Best It Support Coach Apps

Real-time ticket notificationsManage tickets on the goView customer profiles and details

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Secure real-time chatCo-browse websites and appsView device screenshots

Connect with on-site IT jobs matching your skills. Manage your work, communicate with clients, and get paid weekly through direct deposit or PayPal. Focus on your technical expertise while administrative tasks are handled.

Find on-site IT jobsReal-time updatesMessage clients

free with in-app purchases

(3K)

HelpDesk Host

by IDrive Incorporated

On-demand remote supportScheduled support sessionsSecure issue resolution

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

📊 Productivity

(720)

Sonia: AI for Mental Health

Talk it out anytime, privately

AI-powered emotional supportVoice and text conversationsPersonalized insights and meditations

This AI coach offers a private space to talk through voice or text about your feelings. It recognizes your patterns, provides personalized insights, and offers daily meditations to help you build the life you want. It is HIPAA-compliant and based on research showing users feel significantly better.

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

Live camera feed sharingScreen sharing and co-browsingRemote pointer

(31)

TeachMe.To | Coach App

by TeachMe.To

Booking notificationsLesson managementPayout handling

Manage your coaching business efficiently with this platform. Receive booking notifications, schedule lessons, track payments, and set your availability. Access support resources all within a single application.

On-Demand Remote Support

On-demand remote supportReal-time screen sharingBank-grade security

Enable IT technicians to provide secure, real-time remote support to your devices. Share your screen and receive guided assistance to quickly resolve technical issues. Connect from desktops or mobile devices with bank-grade security.

Support customers on the go

Access all mailboxesHandle assigned conversationsReply with saved replies

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

by Invarosoft Pty Ltd

Quick access to IT provider resourcesRegistration with provider detailsSeamless connection to managed services

This app provides clients of IT providers with direct access to their IT provider's resources. Registration is required using login details supplied by your IT provider. It's designed for seamless connection to managed IT services.

(3)

GoToAssist Support - Customer

New! Support for v5

Remote screen sharingLive chat with support agentTroubleshoot device issues

This app enables trusted support agents to remotely access and troubleshoot your mobile device. Share your screen live and communicate via chat to resolve technical issues efficiently.

Whole Health Solution

Live human coaches24/7 availabilityPrivate and confidential chat

Access confidential, 24/7 support from trained human coaches via private chat. Get help with life's challenges, ups and downs, or exploring next steps. Conversations are securely stored for later reference.

💪 Health & Fitness

(252)

Aligned: AI Coach & Planner

Plans, Habits & Mental Health

CBT-based coaching for mindset and mental healthGoal setting and habit trackingPersonalized AI coach available 24/7

This app offers AI-powered coaching and therapy insights to help users overcome feeling overwhelmed, stuck, or inconsistent. It combines CBT-based techniques with goal setting and habit tracking to turn clarity into actionable steps for improved wellbeing and productivity.

💪 Health & Fitness

(286)

free with in-app purchases

Now Support

Always here. Always ready.

Track and advance casesReal-time notificationsAccess knowledge articles

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

This app allows users to securely share their device camera or screenshots with a remote support agent. A unique code provided by the agent is required to initiate a session, granting the agent permission to view shared content.

Camera sharingScreenshot sharingRemote support agent connection

by Allstate Insurance Company

Instant video chat with representativesShare video to show damageFace-to-face communication

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.