Comparison

Imprivata ID vs The eFACE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Imprivata ID

This secure authentication app streamlines clinical workflows for medical professionals. It offers hands-free authentication for controlled substance prescribing and convenient push notifications for remote network access, enhancing speed and security.

Highlights
  • Hands Free Authentication for EPCS
  • Secure remote network access
  • Fast push notification verification
  • DEA two-factor authentication compliance
  • Streamlined clinical workflows
Currently charting
Read full description

Imprivata ID is a secure authentication application that helps improve clinical workflows for medical professionals for electronic prescribing of controlled substances (EPCS), remote network access, and others. For EPCS, Imprivata ID enables Hands Free Authentication, a breakthrough solution that delivers exceptional speed, security, and convenience for providers while meeting DEA two-factor authentication requirements for EPCS. Instead of typing a manual token code, Hands Free Authentication wirelessly retrieves and verifies a one-time password from the Imprivata ID application on the user’s mobile device, even if it is locked and/or in the user’s pocket, which delivers unparalleled speed and convenience with minimal impact to clinical workflows. For remote network access, Imprivata ID enables fast, convenient push notifications. Users receive a notification on their mobile phone asking them to verify their identity. The user simply swipes the notification from the lock screen of their device and taps “Approve,” and the second factor of authentication is complete.

About

The eFACE

This medical application provides quantitative and graphic assessments of facial function scores for patients with unilateral facial paralysis. It analyzes resting, dynamic, and synkinesis movements, offering clinician-rated scores for 16 facial function features.

Highlights
  • Quantitative facial function scoring
  • Graphic depiction of facial scores
  • Analysis of resting facial positions
  • Assessment of dynamic facial movements
  • Synkinesis (misrouting) scoring
  • Clinician-rated scores for 16 features
Features
Read full description

Application designed to provide rapid quantitative and graphic depiction of facial function scores in patients suffering from unilateral facial paralysis, using visual analog scales. The instrument is divided into resting (static) readings, dynamic movement readings, and synkinesis (misrouting) scores. During real-time examination of the patient, or afterwards from a video clip of facial movements, the app can be used to obtain clinician-rated scores for 16 separate facial function features. Graphs provide data regarding resting facial positions, and dynamic facial movements, and synkinesis features.

Screenshots

Imprivata ID4 screens
The eFACE4 screens

Verdict

The call

The clearest difference is price: Imprivata ID at Free against The eFACE's $9.99. Imprivata ID also leads on update cadence (every 4 months vs every 55 months) and ratings volume (47 vs 1). The eFACE's advantage is iOS requirement (13.0 vs 15.6). On rating, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Imprivata ID is free to download; The eFACE costs $9.99 up front. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.1 for Imprivata ID against 2.0 for The eFACE. That said, the two scores are not equally well evidenced: Imprivata ID has 47 ratings behind it against 1, so its average is the more settled of the two. Written reviews are what separate them: 20% of Imprivata ID's written reviews are positive against 0% of The eFACE's.

UpkeepUpdate frequency

Imprivata ID ships an update every 4 months, The eFACE every 55 months. The most recent releases landed on October 18, 2026 and October 16, 2026 respectively.

Scorecard7 real differences · 4 level
Imprivata ID versus The eFACE: the parameters behind the verdict, then further details
ParameterImprivata IDThe eFACE
PriceFree — better$9.99
Rating2.1 (47 ratings) — better2.0 (1 ratings)
Positive reviews20.5% of reviews — better0.0% of reviews
Number of ratings47 — better1
Update frequencyEvery 4 months — betterEvery 55 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
Best chart rank#107 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size21 MB25 MB
Age rating4+12+
DeveloperImprivata, Inc.Massachusetts Eye and Ear Infirmary

Customer experience

Imprivata ID

All ratings47 ratings
Positive23.4%
Neutral6.4%
Negative70.2%
Written reviews83 reviews
Positive20.5%
Neutral4.8%
Negative74.7%

The eFACE

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Imprivata ID

Reported bugs

35 issues
  • Apple Watch push notification not working
  • Approve/Deny buttons disappeared after update
  • Fast Access feature gets disabled
  • Push button broken with latest update
  • Push approval not working
Show 30 more
  • Approve/Deny buttons removed
  • Unable to approve or deny through the app
  • No push notification to watch
  • Impravata gone after Apple Watch update
  • Missing Apple Watch support
  • Watch approve/deny feature broken
  • Took the Apple Watch approval away
  • Approve button disappeared
  • No longer transmits to Apple Watch
  • App availability on watch missing
  • Apple Watch connection broken
  • App crashes constantly
  • App won't read review
  • Push notifications not working
  • Approve/Deny broken on iOS 13
  • Low power Bluetooth dongle not working
  • iOS 13 broke Apple Watch usefulness
  • Cannot use Apple Watch to approve/deny
  • Notification with 'Dismiss' only on watch
  • App no longer functions properly after iOS 13 upgrade
  • Notification for login not received
  • App icon is blank
  • Notifications never appear
  • App keeps saying 'open' in App Store but not installed
  • App not functioning unless all other apps are closed
  • App requires re-enrollment after device change/update
  • App stops working and requires IT reset
  • App not working with new iPhone
  • App not working with older iOS/watchOS
  • App requires re-entry of password for each prescription

Requested features

4 requests
  • Fix Apple Watch integration
  • Make approve/deny buttons larger and separated
  • Color code approve/deny buttons
  • Bring back Apple Watch approval feature

The eFACE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Imprivata ID

No in-app purchases

None

The eFACE

No in-app purchases

Questions

Is Imprivata ID free?
Imprivata ID is free to download, with no in-app purchases.
Is The eFACE free?
The eFACE costs $9.99, with no in-app purchases.
Which has better reviews, Imprivata ID or The eFACE?
Imprivata ID is rated higher. Imprivata ID averages 2.1 out of 5 from 47 ratings, while The eFACE averages 2.0 from 1 ratings.
Do Imprivata ID or The eFACE have ads?
Neither Imprivata ID nor The eFACE shows ads.
Which is updated more often, Imprivata ID or The eFACE?
Imprivata ID ships an update every 4 months, and The eFACE every 55 months. Most recently, Imprivata ID was updated on October 18, 2026 and The eFACE on October 16, 2026.

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