iMultifamily Work Order v2 vs Mobile Work Orders

iMultifamily Work Order Module is the most advanced Work Order System for the Multifamily Affordable Housing market. This system integrates with all Affordable Housing Industry Vendor Software Products and the Gilson Software Property Management Answering Service. iMultifamily Work Order: •Maintenance staff receives their assigned work orders wirelessly via synchronization to Work Order Schedule. •Staff can auto text tenants to notify them that they are on their way to work on the work order. •Staff can update job description notes on the phone to better describe the issue. These notes can be updated utilizing voice recognition thus eliminating the need for typing. •Staff can review predefined job standards for the job to ensure performance consistency •Staff time automatically starts tracking as they review the job information until they complete the job unless they place the job on hold or move to another work order. •Inventory can be requested on the iPhone via bar coding and messages are sent to inventory staff for preparation. •Completion notes are performed via voice recognition thus eliminating the need for typing and standard notes can be saved by job for future use. •Pictures are taken directly within the App and stored to the work order and synchronized to the work order schedule for future viewing. •If damage is caused by tenant, this is identified on the phone and tenant electronic signature can be captured. Maintenance invoice is then automatically produced in the work order schedule function. •Maintenance staff can also add a Work Order or Job on the fly from the phone and then perform the work and complete the work order •Maintenance staff can clock in/clock out at the beginning and end of the day on the phone. They can also place work orders on Hold to take breaks and lunch or to retrieve inventory or other no specific job functions and the system will track this information for the daily, weekly or monthly time sheet. Work Order Schedule: •Work Orders can be added, edited or deleted by the maintenance call center staff, or on the Web Work Order Schedule or from the Property Management Answering Service. Project, building, unit, address information is immediately retrieved when selecting tenant. Information includes work order number, requested date which is completed by system, work order information - priority, work type, assignment, & scheduled date and job information – job area, job description & job notes •Batch work orders can be created for repetitive jobs from a start to end date, based on a frequency that can be defined, and type of work. This is a feature for jobs like mowing lawns, cleaning, and preventative maintenance •Assign the work order to appropriate staff or the worker order is automatically assigned based on predefined settings that determine if a worker has been assigned to a specific project or trade. The work order if not assigned can automatically be synchronized to the supervisors phone and they can then assign the work order on the phone to the appropriate staff. •Email or text the maintenance staff when assigned either manually or automatically •Work Order schedule grid allows for customization of the columns and filters and is simple to run quick reports.

AventX Mobile Work Orders allows maintenance users of Oracle eAM to view work order packets on the go with an iPhone or iPad – even offline. As with paper, users can mark-up electronic work orders with the added benefit of attaching rich media, like pictures and audio files, as context to the completed work. Adding to the efficiency of mobile, AventX allows technicians to route, close and upload completed work orders from anywhere, increasing time in the field and decreasing time spent manually entering the same information after the work is done. View Complete Work Order Packets: - View work order packets and their attachments - Swipe from page-to-page to view content - Pinch-to-zoom in and out of important information Mark-Up Work Order Packets: - Use a finger or stylus to create signatures, handwritten drawings or notes - Add text notes to provide details about the work completed - Highlight key areas that require revision or additional details - Fill-in form fields of PDF attachments Capture Audio Clips and Pictures: - Capture and insert verbal notes or audio of an operating asset into document - Capture and insert pictures into document and provide notes of what was found Route, Complete, and Upload Work Order Packets: - Intelligent workflow releases jobs to the next user in line when operations are completed - Complete work orders in app and have work order status automatically updated - Upload and archive completed work orders packets with mark-ups to Microsoft SharePoint Disconnected Functionality: - Retains functionality when user is offline in the field Security: - Encrypts WO data at the device level - Provides encryption during data transfer to and from user devices AventX Mobile Work Orders is a companion application to AventX for Oracle eAM and requires users to run the Enterprise Asset Maintenance module of Oracle E-Business Suite®. Check out our other AventX Mobile for eAM app: Mobile Work Requests!