MobileHelper vs 헬프유 원격지원

MobileHelper of Ahranta remote support solution that can be quickly and conveniently through the customers agent. Now get remote support to an agent, make your own problems in real time. Agents text chat, device information, and view system status, alerts, image transfer, drawing, etc. We help you to perform a variety of tasks. Key features include: - 4-digit number can be easily connected with the agent only input - Automatic real-time transmission of screen capture images of the device - The ability to see the web page with your agent and canned - Familiar characters agent and availability - The agent provides the ability to capture the image using the drawing functions can help - Agents with real-time screen sharing app screen only in the MobileHelper - The ability to view real-time agent, and help information and system state of a remote-enabled devices Customers enter the access code is simple and can be conveniently remote assistance with the touch of a connection. Customers can text chat with an agent and the agent is possible to identify the target device support, and system status in real time. At the request of the agent's customers can easily share the screen with just capture the screen of the device. An agent can give an intuitive help using the drawing functions to capture images as required by the customer. MobileHelper automatically enables real-time sharing with the permission of the customer as long as the app screen. All operations are carried out in the customer's consent. Now, easy and convenient to fix the problem. Simple Instructions: 1) Run After you download and install the mobile app helper. 2) Enter the access number given to the agent, and then click Connect. 3) The agent will receive the necessary support and remote connections. 4) Exit and complete remote support.

헬프유 원격지원(HelpU)은 실시간 원격제어 기술을 이용하여, 상담원이 고객의 아이폰/아이패드 화면을 직접 보면서 문제를 해결할 수 있는 서비스 입니다. 고객이 A/S센터를 직접 방문하지 않아도 원격으로 간단하고 빠르게 모바일 원격지원 서비스를 받아보실 수 있습니다. [사용방법] 1. 앱스토어에서 ‘헬프유 원격지원’을 검색하여 설치 및 실행합니다. 2. 상담원에게 안내받은 6자리 원격인증암호를 입력합니다. 3. 상담원이 고객 아이폰/아이패드 단말에 접속하여 원격지원을 시작합니다. 4. 원격지원 완료 후 종료합니다.