Comparison

Lightspeed Pocket (S) vs Lightspeed eCom (E

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lightspeed Pocket (S)

This app provides real-time business insights for retailers using Lightspeed Retail POS (S). Monitor sales, cashflow, and employee performance across multiple store locations. Receive timely notifications to address critical business needs and ensure stable operation.

Highlights
  • Multi-location management
  • Real-time sales reporting
  • Cashflow monitoring
  • Sales target tracking
  • Employee clock-in/out tracking
  • Top-selling item identification
  • Push notifications
Features
Read full description

Lightspeed Pocket is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. Gain new insights into your business • Add as many store locations as you want and switch between them with ease • Access sales data from anywhere with real-time reporting • Monitor your registers and cashflow to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving • See which employees clock in and out and spot your top-selling items Enjoy speed and reliability • Receive push notifications when your store needs attention • Enjoy continuous stable app usage, even during your busiest periods Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform. Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed.

About

Lightspeed eCom (E

Manage your online store and inventory from your mobile device. This platform simplifies selling online and in-person, with tools to market your products and connect with customers. Get 24/5 support for your e-commerce needs.

Highlights
  • Inventory management
  • Order processing
  • AI product descriptions
  • Multi-channel selling
  • Automated marketing tools
  • Barcode scanner
  • 24/5 customer support
Features
Read full description

The Lightspeed eCom app makes selling online easier for everyone. Whether you're launching your first store or gearing up to grow, our one-stop commerce platform makes it simple to manage your business—online and off—right from the palm of your hand. MANAGE ORDERS AND INVENTORY Control everything from a single dashboard with inventory management, order processing, payments, and more. • Add product images right from your mobile device • Generate and format product descriptions with AI • Add product ribbons, subtitles, and online-specific attributes • Enrich products with SEO descriptions for better visibility • View sales details, including purchased items, selected options, shipping addresses, and contact information • Use the barcode scanner to quickly find products and orders and track inventory and shipments • Get push notifications about new orders • Keep customers informed with status updates and messages • And process everything right in the app SELL EVERYWHERE FROM A SINGLE PLATFORM Ready to expand? Connect your store to sell everywhere your customers are browsing and buying. • Sell across on your website • Import your inventory to sell on Facebook, Instagram, and TikTok • Or sell in person with Lightspeed POS MARKET YOUR BUSINESS Grow even faster with automated marketing tools to promote your products to new and existing customers. • Advertise your products on Facebook and Google • Boost sales with automated abandoned cart emails • Create discounts and offers to attract new customers • Track it all from your Lightspeed eCom control panel 24/5 SUPPORT Get the support you need, when you need it. • Unlimited 24/5 chat and email support • Access to detailed onboarding, videos, articles, and more

Screenshots

Lightspeed Pocket (S)4 screens
Lightspeed eCom (E3 screens

Verdict

The call

The clearest difference is rating: Lightspeed Pocket (S) at 4.7 against Lightspeed eCom (E's 4.2. Lightspeed Pocket (S) also leads on ratings volume (6.5K vs 18) and iOS requirement (12.0 vs 17.0). Lightspeed eCom (E's advantage is update cadence (fortnightly vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lightspeed Pocket (S) holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: Lightspeed Pocket (S) has 6.5K ratings behind it against 18, so its average is the more settled of the two. Written reviews complicate that: 51% of Lightspeed Pocket (S)'s written reviews are positive against 56% of Lightspeed eCom (E's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Lightspeed Pocket (S) ships an update every 2 months, Lightspeed eCom (E fortnightly. The most recent releases landed on September 22, 2026 and September 12, 2026 respectively.

Scorecard4 real differences · 6 level
Lightspeed Pocket (S) versus Lightspeed eCom (E: the parameters behind the verdict, then further details
ParameterLightspeed Pocket (S)Lightspeed eCom (E
PriceFreeFree
Rating4.7 (6.5K ratings) — better4.2 (18 ratings)
Positive reviews50.7% of reviews55.6% of reviews — better
Number of ratings6.5K — better18
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better17.0
Further details — not scored
Size29 MB161 MB
Age rating4+4+
DeveloperShopKeep.comLightspeed Commerce Inc.

Customer experience

Lightspeed Pocket (S)

All ratings6,521 ratings
Positive93.9%
Neutral2.4%
Negative3.7%
Written reviews69 reviews
Positive50.7%
Neutral7.2%
Negative42.0%

Lightspeed eCom (E

All ratings18 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews9 reviews
Positive55.6%
Neutral0.0%
Negative44.4%

Bugs and requests

Lightspeed Pocket (S)

Reported bugs

4 issues
  • Login issues after device upgrades
  • Data sync problems, missing/incorrect sales data
  • Bluetooth connectivity problems with card readers
  • App freezes and crashes

Requested features

6 requests
  • Accounting for sales tax
  • Ability to view all clocked-in employees
  • Sales breakdown by register
  • Customizable receipts (logo, etc.)
  • Kitchen display system integration
Show 1 more
  • Customer receipt texting

Lightspeed eCom (E

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lightspeed Pocket (S)

No in-app purchases

None

Lightspeed eCom (E

No in-app purchases

Questions

Is Lightspeed Pocket (S) free?
Lightspeed Pocket (S) is free to download, with no in-app purchases.
Is Lightspeed eCom (E free?
Lightspeed eCom (E is free to download, with no in-app purchases.
Which has better reviews, Lightspeed Pocket (S) or Lightspeed eCom (E?
Lightspeed Pocket (S) is rated higher. Lightspeed Pocket (S) averages 4.7 out of 5 from 6.5K ratings, while Lightspeed eCom (E averages 4.2 from 18 ratings.
Do Lightspeed Pocket (S) or Lightspeed eCom (E have ads?
Neither Lightspeed Pocket (S) nor Lightspeed eCom (E shows ads.
Which is updated more often, Lightspeed Pocket (S) or Lightspeed eCom (E?
Lightspeed Pocket (S) ships an update every 2 months, and Lightspeed eCom (E fortnightly. Most recently, Lightspeed Pocket (S) was updated on September 22, 2026 and Lightspeed eCom (E on September 12, 2026.

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