Leave a Review Vancouver Taxi Vancouver
Disappointing
The app is very slow to load. I am unable to login. After I tap the Login button, I just see a spinning wheel. My iPhone SE has the latest iOS update installed.Robert in Vancouver
Vancouver Taxi
If I can rate a zero star I would. It can not loadBkpmartin
Loading forever..
The app doesn’t work on my iPhone 14. I can’t login n book.vanjp
App and service work beautifully
Downloaded the app and reserved a taxi ride to the air a day in advance. Fifteen minutes before scheduled pickup, received a notification that the car was en route, and was able to see the car approach on the map. Our driver arrived slightly early and got us to the airport efficiently and for about the price that the fare estimator on the app indicated at the time I made the reservation.
Some negative reviews appearing here seem to be from two to five years old. Problems have evidently been ironed out since then.Show lessmecr
Total Joke of a company
Following the information on their website, booked a taxi to the airport on this app the night before. After waiting 10 min past the booked time, called their number and was notified by an automated system that my booking is being worked on and will arrive shortly. I waited another 5 min, and called again to confirm where they are and got myself to a gentleman who knew about my booking and immediately said “I can’t do it”. I told him that I had booked the night before and had the confirmation on my app, but he didn’t care and just continued to say “I can’t do it”. Lyft ultimately saved my day, but another confirmation that it’s these types of companies that ruin the reputation of the taxi industry and allow themselves to become obsolete. Sad.Show lessExpedia miles ahead
I had no troubles so far
I used this app 2 times now, and had no troubles so far. The taxi arrived on time both times and it was a pleasant ride overall. You don’t have to give away your card info to book a ride unlike car share apps which feels more secure and comfortable.kemkentuke
Needs serious work
When I open it, it usually shows my location ... a street over and the wrong address! The location service only works maybe half the time. It allows you to set up favorite addresses, but you can’t use them to book to so why? Worse, though the ETA shows a minute or even five minutes, the searching takes much longer than that and then you still have to wait for that cab to arrive, both of which do not come near that ETA time. Since I order a cab every morning, you would think I could get one in a reasonable amount of time, but, no. Two of their drivers this week told me I could get Uber now so obviously they don’t care that they are so bad.Show lessLadyWrites
USELESS!!
Prebooked a cab for a special evening. Come the time, nothing. No communication via the app. Panicking, we drove instead. Half an hour later, the cab arrived. What a joke. Uber and Lyft can’t get to Vancouver soon enough.scooterbobrob
Useless App!
I booked the previous night to make sure that we’ll leave on time to the airport. On the app, it even asks you if you want high occupancy vehicle, I specified that it’s for 5 people. Come 6 am, no cab. I waited until 6:05, still nothing. I decided to call them and was told that they are still looking for a vehicle because they don’t usually have a 6 passenger car. What’s the point of booking it ahead of time? And if they don’t have available vehicle, could they not inform their customers? If I didn’t call, I wouldn’t know that no cab is coming.Show lessMarmoora15
Not good: yellow cab app much better
This Vancouver taxi app is not good. The yellow cab in vancouver app is much better. In yellow cab you get notifications and you can follow your cab... this one just gives you nothing and no updates or notification. Nearly missed a plane once even with advanced booking 😲Ro999
