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Cockpit ITSM
IT Service Management Software
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📦~ in 2 months
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- Versions
- Price History
- Description
- FAQ
All Versions of Cockpit ITSM
5.5.0
May 23, 2024
- General: Added shortcut to create ticket or scan equipment from home screen
- Tickets: Added user and site managers in approval workflow
- Tickets: Added new approval options upon ticket creation and for pending tickets
- Tickets: Added approval information (users, process) on ticket approval
- Tickets: Added information on approval processes in ticket exchanges for validated and rejected tickets
- Tickets: Allow end-users to edit a ticket before it is acknowledged by an operator
- Tickets: Added option to not allow end-users to change ticket titles
- Tickets: Added option to enable call management per organization
- Tickets: Close action is no longer visible for end-users on an operator's ticket
- Improvements and bug fixes
More5.4.0
April 4, 2024
- Vault: secure data creation menu has been added
- Communication: announcements are now displayed for end-users
- Dashboard: maintenance windows are now displayed for end-users
- Office: processor type displayed in general properties
- Improvements and bug fixes
More5.3.0
January 2, 2024
Tickets: forms to add an exchange have been harmonized
Tickets: global search by ID now available
Improvements and bug fixes
More5.2.0
October 13, 2023
Several alerts can be linked to a ticket
Ticket progression no longer displayed
Bug fixes
More5.1.2
October 2, 2023
Bug fixes
5.1.1
August 29, 2023
Ability to define portal url using an MDM (Mobile Device Management) solution.
More5.1.0
August 16, 2023
Improved ticket tasks
Create ticket and add exchange from alert
Portal-defined colors used throughout the application
Improvements to various interface elements
Bug fixes
More5.0.0
April 24, 2023
New module "Vault" added
New module " Documents " added
Links added in the ticket details
Possible to edit the ticket form
Information added in the office equipment
Task module improvements: possibility to add/edit tasks, add actions,...
Improvements and bug fixes
More4.4.0
January 10, 2023
Improvements and bug fixes
4.3.0
October 22, 2022
Third-party label scanning
Improvements and bug fixes
Price History of Cockpit ITSM
Description of Cockpit ITSM
Cockpit IT Service Manager is all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system.
Cockpit IT Service Manager is available in a Private Cloud or On Premise.
Service Desk: Bridge the gap between the IT service and the end-users
- Self-service portal
- Incident declaration
- Service catalog
- Knowledge base
- Service status
- Report publication
Ticketing: An ITIL-designed solution for your IT department
- Incident management
- Problem management
- Request management
- Change management
- Release management
- Changelog publication
- Project management
- SLA / OLA Management
- Approval process
- Workflow automation
- Synchronization service
- Email to ticket
Asset management: A powerful ITAM for your business
- CMDB - Infrastructure (servers, network components, etc.)
- CMDB - Office (workstations, phones, etc.)
- Automated inventory
- Software management
- License management
- Supplier management
- Contract management
- Data center plan
Monitoring: A sentinel to watch your technology landscape
- Hardware (SNMP)
- Networks (SNMP)
- Systems
- Databases
- SAP solutions
- Cloud services
- Web sites
- Jobs
Productivity: A toolbox to strengthen service delivery capabilities of your IT team
- Task scheduling
- Time tracking
- Knowledge base
- Electronic document management
- Password vault
- Logbook
- Maintenance schedules
Analytics: A data visualization and consolidation app, all in one place
- Client satisfaction survey
- Service status
- Availability / SLA reports
- Metrics (systems, networks, databases, SAP solutions)
- Daily monitoring reports
- Consolidated reports
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Cockpit ITSM: FAQ
Yes, Cockpit ITSM is compatible with iPad devices.
The Cockpit ITSM app was released by Cockpit ITSM.
The minimum iOS requirement for the app is 15.0 or higher.
No ratings have been provided for the Cockpit ITSM app so far.
The Main Genre Of The Cockpit Itsm App Is Business.
The latest version of Cockpit ITSM is 5.5.0.
Cockpit ITSM rolled out its latest update on July 8, 2024.
Cockpit ITSM originally came out on February 5, 2023.
Cockpit ITSM is suitable for children aged Cockpit ITSM.
Cockpit ITSM is available in Dutch, English, French and 7 more.
Unfortunately, Cockpit ITSM is not on Apple Arcade.
No, Cockpit ITSM does not allow for in-app purchases.
No, you cannot use Cockpit ITSM with Apple Vision Pro.
