Comparison

SAP Cloud for Customer vs Connect for SAP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SAP Cloud for Customer

Access customer data and manage sales activities on the go. Enables field service technicians with offline capabilities for work orders, time sheets, and analytics. Facilitates collaboration and informed decision-making for sales teams.

Highlights
  • Real-time customer data access
  • Sales collaboration and communication
  • Field service execution (online/offline)
  • Work order and time sheet management
  • Lead to opportunity conversion
  • Access to analytics
  • Offline support
Read full description

With the extended edition of the SAP Cloud for Customer mobile app for iPhone and iPad, you can gain real-time insights into your company’s ever-changing customer data anywhere and anytime. This app accesses the SAP Cloud for Customer solution and allows sales people to collaborate with their team, communicate better with their business network, and make informed decisions right from their device. This app also enables service technicians with full field service execution capabilities both online and offline, including assignments, work orders, parts, time sheets, and analytics. Key features of SAP Cloud for Customer for iPhone and iPad • Find and follow people in your sales organization • View feed updates of the people and records you follow and add comments and private messages • Maintain account, contact, lead, opportunity, competitor, appointment, and task information • Convert a lead to an opportunity and request enterprise resource planning (ERP) pricing • Access real-time analytics • Get offline support Note: To use SAP Cloud for Customer with your business data, you must be a user of the SAP Cloud for Customer solution with a valid license and login credentials, as well as mobile services enabled by your IT department. The data and business processes available on the app depend on your role in the back-end system. Contact your administrator for more information.

About

Connect for SAP

This business application allows users to connect to their SAP Fiori systems, offering secure login options including Microsoft Azure authentication. It facilitates system access and notifications, with support available for installation and company code setup.

Highlights
  • SAP Fiori system connection
  • Microsoft Azure account login
  • Notification feature
  • System save improvements
  • Performance fixes
  • Installation support
Features
Read full description

Please remove the previous version completely before updating the application. Otherwise, you may experience crashing problem. With version 3.0, you will now be able to log into your Fiori system with your Microsoft Azure account. In order to use the notification feature, the necessary setups must be made in your SAP ERP System. For this, you can request support through the application. Changes made with V2.0. * Added login feature with Azure Authenttication (Microsoft Azure). * Fixed some problems that occurred during system save. * Fixed the problem of incorrect screen opening when clicking on the incoming notification. * Fixed translation errors. * and dozens of invisible performance fixes. For help with installation and free company code, please contact through the application. For the company code, your company name and your company's full fiori address (url address) are required.

Screenshots

SAP Cloud for Customer4 screens
Connect for SAP4 screens

Verdict

The call

The clearest difference is rating: Connect for SAP at 3.5 against SAP Cloud for Customer's 2.2. Connect for SAP also leads on review sentiment (50% vs 18%) and update cadence (every 5 days vs every 5 weeks). SAP Cloud for Customer's advantage is ratings volume (93 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Connect for SAP holds the better App Store score, 3.5 against 2.2. That said, the two scores are not equally well evidenced: SAP Cloud for Customer has 93 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 18% of SAP Cloud for Customer's written reviews are positive against 50% of Connect for SAP's.

UpkeepUpdate frequency

SAP Cloud for Customer ships an update every 5 weeks, Connect for SAP every 5 days. The most recent releases landed on September 21, 2026 and June 5, 2026 respectively.

Scorecard5 real differences · 5 level
SAP Cloud for Customer versus Connect for SAP: the parameters behind the verdict, then further details
ParameterSAP Cloud for CustomerConnect for SAP
PriceFreeFree
Rating2.2 (93 ratings)3.5 (2 ratings) — better
Positive reviews18.1% of reviews50.0% of reviews — better
Number of ratings93 — better2
Update frequencyEvery 5 weeksEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size94 MB15 MB
Age rating17+4+
DeveloperSAP SEAbdullah Celikbilek

Customer experience

SAP Cloud for Customer

All ratings93 ratings
Positive25.8%
Neutral3.2%
Negative71.0%
Written reviews127 reviews
Positive18.1%
Neutral6.3%
Negative75.6%

Connect for SAP

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

SAP Cloud for Customer

No in-app purchases

None

Connect for SAP

No in-app purchases

Questions

Is SAP Cloud for Customer free?
SAP Cloud for Customer is free to download, with no in-app purchases.
Is Connect for SAP free?
Connect for SAP is free to download, with no in-app purchases.
Which has better reviews, SAP Cloud for Customer or Connect for SAP?
Connect for SAP is rated higher. SAP Cloud for Customer averages 2.2 out of 5 from 93 ratings, while Connect for SAP averages 3.5 from 2 ratings.
Do SAP Cloud for Customer or Connect for SAP have ads?
Neither SAP Cloud for Customer nor Connect for SAP shows ads.
Which is updated more often, SAP Cloud for Customer or Connect for SAP?
SAP Cloud for Customer ships an update every 5 weeks, and Connect for SAP every 5 days. Most recently, SAP Cloud for Customer was updated on September 21, 2026 and Connect for SAP on June 5, 2026.

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