10 Minute English User Reviews

What users say

Top reviews

Scam

No free 7 days, only charge

The worst app ever. Do NOT download it.

사기입니다 절대 다운받지마세요
This is a scam . Save your money

Сразу же просят подписку!

Я понимаю что 7 дней бесплатно, но при условии что надо привязать карту 😒😒 нужно дать пробный период хоть пару дней. А вы просите сразу оформить подписку, я не могу войти и посмотреть что там находится Сначало подписка😅😅 ( я знаю что вы ответите что 7 дней бесплатно. Но это при условии нужно оформить подписку. Вообщем я расстроен
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Terrível

Péssimo, fez compra dentro do app sem minha autorização e não me reembolsaram.

Response from developer

Sentimos muito pela situação. Não processamos pagamentos diretamente — todas as compras são feitas pela Apple, que solicita confirmação (Face ID, Touch ID ou senha) antes de qualquer cobrança. Se você foi cobrado sem autorização, entre em contato conosco em support@mobilecleverapps.com com os detalhes da transação. Faremos o possível para ajudar. 💜 10 Minute English Team

虚假宣传,并无原声例句It’s giving AI + fraud;打一颗星是app store的极限,不是无耻流氓软件等下限

有点儿奇怪+有骗钱感;并非免费,一点进app送七天免费,实则取消流程繁琐
Hi, if you are an english learning,looking for app to study,this app is not good.

I tried the app for a few minutes: found it strange and a bit disturbing that the AI model behind this app, putting the word “abortion”,a n. with two other adj. words together.(Their syllables seem absolutely unrelated in terms of linguistics)well…🤓☝️

If we feel the same, here’s a song recommendation: Yes and ? by Ariana Grande 🔥🎵 💜💜💜
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This is a scam app

This is a scam app. It says there is a free trial, but I was charged $120.

Do not download this app under any circumstances.

They also refuse to issue a refund. I am extremely frustrated and angry.


이거 사기어플이고 무료체험하라고하고 12만원결제됨 절대 다운받지마세요
환불도안된다고하고 진짜 개열받음

Just focus on money

Bull-sh•• app. dont give clients any trials yet, immediately request to click the "payment" button to save all clients card data before trying. If you cannot grasp consumer psychology, how can you possibly be qualified to tutor others?

【注意】詐欺アプリです

5/31
キャンセルポリシーには返金と書いてある旨を説明してもアップルからしか返金不可。アップルは返金不可理由の説明もなし。消費者を保護する観点は全くなし。明確な回答なし。詐欺サイトであることを自認しながらも広告含めて改善されていない。ひかからないように皆さん注意してください。


5/1
詐欺サイトです。appleのカスタマーも放置しています。集団で訴訟しますかね?誤認広告で釣り、勝手に課金、返金もしない。また解約もすぐにできる仕様にしていない。何度もいいます、詐欺です。

2/20
Appleも詐欺に加担してます。
このアプリのポリシーには同意をいつでも解除できると記載しているのにも関わらず実際できない。
13200円返金しない。ユーザーが泣き寝入りする構図です。あたかもサポートしてますと見せておいた結局返金もしません。とにかく気をつけて!消費者センター諸々このアプリを潰すまで闘います。被害者がとにかくでないように。


App Store経由のご購入の場合、返金処理はAppleのみが対応可能となっております。と結果返金できないじゃないか!appleのレビューなのにapple以外の購入経路があるのでしょうか。いづれにしても返金する気が全くない上記のようなコメントです。詐欺広告経由の詐欺アプリです。


2/10返信あり。内容はこちら。
おすすめの対応はこちらです:
もう一度Appleサポートに連絡し、スーパーバイザーへのエスカレーションを依頼してください
自動応答システムが理由なく返金を拒否したことを説明してください
これまでのやり取りを伝え、手動での再審査をお願いしてください

→apple側でできもしない対応をapp開発会社はあたかもできる風に案内してきます。誠意に対応している風に見せているだけで騙されないで!

2/8 appleに電話。
結論、カード会社に補償してもらえ。返金できない理由の開示はできない、規約に書いてるから自分で調べろだって。
カスタマーサポートの女性も逆ギレ始末で、詐欺アプリを売りつけるアップルも同罪です。
その後調べたら規約に明確に返金不可理由の開示できないとは書いてない。適当にコールセンターもたらい回し。カード会社へ相談したけどそれは盗難や不正利用と違うのでappleに相談しろって。。詐欺に合う我々が悪いといわんばかりに詐欺を野放しにするapple
さんです。


1/22 サポートしますも嘘です。
返金依頼をあらためてしても、Apple経由だから返金できないと言われサポートするというのも嘘です。apple側も返金不可で現状とりあってくれません。消費者は内部事情を理由に不利益を被ってはいけないのですがお互い酷い対応です。詐欺広告について言及してますが無視です。とにかく被害が拡大しないようレビューの参考になればです。
appleも詐欺サイトを平気で収益の一部としている点残念ですね。
監査とかガバナンスが効いてないんだろうな。



1/5カスタマーサポートに連絡したらappleに連絡しろと。返金満たしていないと却下。詐欺はこうして生まれる。たらい回しです。



勝手に課金されて、詐欺の広告内容でただの単語帳。返金しろ!
13200円も知らずにカードから引き落とされていて知る。
1週間キャンセルしなかったユーザーが悪いとかではない。とにかく詐欺サイト。被害が出ないように警告しておく。
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Response from developer

ご不便をおかけし申し訳ございません。サブスクリプションには複数のお支払い 方法があり、App Store経由のご購入の場合、返金処理はAppleのみが対応可能となっております。 ご状況を改めて確認させていただきたく、購入時のレシートと経緯を添えて support@mobilecleverapps.com までご連絡ください。その際、件名に「スーパーバイザーへのエスカレーション 希望」とご記載いただければ、優先的に対応いたします。返金の判断にはお客様 の最初のお問い合わせ日を基準といたします。10 Minute English チーム

No , scam app! Attention!!

This app feels like a scam. It tricks people with a “7-day free trial” and then charges a full yearly subscription immediately. The content is extremely basic and nowhere near worth the money. I requested a refund right after realizing how useless the app was, but it was denied. Very misleading and disappointing experience. Avoid.
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Can’t cancel the subscription

I tried to cancel my subscription and can’t find the link or email or any button where to press and cancel it. Also there was an icon “send an email to developer” and that one shows an error. Very frustrating…

Período de teste enganoso/cobrança indevida.

Acessei o app pelo Instagram e foi mostrado um teste gratuito de 7 dias antes para depois haver o prazo de compra no cartão. Eu baixei o app e escolhi a opção de 419,00 e alguns centavos para teste de 7 dias antes da cobrança, e assim que aceitei o valor já foi colocado na minha fatura. Meu cartão vence em 2 dias e esse valor foi parar na minha fatura. E aí? Não gostei … e na própria loja do Apple Store mostra que tem vários planos de 1 ano com valores diferentes. Não dá para entender a diferença. Quero meu reembolso nesse valor que foi cobrado.
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Response from developer

Lamentamos muito que sua experiência tenha sido frustrante. Por favor, entre em contato conosco em support@mobilecleverapps.com com os detalhes da cobrança para que possamos ajudá-lo o mais rápido possível. 💫

Scammers

The creators of this app are scammers. Do not download this app under any circumstances. There are no buttons inside the app to cancel the subscription. They keep charging money every month. Customer support does not respond. I have been trying to unsubscribe for several months, but I cannot do it. I need help with this issue and I want Apple Support to pay attention to this and help me cancel the subscription. They continue taking money from my card every month, and I can’t do anything about it. This is unbelievable!
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Total Scam

Scam. They charged my card outside Apple Pay without my consent. I never subscribed and have no idea how they got my card details.

Update: I truly believed that after the company replied to my review and asked me to contact support, they would genuinely try to help resolve the issue. Unfortunately, that was not my experience.

They confirmed that the subscription charges were processed externally rather than through Apple subscriptions, which I found very confusing. What concerned me most was that the company appeared to have my card details despite my information not being fully correct, such as my name or address. I also received inconsistent explanations from support regarding the payment system.

Please be careful before downloading this app.
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Not even beginers

I thought I’d try it because it said one week free but they changed me 19.9£.

Deceptive Billing and No Support

I subscribed for one year and cancelled immediately to avoid renewal, yet I was still charged $89 USD a year later (11/4/2026).

Their Terms state that subscriptions are managed through Apple, yet no subscription appears in my Apple settings or purchase history, and I was still charged.

The payment was processed directly via Stripe instead, making cancellation extremely unclear. There was also no renewal reminder before the charge.

I contacted support multiple times requesting a refund and cancellation, but received no response. Very disappointing experience — be careful before subscribing.
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Платный

С 7000 ₽ я учусь с репетитором 😂

Response from developer

Спасибо за отзыв! Мы понимаем ваше разочарование стоимостью подписки. Наше приложение действительно работает на основе подписки, при этом цена устанавливается в американских долларах и может отображаться по-разному в зависимости от региона и текущего курса валюты. Мы стараемся предложить качественный контент и регулярные обновления, но понимаем, что у каждого свои приоритеты в изучении языка. Если у вас есть вопросы по цене или подписке, пожалуйста, напишите нам на support@mobilecleverapps.com — мы постараемся помочь разобраться в ситуации. 💫 10 Minute English Team

Scam

This app is completely misleading and dishonest. They advertised a 7-day free trial, yet charged my account immediately without allowing any real trial period. This is a deceptive billing practice designed to trick customers into paying unexpectedly.

I contacted support right away asking for a refund, and they refused to take responsibility or help in any way. Their customer service is terrible, and their business practices are unethical. I strongly warn other users to stay away from this app unless you want to be charged without consent and ignored afterward.
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Aprendizaje

Aprendiendo

Scam

I’m very disappointed with the app. It clearly advertised a 7days free trial but a was charged immediately after subscription. I’ve already requested a refund though Apple.

Aprendiendo un poco cada día

Me encanta la aplicación 10 minutos en inglés porque estoy aprendiendo lo recomiendo muchísimo me encanta es práctico te enseña hablado escrito y pronunciado