Free
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Naumen Service Desk
⭐️5 / 5
Rating
🙌2
Ratings
📼9 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of Naumen Service Desk
13.3.0
June 19, 2024
We made app work faster and more stable.
13.2.0
June 4, 2024
We made app work faster and more stable.
13.1.0
April 11, 2024
We made app work faster and more stable.
13.0.0
February 14, 2024
We are glad to present a new release (version 13):
– Actions in quick access. Now the buttons from the menu are also displayed on the object card.
– Enable biometrics for fast and secure login to the mobile app.
– Search has been simplified. The focus is now automatically set to the input field when opening the screen.
– Technical part of the app has been improved. It looks like nothing has changed, but it works more stable.
Please note: this is the latest update that supports iOS versions less than 15.0. Update your OS to version 15.0 or higher to get the most up-to-date version of the app in future.
Thank you for using our mobile app!
More12.3.0
December 11, 2023
– Updated our splash screen and icon to add some Christmas spirit.
Happy New Year 2024! We wish you outstanding achievements in the new year, may every step bring you closer to your goals!
Thank you for using our mobile app!
More12.2.0
November 12, 2023
We made app work faster and more stable.
12.1.1
October 1, 2023
We made app work faster and more stable.
12.1.0
August 27, 2023
We made app work faster and more stable.
12.0.0
July 2, 2023
We are glad to present a new release (version 12):
- Improved usability and appearance of the app.
Please note: this is the latest update that supports iOS versions less than 14.0. Upgrade your iOS to 14.0 or higher to the up-to-date version of the app in future.
Thank you for using our mobile app!
More11.6.1
June 28, 2023
We made app work faster and more stable.
Price History of Naumen Service Desk
Description of Naumen Service Desk
Work from anywhere with most popular Service (Help) Desk by Naumen. Work with requests, solve tasks, participate in approvals, receive notifications from your mobile phone, and our application will adapt to your processes and goals.
For support service and field engineers
— Register requests and work with them from your smartphone screen
— Change status, a responsible employee and other parameters
— Add files, comments, and photos with your camera phone
— Build the route to the client address and service objects using geolocation
— Monitor and inventory your equipment using barcode scanner
— Fix work time records
— Get push notifications for all important events
— Use full text search on requests, and other useful materials
For managers
— Control the workload of your teams
— Initiate new tasks
— Participate in approvals, comment your decisions
— Subscribe to requests from key customers to keep everything under control
For users
— Create requests and follow their status
— Check information details via comments
— Use the knowledge base
— Leave feedback
Adaptability of processes
Adaptation to specific business tasks. Enabling new processes and editing the current ones.
Easy configuration
Adding objects, configuring the interface and other parameters without programming.
Access to information without Internet
View previously opened cards. Adding comments and running some event actions even offline.
Multiple accounts
Quick switch from the app to accounts of other external IT-systems.
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Naumen SMP Mobile app is everything you need to proper work with requests and tasks on your smartphone screen!
The application requires access to the server Naumen Service Desk with the module "Mobile client".
The recommended server version is 4.11.0.7 or higher.
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Naumen Service Desk: FAQ
Yes, there is an iPad version available for Naumen Service Desk.
Naumen Service Desk was created by NAU-SERVIS ZAO.
The minimum iOS version for the Naumen Service Desk app is 15.0.
5.0 out of 5 is the fantastic rating that Naumen Service Desk has received from users.
The App Category Of Naumen Service Desk Is Business.
The latest version of Naumen Service Desk is 13.3.0.
Naumen Service Desk updated on July 5, 2024.
The specific date when the app came out was February 5, 2023.
No objectionable content, suitable for young children.
Currently, Naumen Service Desk supports English, German, Russian.
No, Naumen Service Desk is not featured on Apple Arcade.
Unfortunately, users cannot make in-app purchases within Naumen Service Desk.
Sorry, Naumen Service Desk is not designed for integration with Apple Vision Pro.