Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.
What We Love
- 👍 Useful for quick status checks
- 👍 Can see modem status quickly
- 👍 Online status is great
- 👍 Shows important info during support calls (e.g., primary to LTE)
- 👍 Prioritize Ethernet or modem from the app
- 👍 Offers much of the ECM functionality online
- 👍 Can monitor performance and do speed tests
Room to Improve
- 🐛 App locks up when clicking managed devices
- 🐛 Unable to get into device details
- 🐛 Keeps saying “The data couldn’t be read because it is missing.” after updates
- 🐛 Mobile site is a nightmare and not optimized
- 🐛 App crashes when switching accounts
- 🐛 Unable to manage devices in NCM app
- 🐛 Lacks current signal strength readings (only 3-day historic)
- 🐛 Devices do not populate, shows an error
- 🐛 App is not ready / doesn't work for populating devices
