SMARTLINK™ Observation vs FlexDeck CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMARTLINK™ Observation
This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.
- Electronic data collection
- Hand hygiene metrics
- PPE observation
- Customizable facility settings
- Immediate feedback
- Performance results
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Standardized Data Collection with Immediate Feedback and Performance Results The PURELL SMARTLINK™ Observation System is a mobile application and accompanying web-based software that facilitates the electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers use the Observation app to collect the HH and PPE observations. Customizable for your facility: • Names of locations monitored • Names of job roles observed • Choose from In/Out, 5 Moments and 4 Moments hand hygiene protocols • Configurable notes section For more information on the PURELL SMARTLINK™ Observation System, call 800-321-9647 or email smartlink@gojo.com.
FlexDeck CRM
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The idea behind developing FlexDeck came from the need to efficiently manage prospect clients across multiple segments. Many companies struggle with maintaining customer data, follow-ups, offer tracking, and renewals. FlexDeck addresses these challenges while boosting overall productivity. FlexDeck helps in following ways : Strategic analysis Easy data maintenance Channelized processing Boosts employee proficiency and productivity Business Growth FlexDeck Key Features : Lead Management: Track potential customers, schedule visits, and follow-ups easily. Tour Planning: Plan customer visits, follow-ups, and lead closures efficiently. Customer Pipeline: Make informed decisions and plan strategies based on current and future pipeline. Contract Management: Never miss contract dates with automated alerts for renewals, expirations, and follow-ups. Minutes of Meetings: Record, track, and act on meetings without Excel, Word, or notes. Expense Management: Upload bills digitally for quick, paperless reimbursements. Ticket Module: Centralised support desk to manage customer issues, documents, and interactions, improving workflows and internal support.”
Screenshots
Verdict
The clearest difference is update cadence: FlexDeck CRM at weekly against SMARTLINK™ Observation's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SMARTLINK™ Observation ships an update every 3 months, FlexDeck CRM weekly. The most recent releases landed on October 5, 2026 and September 25, 2026 respectively.
| Parameter | SMARTLINK™ Observation | FlexDeck CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | — |
| Number of ratings | 3 — better | — |
| Update frequency | Every 3 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 84 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | GOJO Industries, Inc. | Wuerth Industrial Service India Pvt Ltd |
In-app purchases
SMARTLINK™ Observation
No in-app purchases
FlexDeck CRM
No in-app purchases
Questions
Is SMARTLINK™ Observation free?
Is FlexDeck CRM free?
Do SMARTLINK™ Observation or FlexDeck CRM have ads?
Which is updated more often, SMARTLINK™ Observation or FlexDeck CRM?
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