Comparison

SMARTLINK™ Observation vs Targeted Solutions Tool

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMARTLINK™ Observation

This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.

Highlights
  • Electronic data collection
  • Hand hygiene metrics
  • PPE observation
  • Customizable facility settings
  • Immediate feedback
  • Performance results
Features
Read full description

Standardized Data Collection with Immediate Feedback and Performance Results The PURELL SMARTLINK™ Observation System is a mobile application and accompanying web-based software that facilitates the electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers use the Observation app to collect the HH and PPE observations. Customizable for your facility: • Names of locations monitored • Names of job roles observed • Choose from In/Out, 5 Moments and 4 Moments hand hygiene protocols • Configurable notes section For more information on the PURELL SMARTLINK™ Observation System, call 800-321-9647 or email smartlink@gojo.com.

About

Targeted Solutions Tool

This application guides healthcare organizations in measuring hand hygiene performance, identifying barriers, and implementing customized solutions. It streamlines data entry to improve accuracy, efficiency, and compliance, ultimately aiming to reduce healthcare-associated infections.

Highlights
  • Step-by-step performance measurement
  • Barrier identification
  • Customized solution recommendations
  • Real-time data updates
  • Simultaneous data entry for multiple users
  • Reduces redundancies and inaccuracies
Features
Read full description

TST is the Joint Commission Center for Transforming Healthcare’s official mobile app for the Hand Hygiene Targeted Solutions Tool® (TST®). The TST is an innovative application that guides health care organizations through a step-by-step process to accurately measure their organization’s actual performance, identify their barriers to excellent performance, and direct them to proven solutions that are customized to address their particular barriers. Health care organizations that are using the Targeted Solutions Tool for Hand Hygiene have: • Decreased health care-associated infections • Increased hand hygiene compliance in 12 short weeks • Organizations that have used the TST increased their hand hygiene compliance About this mobile app: This hand hygiene TST mobile app allows observers to enter data directly into the Hand Hygiene Targeted Solutions Tool, which will: o Eliminate redundancies o Increase record-keeping efficiencies o Reduce inaccuracies o Save time Features of the mobile app are: o Simple and intuitive o Real time updates o Multiple users can enter data simultaneously

Screenshots

SMARTLINK™ Observation3 screens
Targeted Solutions Tool4 screens

Verdict

The call

The clearest difference is update cadence: SMARTLINK™ Observation at every 3 months against Targeted Solutions Tool's every 13 months. SMARTLINK™ Observation also leads on ratings volume (3 vs 1). Targeted Solutions Tool's advantage is iOS requirement (10 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for SMARTLINK™ Observation against 5.0 for Targeted Solutions Tool. Both are backed by a comparable volume of ratings — 3 and 1 respectively.

UpkeepUpdate frequency

SMARTLINK™ Observation ships an update every 3 months, Targeted Solutions Tool every 13 months. The most recent releases landed on October 5, 2026 and October 8, 2026 respectively.

Scorecard3 real differences · 6 level
SMARTLINK™ Observation versus Targeted Solutions Tool: the parameters behind the verdict, then further details
ParameterSMARTLINK™ ObservationTargeted Solutions Tool
PriceFreeFree
Rating5.0 (3 ratings)5.0 (1 ratings)
Number of ratings3 — better1
Update frequencyEvery 3 months — betterEvery 13 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.010 — better
Further details — not scored
Size84 MB9 MB
Age rating4+4+
DeveloperGOJO Industries, Inc.Joint Commission on Accreditation of Healthcare Organizations, Inc

Customer experience

SMARTLINK™ Observation

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Targeted Solutions Tool

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

SMARTLINK™ Observation

No in-app purchases

None

Targeted Solutions Tool

No in-app purchases

Questions

Is SMARTLINK™ Observation free?
SMARTLINK™ Observation is free to download, with no in-app purchases.
Is Targeted Solutions Tool free?
Targeted Solutions Tool is free to download, with no in-app purchases.
Which has better reviews, SMARTLINK™ Observation or Targeted Solutions Tool?
SMARTLINK™ Observation and Targeted Solutions Tool are both rated 5.0 out of 5 on the App Store, from 3 and 1 ratings respectively.
Do SMARTLINK™ Observation or Targeted Solutions Tool have ads?
Neither SMARTLINK™ Observation nor Targeted Solutions Tool shows ads.
Which is updated more often, SMARTLINK™ Observation or Targeted Solutions Tool?
SMARTLINK™ Observation ships an update every 3 months, and Targeted Solutions Tool every 13 months. Most recently, SMARTLINK™ Observation was updated on October 5, 2026 and Targeted Solutions Tool on October 8, 2026.

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