Derdack Enterprise Alert®

Derdack Enterprise Alert®

by Derdack GmbH

12 ratings
5 reviews
Free

Details

  • Released
  • Updated
  • November 5, 2015
  • December 17, 2025

Features

Derdack Enterprise Alert® screenshot #1 for iPhone
Derdack Enterprise Alert® screenshot #2 for iPhone
Derdack Enterprise Alert® screenshot #3 for iPhone
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About

This mobile application provides reliable IT and OT alerting, enabling real-time incident management and team collaboration. Users can receive, track, and troubleshoot critical incidents directly from their smartphones, integrating with various enterprise systems.

Real-time IT & OT alerting
Incident management and tracking
Anywhere collaboration
Incident remediation
On-call status visibility
Integration with enterprise systems
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What's New in Derdack Enterprise Alert®

2.5.1

December 17, 2025

- Age Ratings of the app have been updated.

User reviews

Crashes

This app main feature is to stop

Needs a lot of work

The app basically does what it’s supposed to, which is to notify when there’s an alert. Beyond that it’s a completely terrible user experience. Alerts sent at the same time overlap one another and lock out the interface until things calm down. If you open an alert, good luck closing it because the X button at the top right doesn’t respond the first 40 taps - might be something to do with the screen notch. But the biggest drawback of this app is the CONSTANT crashing. Seriously I’ve never used a more unstable app on iOS, it should never have passed App Store approval in this state.
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Barely Functioning

I seriously don’t think I’ve had a worse experience with an app in my life.. ever. Constantly crashing, alert sounds play while you are looking at what it’s going off for, alert sounds overlap each other, when you try to ack the ack button just doesn’t work sometimes, the app does NOT send alerts to backups- there really is no end to the complaints. I cannot think of one redeeming quality of this app. Please sunset.
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Crashes constantly

Every time I use the app while I’m on call, it crashes and shuts down on me. If I have 5 pages to acknowledge and later close, I can count on 10 crashes of the app. Rarely can I acknowledge a page without the app crashing, and the same when closing. Very frustrating experience and would love to see an update, it’s been 10 months since the last one.
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Instable

L'application n'est pas stable. Se déconnecte constamment du serveur nous obligeant à s'authentifier plusieurs fois par jour. Nos clients iOS, on parle de plusieurs déconnexions aux heures.La compagnie n'est pas en mesure de trouver le problème.

Developer apps

FAQ

What is Derdack Enterprise Alert used for?

Derdack Enterprise Alert is used for reliable IT and OT alerting, incident management, and team collaboration. It allows users to receive, manage, and troubleshoot alarms and notifications in real-time directly from their mobile devices.

Does Derdack Enterprise Alert require a backend installation?

Yes, this mobile app is an extension to Derdack Enterprise Alert® software and requires an on-premise or hybrid cloud installation of the backend software to function.

What kind of enterprise systems does Derdack Enterprise Alert work with?

The app works with various ITSM systems, as well as manufacturing control, facility management, and many other enterprise systems, facilitating seamless integration.

Is Derdack Enterprise Alert available on Android devices?

Based on the provided data, Derdack Enterprise Alert is currently supported on iPhone and iPod devices. Support for Android devices is not specified.

How often is Derdack Enterprise Alert updated?

The latest version of Derdack Enterprise Alert is 2.5.1, which was last updated on December 17, 2025. This indicates a recent update, suggesting ongoing development and maintenance.

What is the user sentiment for Derdack Enterprise Alert?

The app has a rating of 1.8 stars from 12 ratings. This suggests that users have expressed significant dissatisfaction with the application based on the available review data.

Is Derdack Enterprise Alert free to use?

Yes, Derdack Enterprise Alert is offered for free. There are no in-app purchases or advertisements mentioned in the provided data.

What is the age rating for Derdack Enterprise Alert?

Derdack Enterprise Alert has an age rating of 4+. This means it is considered suitable for users aged 4 and above.