Comparison

CRE Toolbox vs Heartland Express

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CRE Toolbox

Access your trip details, messages, and pay statements conveniently from your mobile device. This tool is designed for drivers and independent contractors to manage their work information on the go.

Highlights
  • View trips
  • Access messages
  • Check pay statements
  • Manage driver information
  • Off-truck access
Features
Read full description

CRE Toolbox gives C.R. England drivers and independent contractors the opportunity to view their trips, messages, pay statements and much more while you’re off the truck, all from the palm of your hand!

About

Heartland Express

Manage non-driving work and access important information on the go. View messages, load assignments, and more from your smartphone, saving time and increasing convenience.

Highlights
  • Load acceptance and management
  • Messaging
  • Paperwork scanning
  • Payroll access
  • Benefits information
  • Weather updates
Read full description

The Heartland Express Driver App is an optional communication tool for Heartland truck drivers to manage their non-driving work. Convenience and time savings are a tap away. Instead of having to be in your truck to view your messages or load assignments, you will be able to see them on your smartphone from wherever you happen to be. Some of the main features included in the Heartland Express Driver App are: • Load acceptance & management • Messaging • Paperwork Scanning • Payroll • Benefits • Weather Heartland drivers are encouraged to download and try the application right away. For any questions, please call your driver manager.

Screenshots

CRE Toolbox4 screens
Heartland Express3 screens

Verdict

The call

The clearest difference is review sentiment: Heartland Express at 77% against CRE Toolbox's 7%. Heartland Express also leads on rating (4.7 vs 2.5) and ratings volume (1.3K vs 128). CRE Toolbox's advantage is update cadence (monthly vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Heartland Express holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: Heartland Express has 1.3K ratings behind it against 128, so its average is the more settled of the two. Written reviews point the same way: 7% of CRE Toolbox's written reviews are positive against 77% of Heartland Express's.

UpkeepUpdate frequency

CRE Toolbox ships an update monthly, Heartland Express every 5 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
CRE Toolbox versus Heartland Express: the parameters behind the verdict, then further details
ParameterCRE ToolboxHeartland Express
PriceFreeFree
Rating2.5 (128 ratings)4.7 (1.3K ratings) — better
Positive reviews7.3% of reviews77.3% of reviews — better
Number of ratings1281.3K — better
Update frequencyMonthly — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.414.0 — better
Further details — not scored
Size59 MB137 MB
Age rating17+4+
DeveloperC.R. EnglandHeartland Express Inc

Customer experience

CRE Toolbox

All ratings126 ratings
Positive32.5%
Neutral7.1%
Negative60.3%
Written reviews55 reviews
Positive7.3%
Neutral18.2%
Negative74.5%

Heartland Express

All ratings1,173 ratings
Positive93.9%
Neutral3.3%
Negative2.7%
Written reviews22 reviews
Positive77.3%
Neutral0.0%
Negative22.7%

User reviews

CRE Toolbox

From 128 App Store ratings

What we love

  • 👍 Convenient messaging access
  • 👍 Pay stub viewing made easier
  • 👍 Tracks trips accurately

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 App won't load or shows white screen
  • 🐛 Login issues and services unavailable
  • 🐛 Updates often worsen functionality
  • 🐛 Home time request process confusing

Heartland Express

From 1.3K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Intuitive and functional
  • 🚀 Helpful for drivers
  • 👍 User-friendly interface
  • 👍 Convenient for managing work tasks

Room to improve

  • 🔒 Concerns about privacy and tracking
  • 🔋 High battery drain
  • 🐛 Occasional crashes and glitches

Bugs and requests

CRE Toolbox

Reported bugs

42 issues
  • Error trying to pull pay review data
  • App only shows a white screen when opened
  • App doesn’t load after closing and reopening
  • App crashes after first use, works on second try
  • Accepting multiple loads keeps thinking
Show 37 more
  • Doesn't recognize user is on duty
  • App closes after 10 seconds
  • Scanning documents not perfect, no crop/edit
  • Shows user is driving when off duty
  • Can't submit paperwork
  • Home time request nightmare
  • Cannot log in to account on new iPhone
  • Services not available error
  • App crashes when agreeing to terms and conditions
  • Pay less transparent and loaded late
  • Unable to login for months
  • Incoming messages not private, shared to truck
  • Messages do not merge to App consistently
  • Messages appear a day later
  • Training checklist not updating
  • Dashboard blank after new update, missing buttons
  • Unable to use app since Feb. 5
  • Crashes every time trying to get work done
  • Can't log in to see loads, trips, pay
  • No updated information for trips or truck number
  • Cannot send messages
  • Cannot request home time
  • Messages have not updated since Thursday
  • App crashes after selecting 'Training' link
  • Won't open for iPhone 6s after update
  • New update not working, crashes right away
  • Contacts don't show up, only company numbers
  • Won't open ever since update, just crashes
  • App doesn't open since updated
  • Won't let me download after deleting to reinstall
  • App crashes when opened and stays in background
  • Crashes on startup, unusable on iPhone 6s Plus
  • Received a lot of errors the next day after download
  • Errors when going to consistent sections
  • Can't use username and password after reinstalling
  • App is never up to date, requires delete/reinstall
  • Keeps shutting off every time clicked on

Requested features

11 requests
  • Push notifications integration
  • Ability to send and reply to macros
  • Dark mode option
  • Improved document scanning with crop/edit
  • Clearer home time request interface
Show 6 more
  • Color-coded time off request status
  • Direct messaging without broadcasting
  • Option to view DM history
  • Integration of push notifications when not logged in
  • Display of DM history for timely responses
  • Ability to see DM history for timely responses

Heartland Express

Reported bugs

2 issues
  • Crashes when loading
  • Locking down when moving

Requested features

4 requests
  • Truck routing GPS integration
  • Drop/hook macro by load and trailer numbers
  • Proper relay macro with load and trailer numbers
  • Speed limit setting at 10 mph for safer mobile use

In-app purchases

None

CRE Toolbox

No in-app purchases

None

Heartland Express

No in-app purchases

Questions

Is CRE Toolbox free?
CRE Toolbox is free to download, with no in-app purchases.
Is Heartland Express free?
Heartland Express is free to download, with no in-app purchases.
Which has better reviews, CRE Toolbox or Heartland Express?
Heartland Express is rated higher. CRE Toolbox averages 2.5 out of 5 from 128 ratings, while Heartland Express averages 4.7 from 1.3K ratings.
Do CRE Toolbox or Heartland Express have ads?
Neither CRE Toolbox nor Heartland Express shows ads.
Which is updated more often, CRE Toolbox or Heartland Express?
CRE Toolbox ships an update monthly, and Heartland Express every 5 months. Most recently, CRE Toolbox was updated on November 6, 2026 and Heartland Express on November 3, 2026.

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