Comparison

MyChart Bedside vs JCI AMP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart Bedside

This app provides hospitalized patients and their families access to care team information, clinical data, and health education. It allows for communication with the care team, viewing schedules, and accessing important health documents.

Highlights
  • View treatment team bios
  • Access patient education materials
  • See inpatient medications and lab results
  • Track patient schedule and tasks
  • Communicate with care team via chat
  • Access discharge planning information
  • Share clinical notes
Features
Read full description

MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.

About

JCI AMP

This app helps healthcare organizations maintain continuous compliance and manage patient safety risks. It allows for real-time data collection, including attaching pictures to observations, and provides access to tracers across multiple sites. Guest access and task assignment are also supported.

Highlights
  • Collect real-time Tracer observation data
  • Attach pictures to observations
  • Email Tracer observation reports
  • Access Tracers across multiple sites
  • Provide guest access
  • Assign tasks
Features
Read full description

JCI AMP® is a complimentary mobile app for "JCI AMP®" subscribers. This complimentary app is for Joint Commission Resource's for-sale product "JCI AMP®". "JCI AMP®" is a web based solution which supports continuous compliance activities of health care organizations. Data driven "JCI AMP®" gives you the tools you need to efficiently manage patient safety risks and stay survey-ready. The App optimizes JCI AMP® usage throughout a health care organization by utilizing the power and convenience of a mobile device. App features: • Collect real-time Tracer observation data • Attach pictures to Tracer observation • Email Tracer observation report with pictures • Access Tracers across multiple sites and programs • Provide guest access • Assign tasks

Screenshots

JCI AMP4 screens

Verdict

The call

The clearest difference is rating: JCI AMP at 3.0 against MyChart Bedside's 1.7. MyChart Bedside's advantage is update cadence (every 2 months vs every 4 months) and ratings volume (6 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

JCI AMP holds the better App Store score, 3.0 against 1.7. Both are backed by a comparable volume of ratings — 6 and 2 respectively.

UpkeepUpdate frequency

MyChart Bedside ships an update every 2 months, JCI AMP every 4 months. The most recent releases landed on November 1, 2026 and November 11, 2026 respectively.

Scorecard3 real differences · 7 level
MyChart Bedside versus JCI AMP: the parameters behind the verdict, then further details
ParameterMyChart BedsideJCI AMP
PriceFreeFree
Rating1.7 (6 ratings)3.0 (2 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings6 — better2
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad — better
Requires iOS18.017.0 — better
Further details — not scored
Size50 MB60 MB
Age rating17+4+
DeveloperEpicJoint Commission Resources Inc

Customer experience

MyChart Bedside

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

JCI AMP

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

MyChart Bedside

No in-app purchases

None

JCI AMP

No in-app purchases

Questions

Is MyChart Bedside free?
MyChart Bedside is free to download, with no in-app purchases.
Is JCI AMP free?
JCI AMP is free to download, with no in-app purchases.
Which has better reviews, MyChart Bedside or JCI AMP?
JCI AMP is rated higher. MyChart Bedside averages 1.7 out of 5 from 6 ratings, while JCI AMP averages 3.0 from 2 ratings.
Do MyChart Bedside or JCI AMP have ads?
Neither MyChart Bedside nor JCI AMP shows ads.
Which is updated more often, MyChart Bedside or JCI AMP?
MyChart Bedside ships an update every 2 months, and JCI AMP every 4 months. Most recently, MyChart Bedside was updated on November 1, 2026 and JCI AMP on November 11, 2026.

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