Comparison

Lightspeed Pocket (S) vs Lightspeed Reporter (X)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lightspeed Pocket (S)

This app provides real-time business insights for retailers using Lightspeed Retail POS (S). Monitor sales, cashflow, and employee performance across multiple store locations. Receive timely notifications to address critical business needs and ensure stable operation.

Highlights
  • Multi-location management
  • Real-time sales reporting
  • Cashflow monitoring
  • Sales target tracking
  • Employee clock-in/out tracking
  • Top-selling item identification
  • Push notifications
Features
Read full description

Lightspeed Pocket is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. Gain new insights into your business • Add as many store locations as you want and switch between them with ease • Access sales data from anywhere with real-time reporting • Monitor your registers and cashflow to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving • See which employees clock in and out and spot your top-selling items Enjoy speed and reliability • Receive push notifications when your store needs attention • Enjoy continuous stable app usage, even during your busiest periods Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform. Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed.

About

Lightspeed Reporter (X)

Monitor your retail store's performance remotely with real-time insights and customizable widgets. Access key metrics and stay informed about your business's health, even when you're away. Offers 24/7 support and comprehensive resources.

Highlights
  • Real-time store performance insights
  • Customizable iOS widgets
  • Access familiar POS dashboard metrics
  • Secure data access based on user roles
  • 24/7 customer support
  • Help Center resources and video tutorials
Read full description

Keep an eye on your Lightspeed store, even when you’re not there. With Lightspeed Reporter, you can keep all of your store’s data right in your pocket—giving you the peace of mind to step away from your shop without missing a beat. With the included iOS widgets you can stay up to date without even having to open the app. If you need to know more, your dashboard is just a tap away. Features: • Get real time insights into your store’s performance • Access all the familiar metrics from your Lightspeed Retail POS (X-Series) dashboard available as widgets • Customize your widget with the data you care about—pick your metric and timeframe • Sign-in and forget—we’ll remember your details when you open the app • Stay on top of security—we’ll restrict your data based on the user roles you’ve set in your store Free onboarding & 24/7 support • Enjoy award-winning and in-house customer support team that’s available 24/7 • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS With effortless POS software at its core, Lightspeed Retail is the one-stop commerce platform to simplify, scale and provide exceptional customer experiences. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store.

Screenshots

Lightspeed Pocket (S)4 screens
Lightspeed Reporter (X)4 screens

Verdict

The call

The clearest difference is rating: Lightspeed Pocket (S) at 4.7 against Lightspeed Reporter (X)'s 2.6. Lightspeed Pocket (S) also leads on review sentiment (51% vs 17%) and ratings volume (6.5K vs 18). Lightspeed Reporter (X)'s advantage is monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lightspeed Pocket (S) holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: Lightspeed Pocket (S) has 6.5K ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 51% of Lightspeed Pocket (S)'s written reviews are positive against 17% of Lightspeed Reporter (X)'s.

UpkeepUpdate frequency

Lightspeed Pocket (S) ships an update every 2 months, Lightspeed Reporter (X) every 6 weeks. The most recent releases landed on September 22, 2026 and September 15, 2026 respectively.

Scorecard5 real differences · 5 level
Lightspeed Pocket (S) versus Lightspeed Reporter (X): the parameters behind the verdict, then further details
ParameterLightspeed Pocket (S)Lightspeed Reporter (X)
PriceFreeFree
Rating4.7 (6.5K ratings) — better2.6 (18 ratings)
Positive reviews50.7% of reviews — better16.7% of reviews
Number of ratings6.5K — better18
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better17.4
Further details — not scored
Size29 MB45 MB
Age rating4+4+
DeveloperShopKeep.comLightspeed Commerce Inc.

Customer experience

Lightspeed Pocket (S)

All ratings6,521 ratings
Positive93.9%
Neutral2.4%
Negative3.7%
Written reviews69 reviews
Positive50.7%
Neutral7.2%
Negative42.0%

Lightspeed Reporter (X)

All ratings18 ratings
Positive33.3%
Neutral11.1%
Negative55.6%
Written reviews12 reviews
Positive16.7%
Neutral25.0%
Negative58.3%

Bugs and requests

Lightspeed Pocket (S)

Reported bugs

4 issues
  • Login issues after device upgrades
  • Data sync problems, missing/incorrect sales data
  • Bluetooth connectivity problems with card readers
  • App freezes and crashes

Requested features

6 requests
  • Accounting for sales tax
  • Ability to view all clocked-in employees
  • Sales breakdown by register
  • Customizable receipts (logo, etc.)
  • Kitchen display system integration
Show 1 more
  • Customer receipt texting

Lightspeed Reporter (X)

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lightspeed Pocket (S)

No in-app purchases

None

Lightspeed Reporter (X)

No in-app purchases

Questions

Is Lightspeed Pocket (S) free?
Lightspeed Pocket (S) is free to download, with no in-app purchases.
Is Lightspeed Reporter (X) free?
Lightspeed Reporter (X) is free to download, with no in-app purchases.
Which has better reviews, Lightspeed Pocket (S) or Lightspeed Reporter (X)?
Lightspeed Pocket (S) is rated higher. Lightspeed Pocket (S) averages 4.7 out of 5 from 6.5K ratings, while Lightspeed Reporter (X) averages 2.6 from 18 ratings.
Do Lightspeed Pocket (S) or Lightspeed Reporter (X) have ads?
Neither Lightspeed Pocket (S) nor Lightspeed Reporter (X) shows ads.
Which is updated more often, Lightspeed Pocket (S) or Lightspeed Reporter (X)?
Lightspeed Pocket (S) ships an update every 2 months, and Lightspeed Reporter (X) every 6 weeks. Most recently, Lightspeed Pocket (S) was updated on September 22, 2026 and Lightspeed Reporter (X) on September 15, 2026.

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