TMS Sidekick vs SMARTLINK™ Observation
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TMS Sidekick
This mobile solution provides technicians with on-the-go access to maintenance management systems. It allows for quick communication, task resolution, and data collection for work orders directly from a mobile device.
- On-the-go maintenance management
- Access TMS database
- Retrieve asset data
- Perform scheduled maintenance
- Collect data for work orders
- Communicate on the go
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TMS Sidekick is a mobile computerized maintenance management solution (CMMS) that allows technicians to access their TMS OnSite/TMS OnLine applications from Accruent. The Power of TMS On-the-Go TMS Sidekick provides technicians with the power to communicate on the go and resolve every day service requests and other tasks quickly and accurately. Technicians can access the TMS database, retrieve asset data, perform scheduled maintenance, and even collect data for work orders on-the-fly.
SMARTLINK™ Observation
This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.
- Electronic data collection
- Hand hygiene metrics
- PPE observation
- Customizable facility settings
- Immediate feedback
- Performance results
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Standardized Data Collection with Immediate Feedback and Performance Results The PURELL SMARTLINK™ Observation System is a mobile application and accompanying web-based software that facilitates the electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers use the Observation app to collect the HH and PPE observations. Customizable for your facility: • Names of locations monitored • Names of job roles observed • Choose from In/Out, 5 Moments and 4 Moments hand hygiene protocols • Configurable notes section For more information on the PURELL SMARTLINK™ Observation System, call 800-321-9647 or email smartlink@gojo.com.
Screenshots
Verdict
The clearest difference is rating: SMARTLINK™ Observation at 5.0 against TMS Sidekick's 2.1. TMS Sidekick's advantage is update cadence (monthly vs every 3 months) and ratings volume (15 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SMARTLINK™ Observation holds the better App Store score, 5.0 against 2.1. Both are backed by a comparable volume of ratings — 15 and 4 respectively.
TMS Sidekick ships an update monthly, SMARTLINK™ Observation every 3 months. The most recent releases landed on October 11, 2026 and November 1, 2026 respectively.
| Parameter | TMS Sidekick | SMARTLINK™ Observation |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (15 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 16.7% of reviews | — |
| Number of ratings | 15 — better | 4 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10.3 — better | 15.0 |
| Further details — not scored | ||
| Size | 43 MB | 84 MB |
| Age rating | 4+ | 4+ |
| Developer | Four Rivers Software Systems Inc | GOJO Industries, Inc. |
Customer experience
TMS Sidekick
SMARTLINK™ Observation
In-app purchases
TMS Sidekick
No in-app purchases
SMARTLINK™ Observation
No in-app purchases
Questions
Is TMS Sidekick free?
Is SMARTLINK™ Observation free?
Which has better reviews, TMS Sidekick or SMARTLINK™ Observation?
Do TMS Sidekick or SMARTLINK™ Observation have ads?
Which is updated more often, TMS Sidekick or SMARTLINK™ Observation?
Other comparisons
