SMARTLINK™ Observation vs Targeted Solutions Tool
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMARTLINK™ Observation
This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.
- Electronic data collection
- Hand hygiene metrics
- PPE observation
- Customizable facility settings
- Immediate feedback
- Performance results
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Standardized Data Collection with Immediate Feedback and Performance Results The PURELL SMARTLINK™ Observation System is a mobile application and accompanying web-based software that facilitates the electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers use the Observation app to collect the HH and PPE observations. Customizable for your facility: • Names of locations monitored • Names of job roles observed • Choose from In/Out, 5 Moments and 4 Moments hand hygiene protocols • Configurable notes section For more information on the PURELL SMARTLINK™ Observation System, call 800-321-9647 or email smartlink@gojo.com.
Targeted Solutions Tool
This application guides healthcare organizations in measuring hand hygiene performance, identifying barriers, and implementing customized solutions. It streamlines data entry to improve accuracy, efficiency, and compliance, ultimately aiming to reduce healthcare-associated infections.
- Step-by-step performance measurement
- Barrier identification
- Customized solution recommendations
- Real-time data updates
- Simultaneous data entry for multiple users
- Reduces redundancies and inaccuracies
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TST is the Joint Commission Center for Transforming Healthcare’s official mobile app for the Hand Hygiene Targeted Solutions Tool® (TST®). The TST is an innovative application that guides health care organizations through a step-by-step process to accurately measure their organization’s actual performance, identify their barriers to excellent performance, and direct them to proven solutions that are customized to address their particular barriers. Health care organizations that are using the Targeted Solutions Tool for Hand Hygiene have: • Decreased health care-associated infections • Increased hand hygiene compliance in 12 short weeks • Organizations that have used the TST increased their hand hygiene compliance About this mobile app: This hand hygiene TST mobile app allows observers to enter data directly into the Hand Hygiene Targeted Solutions Tool, which will: o Eliminate redundancies o Increase record-keeping efficiencies o Reduce inaccuracies o Save time Features of the mobile app are: o Simple and intuitive o Real time updates o Multiple users can enter data simultaneously
Screenshots
Verdict
The clearest difference is update cadence: SMARTLINK™ Observation at every 3 months against Targeted Solutions Tool's every 13 months. SMARTLINK™ Observation also leads on ratings volume (3 vs 1). Targeted Solutions Tool's advantage is iOS requirement (10 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for SMARTLINK™ Observation against 5.0 for Targeted Solutions Tool. Both are backed by a comparable volume of ratings — 3 and 1 respectively.
SMARTLINK™ Observation ships an update every 3 months, Targeted Solutions Tool every 13 months. The most recent releases landed on October 5, 2026 and October 8, 2026 respectively.
| Parameter | SMARTLINK™ Observation | Targeted Solutions Tool |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) | 5.0 (1 ratings) |
| Number of ratings | 3 — better | 1 |
| Update frequency | Every 3 months — better | Every 13 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 10 — better |
| Further details — not scored | ||
| Size | 84 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | GOJO Industries, Inc. | Joint Commission on Accreditation of Healthcare Organizations, Inc |
Customer experience
SMARTLINK™ Observation
Targeted Solutions Tool
In-app purchases
SMARTLINK™ Observation
No in-app purchases
Targeted Solutions Tool
No in-app purchases
Questions
Is SMARTLINK™ Observation free?
Is Targeted Solutions Tool free?
Which has better reviews, SMARTLINK™ Observation or Targeted Solutions Tool?
Do SMARTLINK™ Observation or Targeted Solutions Tool have ads?
Which is updated more often, SMARTLINK™ Observation or Targeted Solutions Tool?
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