QueuePad for Customer Waitlist vs ScanQueue
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
QueuePad for Customer Waitlist
Manage customer waitlists efficiently with automated notifications and real-time updates. Project a professional image and gain insights into customer service levels. Supports multiple devices and offers basic offline functionality.
- Automated customer waitlist management
- SMS/email notifications
- Customer self check-in via web URL/QR code
- Real-time queue status display
- System reports for customer service insights
- Multi-device synchronization
- Offline functionality for basic features
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QueuePad is an easy-to-use and powerful customer wait-list management mobile app that lets you: – Automate your customer wait-list functions. - Use email or SMS to notify customers of their queue position - Customers do not need to download anything, they will just click on the URL link to open a web page showing their queue status - Allow Customers to self check in using a web URL or scan a QR Code – Project a professional image by utilizing new technologies and queue workflow. - Call customers by name for personalized level of service. - No need to print out the paper ticket. – Gain insights on your level of customer service from the system reports. - Show via Smart TV / PC Monitor the list of customer names waiting in line - Multiple iOS devices can sync and manage the same customer queue - more than 500,000 customers served worldwide! The app is ready to use, no need to sign-up, and the basic set of wait-list functions are usable even without an internet connection. Advanced features like notifications, synchronization will require WiFi and an internet connection. This app is suitable for businesses like restaurants, bakeries, beauty shops, clinics, barber shops, salons, spas, repair shops, etc., wherever customers need to be queued by their name. Features Overview: 1. Customer waiting list queue management 2. SMS notifications using 3rd party provider Twilio SMS Gateway API 3. Quick set up and easy to use, the customers themselves do not need to install anything 4. Customers can self check-in and see their real time queue status updates via a smart TV or a PC Monitor (requires internet) 5. A TV, PC Monitor or tablet device can be used to show the customer queue status. 6. Can handle multiple services or multiple queue lines 7. No internet connection needed for the basic set of wait list functions. The SMS, email and TV Screens will require WiFi internet. 8. Multiple devices can connect to the same Display Code and manage the same customer queue. Requires a WiFi connection. 9. Can generate graphical reports and Excel summary reports per selected date range In App Subscription: - 7 days FREE trial period is provided - After the expiration of the 7 days FREE trail period, you will be charged the regular monthly subscription rate. - Purchase monthly recurring subscription for US $19.99 - You will be charged in your local currency. Payment will be charged to your iTunes Account at confirmation of purchase - Allows for unlimited number of customer queue records per day - Various advanced wait list features like multiple services with multiple queues, audio read out of customer names, multiple language selection, SMS and email notification and other features. - Monthly subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Account will be charged US$ 19.99 for renewal within 24-hours prior to the end of the current period - Subscriptions may be managed by the User and auto-renewal may be turned off by going to the user's Account Settings after purchase Privacy Policy: http://www.queuepad.com/privacyPolicy.do Terms & Conditions: http://www.queuepad.com/terms.do
ScanQueue
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ScanQueue is the staff app for businesses that run their queues, bookings, and walk-ins with ScanQueue. See your whole operation live, call the next guest, and keep every counter moving — from the phone in your pocket or an iPad at the counter. EVERYTHING LIVE, EVERYWHERE Every device sees the same queue in real time. A walk-in added at the front desk appears instantly on every phone and tablet — and when the connection wavers, ScanQueue automatically falls back to polling and tells you exactly what mode it's in. No stale screens, no guessing. RUN THE QUEUE • Call next — globally or per counter, with call-ahead stacking • Add walk-ins with your own form fields, party sizes, and notes • No-show grace timers with automatic holding and one-tap recall • Reorder, move to front, or switch a guest to another counter • Resend notifications, restore served guests, adjust wait-time delay • Search and filter by name, party size, phone, or email BOOKINGS • Day and week calendar across your counters • Book for a customer with a live slot picker — including recurring bookings • Check in a booking straight into the queue, reschedule with a tap LIVE CAPACITY • Welcome, ready, and checked-in flows for capacity-driven venues • Occupancy stats at a glance BUILT FOR THE COUNTER • Phone layout for staff on the move, tablet layout for front-of-house • The screen stays awake on the queue — perfect for a counter iPad • Owner sign-in, or fast staff sign-in with your team PIN ScanQueue is free to download and is designed for businesses using ScanQueue. Guests never need an app — they join your queue by scanning a QR code and get notified by SMS, email, or WhatsApp when it's their turn.
Screenshots
Verdict
The clearest difference is rating: QueuePad for Customer Waitlist at 4.3 against ScanQueue's 1.0. QueuePad for Customer Waitlist also leads on review sentiment (33% vs 0%) and ratings volume (17 vs 1). ScanQueue's advantage is in-app purchases (none vs 2) and update cadence (every 6 days vs every 6 weeks). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. QueuePad for Customer Waitlist sells 2 in-app purchases, starting at $19.99 per month. ScanQueue asks for nothing beyond the download.
QueuePad for Customer Waitlist holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: QueuePad for Customer Waitlist has 17 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 33% of QueuePad for Customer Waitlist's written reviews are positive against 0% of ScanQueue's.
QueuePad for Customer Waitlist ships an update every 6 weeks, ScanQueue every 6 days. The most recent releases landed on October 22, 2026 and October 31, 2026 respectively.
| Parameter | QueuePad for Customer Waitlist | ScanQueue |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (17 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 33.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 17 — better | 1 |
| Update frequency | Every 6 weeks | Every 6 days — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 37 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Ivant Technologies and Business Solutions, Inc. | Tugadot Pty Ltd |
Customer experience
QueuePad for Customer Waitlist
ScanQueue
In-app purchases
QueuePad for Customer Waitlist
- Queuepad Advanced$19.991 Month
- QueuePad Advanced3 Days trial$19.991 Month
ScanQueue
No in-app purchases
Questions
Is QueuePad for Customer Waitlist free?
Is ScanQueue free?
Which has better reviews, QueuePad for Customer Waitlist or ScanQueue?
Do QueuePad for Customer Waitlist or ScanQueue have ads?
Which is updated more often, QueuePad for Customer Waitlist or ScanQueue?
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