this document. The Care Assist mobile app functions in conjunction with installations of Philips Event Notification and/or Philips PIC iX. A demonstration preview of Event Notification and PIC iX can be viewed by contacting your Philips Healthcare sales office. The Care Assist mobile app is intended to be used by trained clinicians.

Screenshots

Philips Care Assist4 screens

Verdict

The call

The clearest difference is review sentiment: Philips Care Assist at 100% against MyChart Bedside's 0%. Philips Care Assist also leads on rating (5.0 vs 1.7) and device support (3 vs 1). MyChart Bedside's advantage is update cadence (every 2 months vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Philips Care Assist holds the better App Store score, 5.0 against 1.7. Both are backed by a comparable volume of ratings — 6 and 15 respectively. Written reviews point the same way: 0% of MyChart Bedside's written reviews are positive against 100% of Philips Care Assist's.

UpkeepUpdate frequency

MyChart Bedside ships an update every 2 months, Philips Care Assist every 4 months. The most recent releases landed on November 1, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
MyChart Bedside versus Philips Care Assist: the parameters behind the verdict, then further details
ParameterMyChart BedsidePhilips Care Assist
PriceFreeFree
Rating1.7 (6 ratings)5.0 (15 ratings) — better
Positive reviews0.0% of reviews100.0% of reviews — better
Number of ratings615 — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size50 MB218 MB
Age rating17+4+
DeveloperEpicPhilips Electronics North America Corporation

Customer experience

MyChart Bedside

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Philips Care Assist

All ratings15 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

MyChart Bedside

No in-app purchases

None

Philips Care Assist

No in-app purchases

Questions

Is MyChart Bedside free?
MyChart Bedside is free to download, with no in-app purchases.
Is Philips Care Assist free?
Philips Care Assist is free to download, with no in-app purchases.
Which has better reviews, MyChart Bedside or Philips Care Assist?
Philips Care Assist is rated higher. MyChart Bedside averages 1.7 out of 5 from 6 ratings, while Philips Care Assist averages 5.0 from 15 ratings.
Do MyChart Bedside or Philips Care Assist have ads?
Neither MyChart Bedside nor Philips Care Assist shows ads.
Which is updated more often, MyChart Bedside or Philips Care Assist?
MyChart Bedside ships an update every 2 months, and Philips Care Assist every 4 months. Most recently, MyChart Bedside was updated on November 1, 2026 and Philips Care Assist on October 16, 2026.

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