MobileHelper vs 모바일지원

MobileHelper of Ahranta remote support solution that can be quickly and conveniently through the customers agent. Now get remote support to an agent, make your own problems in real time. Agents text chat, device information, and view system status, alerts, image transfer, drawing, etc. We help you to perform a variety of tasks. Key features include: - 4-digit number can be easily connected with the agent only input - Automatic real-time transmission of screen capture images of the device - The ability to see the web page with your agent and canned - Familiar characters agent and availability - The agent provides the ability to capture the image using the drawing functions can help - Agents with real-time screen sharing app screen only in the MobileHelper - The ability to view real-time agent, and help information and system state of a remote-enabled devices Customers enter the access code is simple and can be conveniently remote assistance with the touch of a connection. Customers can text chat with an agent and the agent is possible to identify the target device support, and system status in real time. At the request of the agent's customers can easily share the screen with just capture the screen of the device. An agent can give an intuitive help using the drawing functions to capture images as required by the customer. MobileHelper automatically enables real-time sharing with the permission of the customer as long as the app screen. All operations are carried out in the customer's consent. Now, easy and convenient to fix the problem. Simple Instructions: 1) Run After you download and install the mobile app helper. 2) Enter the access number given to the agent, and then click Connect. 3) The agent will receive the necessary support and remote connections. 4) Exit and complete remote support.

애니서포트 모바일지원은 iOS 사용자를 위한 원격지원 앱 입니다. 상담원은 고객의 IPhone , IPAD를 동의하에 원격으로 연결하여 채팅, 화면 공유를 이용하여 고객 IPhone, IPAD의 문제를 원격으로 조치 할 수 있습니다. 애니서포트 모바일지원은 이미 다각도로 검증된 애니서포트만의 기술력으로 모바일 장비 이상으로 서비스센터를 직접 방문하지 않아도 원격으로 직접 눈으로 화면을 보면서 지원이 가능합니다. 모바일 서비스를 제공하는 기업 및 단체에서 애니서포트 모바일지원을 이용하실 경우 고객지원 시간단축에 따른 운용 효율성 증대,고객이 제기한 문제에 대한 빠른 상황 파악 및 지원으로 고객 만족도 향상,A/S 준비시간 및 출장횟수 단축으로 인한 장애 처리비용 절감 등의 장점이 있습니다.