Comparison

Lightspeed Pocket (S) vs Upserve Live

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lightspeed Pocket (S)

This app provides real-time business insights for retailers using Lightspeed Retail POS (S). Monitor sales, cashflow, and employee performance across multiple store locations. Receive timely notifications to address critical business needs and ensure stable operation.

Highlights
  • Multi-location management
  • Real-time sales reporting
  • Cashflow monitoring
  • Sales target tracking
  • Employee clock-in/out tracking
  • Top-selling item identification
  • Push notifications
Features
Read full description

Lightspeed Pocket is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. Gain new insights into your business • Add as many store locations as you want and switch between them with ease • Access sales data from anywhere with real-time reporting • Monitor your registers and cashflow to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving • See which employees clock in and out and spot your top-selling items Enjoy speed and reliability • Receive push notifications when your store needs attention • Enjoy continuous stable app usage, even during your busiest periods Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform. Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed.

About

Upserve Live

Monitor real-time sales, guest volume, and loss prevention metrics for your restaurant. Access historical reports, top menu items, and your logbook from anywhere.

Highlights
  • Real-time sales monitoring
  • Guest volume tracking
  • Loss prevention metrics
  • Historical report comparison
  • Top menu item analysis
  • Logbook access
Features
Read full description

Upserve Live communicates directly with Upserve POS so you can see real-time sales and reporting from your restaurant, wherever you are. Keep up to date with sales performance, check and guest volume and loss prevention metrics such as comp and void counts. Additional features include comparison against historical reports, top performing menu items and categories, access to your logbook and more.

Screenshots

Lightspeed Pocket (S)4 screens
Upserve Live2 screens

Verdict

The call

The clearest difference is rating: Lightspeed Pocket (S) at 4.7 against Upserve Live's 1.6. Lightspeed Pocket (S) also leads on review sentiment (51% vs 19%) and ratings volume (6.5K vs 59). Upserve Live's advantage is monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lightspeed Pocket (S) holds the better App Store score, 4.7 against 1.6. That said, the two scores are not equally well evidenced: Lightspeed Pocket (S) has 6.5K ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 51% of Lightspeed Pocket (S)'s written reviews are positive against 19% of Upserve Live's.

UpkeepUpdate frequency

Lightspeed Pocket (S) ships an update every 2 months, Upserve Live every 3 months. The most recent releases landed on September 25, 2026 and September 4, 2026 respectively.

Scorecard4 real differences · 6 level
Lightspeed Pocket (S) versus Upserve Live: the parameters behind the verdict, then further details
ParameterLightspeed Pocket (S)Upserve Live
PriceFreeFree
Rating4.7 (6.5K ratings) — better1.6 (59 ratings)
Positive reviews50.7% of reviews — better19.4% of reviews
Number of ratings6.5K — better59
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.1 — better15.6
Further details — not scored
Size28 MB24 MB
Age rating4+12+
DeveloperShopKeep.comUpserve, Inc.

Customer experience

Lightspeed Pocket (S)

All ratings6,522 ratings
Positive93.9%
Neutral2.4%
Negative3.7%
Written reviews69 reviews
Positive50.7%
Neutral7.2%
Negative42.0%

Upserve Live

All ratings59 ratings
Positive11.9%
Neutral3.4%
Negative84.7%
Written reviews72 reviews
Positive19.4%
Neutral2.8%
Negative77.8%

Bugs and requests

Lightspeed Pocket (S)

Reported bugs

4 issues
  • Login issues after device upgrades
  • Data sync problems, missing/incorrect sales data
  • Bluetooth connectivity problems with card readers
  • App freezes and crashes

Requested features

6 requests
  • Accounting for sales tax
  • Ability to view all clocked-in employees
  • Sales breakdown by register
  • Customizable receipts (logo, etc.)
  • Kitchen display system integration
Show 1 more
  • Customer receipt texting

Upserve Live

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lightspeed Pocket (S)

No in-app purchases

None

Upserve Live

No in-app purchases

Questions

Is Lightspeed Pocket (S) free?
Lightspeed Pocket (S) is free to download, with no in-app purchases.
Is Upserve Live free?
Upserve Live is free to download, with no in-app purchases.
Which has better reviews, Lightspeed Pocket (S) or Upserve Live?
Lightspeed Pocket (S) is rated higher. Lightspeed Pocket (S) averages 4.7 out of 5 from 6.5K ratings, while Upserve Live averages 1.6 from 59 ratings.
Do Lightspeed Pocket (S) or Upserve Live have ads?
Neither Lightspeed Pocket (S) nor Upserve Live shows ads.
Which is updated more often, Lightspeed Pocket (S) or Upserve Live?
Lightspeed Pocket (S) ships an update every 2 months, and Upserve Live every 3 months. Most recently, Lightspeed Pocket (S) was updated on September 25, 2026 and Upserve Live on September 4, 2026.

Other comparisons