Derdack Enterprise Alert® vs ScreenMeet Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Derdack Enterprise Alert®
This mobile application provides reliable IT and OT alerting, enabling real-time incident management and team collaboration. Users can receive, track, and troubleshoot critical incidents directly from their smartphones, integrating with various enterprise systems.
- Real-time IT & OT alerting
- Incident management and tracking
- Anywhere collaboration
- Incident remediation
- On-call status visibility
- Integration with enterprise systems
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The all-new Derdack mobile app uniquely combines top reliable IT & OT alerting with anywhere collaboration and incident remediation. Receive, manage and track alarms and notifications in real-time directly on your mobile. Share incident details with your team, managers or other experts on duty. Instantly see who is on call. Troubleshoot and remedy critical incidents directly from your smart phone. This mobile app is an extension to Derdack Enterprise Alert® software and requires an on-premise or hybrid could installation of the backend software. It works with various ITSM systems and with manufacturing control, facility management and many other enterprise systems.
ScreenMeet Support
This app allows users to securely share their device camera or screenshots with a remote support agent. A unique code provided by the agent is required to initiate a session, granting the agent permission to view shared content.
- Camera sharing
- Screenshot sharing
- Remote support agent connection
- Secure session initiation
- User permission control
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ScreenMeet for support lets users share their camera or screenshots with a remote support agent. To use this app, you have to receive a code from an agent who uses ScreenMeet for support. Then, with your permission, agents have the ability to see screenshots that you share or whatever is on your camera.
Screenshots
Verdict
The clearest difference is rating: ScreenMeet Support at 5.0 against Derdack Enterprise Alert®'s 1.8. On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ScreenMeet Support holds the better App Store score, 5.0 against 1.8. Both are backed by a comparable volume of ratings — 12 and 8 respectively.
Derdack Enterprise Alert® ships an update every 3 months, ScreenMeet Support every 4 months. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.
| Parameter | Derdack Enterprise Alert® | ScreenMeet Support |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (12 ratings) | 5.0 (8 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 12 — better | 8 |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 | 12.0 |
| Further details — not scored | ||
| Size | 88 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Derdack GmbH | ScreenMeet |
Customer experience
Derdack Enterprise Alert®
ScreenMeet Support
In-app purchases
Derdack Enterprise Alert®
No in-app purchases
ScreenMeet Support
No in-app purchases
Questions
Is Derdack Enterprise Alert® free?
Is ScreenMeet Support free?
Which has better reviews, Derdack Enterprise Alert® or ScreenMeet Support?
Do Derdack Enterprise Alert® or ScreenMeet Support have ads?
Which is updated more often, Derdack Enterprise Alert® or ScreenMeet Support?
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