Comparison

UBS TWINT vs ZKB Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UBS TWINT

This mobile payment app allows users to send and receive money digitally, pay for purchases contactless, and manage various transactions. It offers features like paying for parking, online shopping, and ordering coffee, all while prioritizing security and data privacy within Switzerland.

Highlights
  • Send and receive money digitally
  • Contactless payment at terminals
  • Pay in online stores
  • In-app payment integration
  • Pay parking fees
  • Buy and send digital vouchers
  • Withdraw cash without ATM
Features
Read full description

UBS TWINT is the most widely used mobile payment app in Switzerland: send and receive money digitally with your smartphone – discover the advantages of contactless payment with UBS TWINT. With well over one million registrations, UBS TWINT is the Swiss no. 1 mobile payment service and Switzerland’s digital cash. Paying digitally, sending money directly to or receiving money from friends has never been easier. Paying for parking without coins or shopping at Coop and Migros without cash is no problem via the app. WHAT TWINT CAN DO Pay cashless at the register: Conveniently pay cashless with your smartphone in the store, restaurant, farm shop, etc., at any card terminal with QR codes. Send, receive and request money: Send, request and receive money quickly and securely via smartphone to and from friends, family and colleagues. Pay in online stores: Save valuable time when shopping online, scan the QR code at checkout, or switch to the TWINT app to authorize the payment. In-app payment: Save TWINT as a secure method of payment in other apps, such as SBB, Fairtiq, Migros and many more. KeyClub points: Collect valuable points when paying via TWINT using the registered UBS Credit Card. Pay parking fees: Pay parking fees at public parking lots by using location tracking in the app or QR code on the parking meter. Vouchers & credit: Buy, send and receive digital vouchers and credit for yourself or as a gift with just a few clicks. Donate: Donate money to Swiss aid organizations and their projects for charitable purposes. Withdraw cash: Sometimes you can only pay with cash. That’s why TWINT has integrated “Sonect.” It allows you to get cash quickly and easily using the “Withdraw cash” feature, without the need for an ATM. Benefit from Super Deals: Every week you can benefit from new discount offers in the “Super Deals” partner feature. Order coffee: Order new coffee supplies directly in TWINT using the app or the QR code on the Nespresso machine. . . . and much more. SECURE IS SECURE • Meets the security standards of Swiss banks • All data remains in Switzerland • Protected by 6-digit PIN or fingerprint • The UBS TWINT account can be blocked at any time UBS Switzerland AG has only made the UBS TWINT app (“app”) available to the following persons, for whom it was exclusively designed: For (i) existing clients of UBS Switzerland AG and existing clients of other non-US subsidiaries of UBS Group AG who are domiciled in Switzerland, and (ii) natural persons who are domiciled in Switzerland. The fact that the app can be downloaded from non-Swiss app stores does not constitute an invitation, offer or recommendation to enter into a transaction, nor should it be construed as an invitation or offer to enter into a client relationship between the person downloading the app and UBS Group AG companies. The app is not intended for and cannot be used by persons resident in Australia or the USA. ADDITIONAL INFORMATION http://www.ubs.com/twint

About

ZKB Access

Securely access your online banking with this app. New users can complete identification from home or a branch. Enjoy flexibility and enhanced security through a two-channel login process.

Highlights
  • Secure eBanking login
  • New customer identification
  • ID scan and video selfie
  • Smartphone and tablet support
  • Two-channel security
Read full description

With the ZKB Access App, you can easily and securely log in to the digital Banking of Zürcher Kantonalbank. New customers can also identify themselves from home or in one of our branches. Advantages of the ZKB Access App: - High flexibility by using your smartphone or tablet - Easy identification with ID scan and video selfie for new customers - High security due to the separation into two channels (smartphone and eBanking) For more information, visit www.zkb.ch/access-faq

Screenshots

UBS TWINT4 screens
ZKB Access4 screens

Verdict

The call

UBS TWINT and ZKB Access both sit at 4.9 stars, but that hides the real split: 100% of ZKB Access's written reviews are positive against 31% of UBS TWINT's. ZKB Access also leads on iOS requirement (16.4 vs 18.0). UBS TWINT's advantage is ratings volume (1.7K vs 214). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for UBS TWINT against 4.9 for ZKB Access. That said, the two scores are not equally well evidenced: UBS TWINT has 1.7K ratings behind it against 214, so its average is the more settled of the two. Written reviews are what separate them: 31% of UBS TWINT's written reviews are positive against 100% of ZKB Access's.

UpkeepUpdate frequency

UBS TWINT ships an update every 2 months, ZKB Access every 5 weeks. The most recent releases landed on November 4, 2026 and November 2, 2026 respectively.

Scorecard3 real differences · 7 level
UBS TWINT versus ZKB Access: the parameters behind the verdict, then further details
ParameterUBS TWINTZKB Access
PriceFreeFree
Rating4.9 (1.7K ratings)4.9 (214 ratings) — better
Positive reviews31.2% of reviews100.0% of reviews — better
Number of ratings1.7K — better214
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS18.016.4 — better
Further details — not scored
Size59 MB127 MB
Age rating4+4+
DeveloperUBS AGZuercher Kantonalbank

Customer experience

UBS TWINT

All ratings1,738 ratings
Positive98.4%
Neutral0.5%
Negative1.1%
Written reviews77 reviews
Positive31.2%
Neutral6.5%
Negative62.3%

ZKB Access

All ratings212 ratings
Positive98.1%
Neutral0.5%
Negative1.4%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

UBS TWINT

Reported bugs

3 issues
  • Unable to save contacts
  • Login and transaction failures
  • Compatibility issues with older devices

Requested features

4 requests
  • Allow access with non-Swiss phone numbers
  • Improve contact management
  • Optimize app performance
  • Enhance interface design

ZKB Access

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UBS TWINT

No in-app purchases

None

ZKB Access

No in-app purchases

Questions

Is UBS TWINT free?
UBS TWINT is free to download, with no in-app purchases.
Is ZKB Access free?
ZKB Access is free to download, with no in-app purchases.
Which has better reviews, UBS TWINT or ZKB Access?
ZKB Access is rated higher. UBS TWINT averages 4.9 out of 5 from 1.7K ratings, while ZKB Access averages 4.9 from 214 ratings.
Do UBS TWINT or ZKB Access have ads?
Neither UBS TWINT nor ZKB Access shows ads.
Which is updated more often, UBS TWINT or ZKB Access?
UBS TWINT ships an update every 2 months, and ZKB Access every 5 weeks. Most recently, UBS TWINT was updated on November 4, 2026 and ZKB Access on November 2, 2026.

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