Comparison

SMARTLINK™ Observation vs FlexDeck CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMARTLINK™ Observation

This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.

Highlights
  • Electronic data collection
  • Hand hygiene metrics
  • PPE observation
  • Customizable facility settings
  • Immediate feedback
  • Performance results
Features
Read full description

Standardized Data Collection with Immediate Feedback and Performance Results The PURELL SMARTLINK™ Observation System is a mobile application and accompanying web-based software that facilitates the electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers use the Observation app to collect the HH and PPE observations. Customizable for your facility: • Names of locations monitored • Names of job roles observed • Choose from In/Out, 5 Moments and 4 Moments hand hygiene protocols • Configurable notes section For more information on the PURELL SMARTLINK™ Observation System, call 800-321-9647 or email smartlink@gojo.com.

About

FlexDeck CRM

Features
Read full description

The idea behind developing FlexDeck came from the need to efficiently manage prospect clients across multiple segments. Many companies struggle with maintaining customer data, follow-ups, offer tracking, and renewals. FlexDeck addresses these challenges while boosting overall productivity. FlexDeck helps in following ways : Strategic analysis Easy data maintenance Channelized processing Boosts employee proficiency and productivity Business Growth FlexDeck Key Features : Lead Management: Track potential customers, schedule visits, and follow-ups easily. Tour Planning: Plan customer visits, follow-ups, and lead closures efficiently. Customer Pipeline: Make informed decisions and plan strategies based on current and future pipeline. Contract Management: Never miss contract dates with automated alerts for renewals, expirations, and follow-ups. Minutes of Meetings: Record, track, and act on meetings without Excel, Word, or notes. Expense Management: Upload bills digitally for quick, paperless reimbursements. Ticket Module: Centralised support desk to manage customer issues, documents, and interactions, improving workflows and internal support.”

Screenshots

SMARTLINK™ Observation3 screens
FlexDeck CRM3 screens

Verdict

The call

The clearest difference is update cadence: FlexDeck CRM at weekly against SMARTLINK™ Observation's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

SMARTLINK™ Observation ships an update every 3 months, FlexDeck CRM weekly. The most recent releases landed on October 5, 2026 and September 25, 2026 respectively.

Scorecard1 real difference · 8 level
SMARTLINK™ Observation versus FlexDeck CRM: the parameters behind the verdict, then further details
ParameterSMARTLINK™ ObservationFlexDeck CRM
PriceFreeFree
Rating5.0 (3 ratings) — better—
Number of ratings3 — better—
Update frequencyEvery 3 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size84 MB105 MB
Age rating4+4+
DeveloperGOJO Industries, Inc.Wuerth Industrial Service India Pvt Ltd

In-app purchases

None

SMARTLINK™ Observation

No in-app purchases

None

FlexDeck CRM

No in-app purchases

Questions

Is SMARTLINK™ Observation free?
SMARTLINK™ Observation is free to download, with no in-app purchases.
Is FlexDeck CRM free?
FlexDeck CRM is free to download, with no in-app purchases.
Do SMARTLINK™ Observation or FlexDeck CRM have ads?
Neither SMARTLINK™ Observation nor FlexDeck CRM shows ads.
Which is updated more often, SMARTLINK™ Observation or FlexDeck CRM?
SMARTLINK™ Observation ships an update every 3 months, and FlexDeck CRM weekly. Most recently, SMARTLINK™ Observation was updated on October 5, 2026 and FlexDeck CRM on September 25, 2026.

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