Connect to your driving recorder to view live and recorded video footage. Synchronize videos, images, and GPS data to your iPhone and easily share photos on social media.
What We Love
- 👍 Support was really good (one instance)
- 👍 Works with specific workarounds (flight mode, cellular off)
Room to Improve
- ❌ Useless app
- ❌ Developers are non-existent
- ❌ Lack of support
- ❌ App should not be on here if it no longer works
- ❌ Rip off
- ❌ Won't connect
- ❌ Won't update
- ❌ Camera is almost useless without connectivity
- ❌ Connectivity is just rubbish
- ❌ Can't even use our old cameras
- ❌ Sell something if you're going to take away the way to use the app
- ❌ NEVER BUY A KAPTURE AGAIN
- ❌ STINKS
- ❌ Not ideal but it works (with workarounds)
- ❌ No phone connection
- ❌ Used to work but then stopped
- ❌ Very disappointing
- ❌ What's the point of having a dash cam if you can't access in the app
- ❌ App won't connect to the camera no matter what you try
- ❌ Incompatible with IOS16 (suspected)
- ❌ No update in 3 years
- ❌ Doesn't connect to my car
- ❌ GPS has randomly broken 3 times
- ❌ Would never recommend this to anyone
- ❌ Do not buy a product from these people
- ❌ Cannot connect to the App
- ❌ Doesn't work with the app at all
- ❌ Negative star review
- ❌ No support or updates to run the camera
- ❌ Contacted support several times and informed update was coming. Not true.
- ❌ Can no longer connect
- ❌ Not sure when I lost the ability to connect
- ❌ No longer works after iOS upgrade of phone
- ❌ Connection error
- ❌ No internet found
- ❌ No support, don’t waste your money
- ❌ Cleary there’s an issue with the app
- ❌ Inoperable for many IOS updated now
- ❌ No sign of any attempt to address
- ❌ Poor grammar in the app description
- ❌ Steer clear
- ❌ Spending my money on an alternative brand
- ❌ Doesn’t connect with iOS updates
- ❌ Camera is now useless
- ❌ Software isn’t updated with each iOS update
- ❌ Essentially have to throw the camera away
- ❌ Cannot connect to the camera
- ❌ Needs IOS15 support
- ❌ App won’t connect with IOS15 at all
- ❌ Completely unusable currently
- ❌ Desperately needs an update
- ❌ Connections issues
- ❌ Pretty slack to spend $100’s on a device that developers will not update the App
- ❌ Without app is pretty useless now
- ❌ Stick with main stream larger brands for guaranteed support & development
- ❌ Wifi on phone shows it’s connected with a nice tick. No green light on unit. No connection. Hopeless.
- ❌ Sort it out.
- ❌ Never buy a Kapture unit again.
- ❌ App works ok but needs improvements
- ❌ Time stamp the thumbnails (missing feature)
- ❌ App never seems to get updated
- ❌ Car Connection is Rubbish
- ❌ Doesn’t seem to ever find the connection with your phone
- ❌ Keeps timing out
- ❌ Need to sort it out.
- ❌ Rubbish
- ❌ Should be able not get no stars!!!
- ❌ Can’t connect to camera absolute garbage
- ❌ Terrible
- ❌ Software application for this is a joke
- ❌ Absolutely useless full of issues
- ❌ Basically makes the dash-cam useless!
- ❌ Sort it out!
- ❌ Won’t connect
- ❌ Doesn’t work
- ❌ App won’t connect!!
- ❌ Despite the device being connected to IOS wifi
- ❌ Was working fine but now won’t work at all.
- ❌ Fix it
- ❌ Discontinued support?
- ❌ No update to support ios 14
- ❌ What a bummer
- ❌ Doesn’t work
- ❌ Can you guys hurry up and fix this issue of not connecting with the iOS update
- ❌ Absolute BS
- ❌ Telling me I need to revert back to a previous update on my iPhone is not good enough solution
- ❌ Unusable
- ❌ Won’t let you connect to the app
- ❌ Makes the camera pretty much useless
- ❌ Fix this ASAP
- ❌ Essentially half the product
- ❌ Not getting to make this thing work properly
- ❌ Has been an issue for over a year at LEAST
- ❌ Update please
- ❌ Can no longer use this app
- ❌ With all the new phone updates which we have to do, this app no longer works
- ❌ Please update your app to work with the latest phone updates
- ❌ Highly annoying!!!!
- ❌ It’s not working
- ❌ App is not connecting properly
- ❌ Needs immediate improvement
- ❌ Paid a lot of money for two kapture dash cams
- ❌ Not getting any value here
- ❌ Update and improve please.
- ❌ Won’t connect with WiFi *uodate problem FIXED (requires specific instructions)
- ❌ Key piece of information missing with the online instructions
- ❌ Need to add the additional numbers from what the WiFi name was
- ❌ May need to do this twice to make it work.
- ❌ Will not sync with my iPhone
- ❌ Please update software so we can connect with with the camera again
- ❌ Can not connect
- ❌ Absolutely useless as can’t connect to them
- ❌ Same issues as others
- ❌ Have WiFi connection and can’t get on camera
- ❌ Sort it
- ❌ Update your product
- ❌ Unable to access KPT.850
- ❌ Won’t sync to my phone since your new update
- ❌ Please fix it
- ❌ Does not connect wifi for iphone 11 or ipad ios13
- ❌ Unable to access folders to see videos and photos
- ❌ Please update compatibility for iphone 11,ipad ios
- ❌ Can’t connect
- ❌ Wi-Fi connects to camera as normal but app doesn’t recognise camera
- ❌ App cannot be used at all
- ❌ Please fix ASAP.
- ❌ Useless
- ❌ Until the app has been updated to fix compatibility, the camera is virtually useless
- ❌ Cannot access any of the footage recorded without connecting to the camera through the app
- ❌ Don’t bother contacting customer service
- ❌ To date they have not responded
- ❌ Won’t Connect
- ❌ Fix your app please
- ❌ Unable to connect ????
- ❌ Wifi problem
- ❌ Not able to connect to the camera
- ❌ This app needs to be fixed
- ❌ Can not connect to the camera
- ❌ It doesn’t work on phone
- ❌ Enable to connect
- ❌ WiFi connection lost
- ❌ Same issue with this camera not being able to connect
- ❌ Please fix!!!!
- ❌ Fix it please
- ❌ Same issue as others
- ❌ After updates cannot connect via the app
- ❌ Really disappointing that it’s been broken for so long
- ❌ Will not connect.
- ❌ Has the problem been sorted out?
- ❌ Where do you go to find the answer?
- ❌ Fix it
- ❌ Same problem as everyone else
- ❌ Cannot connect to the camera from the IOS update
- ❌ Wifi is connected ok however when I open the app it still asks me to connect again
- ❌ Fails even though the wifi on my phone is connected correctly
- ❌ Sort it out.
- ❌ App not working
- ❌ Can’t use app on Apple phone
- ❌ Not working anymore
- ❌ Perfectly working fine when I bought it and set them up with this app
- ❌ Now after their app updates, the app cannot connect to my 4 cameras anymore
- ❌ Untested app!
- ❌ It should be zero star
- ❌ Regret buying their cameras
- ❌ Unable to play videos
- ❌ All of a sudden I cannot play any of the videos that have just been recorded
- ❌ Recent update bad
- ❌ With the recent update I cannot connect at all
- ❌ Can u guys plz fix this...
- ❌ Not connecting since recent update
- ❌ Usually pretty good, now not so good
- ❌ Kpt850
- ❌ Unable to connect after phone update IOS 13
- ❌ Don’t buy if you hv updated to IOS13
- ❌ Mine won’t connect as I did the update to IOS13
- ❌ Please fix !!!
- ❌ Doesn’t connect with IOS13
- ❌ Since updating to IOS13, KPT850 no longer works.
- ❌ A great waste of money
- ❌ Unless you update your App and connectivity!!
- ❌ Doesn’t work anymore
- ❌ Since the update to iOS 13.1 it doesn’t find the wifi
- ❌ Keeps coming up turn wifi on please fix
- ❌ Half of features not working
- ❌ Not able to update time in AU
- ❌ It’s still having Chinese time
