Upserve Live vs Avero Logbook
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Upserve Live
Monitor real-time sales, guest volume, and loss prevention metrics for your restaurant. Access historical reports, top menu items, and your logbook from anywhere.
- Real-time sales monitoring
- Guest volume tracking
- Loss prevention metrics
- Historical report comparison
- Top menu item analysis
- Logbook access
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Upserve Live helps operators stay connected to restaurant performance, from anywhere. Get real-time visibility into sales, labor costs, guests, checks, comps, voids, and other key metrics from your phone, whether you’re managing one location or several. See how sales are trending, monitor labor as a share of sales, and keep an eye on comps and voids. Dig into the details to see which categories are driving the night and how performane compares with previous days. Upserve Live also keeps you connected to your team when you’re off-site. Read and respond to manager notes so you can stay informed about how the shift is going without being on the floor.
Avero Logbook
This app serves as a central communication tool for restaurant teams, allowing managers to log important daily operational events. It replaces physical notebooks with a digital solution that integrates with sales and labor data, providing a comprehensive view of performance. The platform also incorporates external factors like weather and events to aid in shift planning.
- Daily operational event logging
- Customizable data fields
- POS and labor data integration
- Weather and event information
- Shift planning insights
- Right Now reporting beta
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Restaurant managers all over the world use Avero’s Logbook to communicate with their teams about important events that occurred in their operation throughout the day. Good communication is critical in restaurant environments since one shift picks up where the last shift left off. The Logbook makes sure that every team can start with a complete picture of what’s going on in the restaurant. A custom set of fields (e.g. Maintenance Issues, VIPs, Service Notes, 86’ed Items, Employee Issues, etc.) let managers contribute the qualitative story of notable events and issues during the previous shift. This app replaces expensive physical notebooks found in the back office of restaurants. Whereas notebooks are static, susceptible to loss and damage, and aren’t integrated with sales and labor performance data, Avero’s Logbook pulls data directly from the POS and time clock systems to provide quantitative performance insights. Plus, local weather information and national holidays are included to help set expectations for upcoming shifts. Add national sporting events and local happenings with a few clicks, and include your promotions, live music, and happy hour specials too. With all this data in one place, Avero's Logbook paints a complete picture of performance. This is vital information to successfully planning the next shift, week, month, or same day next year. The beta version of Right Now reporting is here! We are testing these NEW features - available to all users that have Right-Now data. Now, Avero users can conveniently find Logbook & Reporting functionality in one location.
Screenshots
Verdict
The clearest difference is rating: Avero Logbook at 4.8 against Upserve Live's 1.6. Avero Logbook also leads on update cadence (every 5 weeks vs every 3 months) and ratings volume (462 vs 59). Upserve Live's advantage is monetization model (free vs freemium) and review sentiment (19% vs 8%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Avero Logbook holds the better App Store score, 4.8 against 1.6. That said, the two scores are not equally well evidenced: Avero Logbook has 462 ratings behind it against 59, so its average is the more settled of the two. Written reviews complicate that: 19% of Upserve Live's written reviews are positive against 8% of Avero Logbook's, so the app with the better star average is not the one people write more warmly about.
Upserve Live ships an update every 3 months, Avero Logbook every 5 weeks. Both last shipped on November 6, 2026.
| Parameter | Upserve Live | Avero Logbook |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (59 ratings) | 4.8 (462 ratings) — better |
| Positive reviews | 19.4% of reviews — better | 7.7% of reviews |
| Number of ratings | 59 | 462 — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.6 |
| Further details — not scored | ||
| Size | 35 MB | 25 MB |
| Age rating | 12+ | 4+ |
| Developer | Upserve, Inc. | Avero, LLC |
Customer experience
Upserve Live
Avero Logbook
Bugs and requests
Upserve Live
Not enough reviews yet to summarise bugs or requests.
Avero Logbook
Reported bugs
8 issues- App doesn't open
- App crashes every time it's opened
- App quits every time you try to log in
- App exits out and boots user out when writing notes
- App doesn't save password
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- App constantly makes user login again
- App stopped working all of a sudden
- App has login issues
Requested features
2 requests- Make the app better
- Fix the bug
In-app purchases
Upserve Live
No in-app purchases
Avero Logbook
No in-app purchases
Questions
Is Upserve Live free?
Is Avero Logbook free?
Which has better reviews, Upserve Live or Avero Logbook?
Do Upserve Live or Avero Logbook have ads?
Which is updated more often, Upserve Live or Avero Logbook?
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