Leave a Review Ourtime
Watch Out! Scammer Looking for Victims
Joined for first time ever. Got someone interested the first day. I thought wow. He was pretty handsome. Flattered. He was charming. Talked for a few days and we seemed to hit it off. Then he started to scam me, I was vulnerable. Have been working with their Care Team, only through email, haven’t found a phone number. They have been very slow and are acting like I am the scammer. This “match” stole my profile info and set-up a bogus profile and use my charge info to pay for it. Be very very careful. If they don’t want to meet you, reasonably soon, they maybe a scammer. Also follow every precaution.
Just to follow-up, to be fair OurTime finally tried to contact me, however it took a lot to get them to pay attention. They are still asking the same info I provided two weeks ago. They did finally did issue a refund. Only thing I can say is if you go to any dating site. Do not communicate with anyone off of the dating site message board and do not offer any answers that might give any personal info, especially if they won’t meet you in person. There are probably 100s of scammers looking for vulnerable individuals. People that are not as technically advanced as they are.Show lessWhatever111z
Developer Response
We're sorry to hear about your experience. We continuously work to eliminate fake profiles. To enhance your safety, we recommend reporting any suspicious activity and utilizing our safety features while interacting with other users. If you want us to take a closer look, you can reach us through our Help Center at https://help.pof.com/hc/en-usA total farce, and they stole my money
Let’s begin with a lack of performance for this website, application, etc. it is lame with fake profiles, poor administration, and no contact phone number to address issues. After multiple rounds of emails through their client portal if you became clear that they had no intention on addressing my concerns, which were based on unfounded reports to my account, probably by next Friend or something ridiculous as opposed to protecting innocent people. Had they investigated properly? They would’ve found that I’ve done nothing inconsistent with their terms of service, which they claimed I violated. After pressing them, I found that, they hired flunkies to run their customer service department and upper management. After asking for my money back, they terminated my account. How convenient.
I’ve only been on a couple other websites over the years between relationships and I can tell you that this one is the worst there’s no accountability and no one to talk to about constructive concerns regarding their platform buyer. Beware you’re more likely to find someone to date by running into them at the grocery storeShow lessDisgusted 10,001
Developer Response
Hi there, we're really sorry you're having trouble logging into your profile. We would like to take a closer look at your concern and find a solution. You can contact us by sending a message directly through our Help Center. We will be more than happy to help address your concern! https://help.ourtime.com/hc/en-usWaste of time and money
If I could give zero stars I would. This app is a complete and utter waste of time and money. They have you set “dealbreakers” and then send you “potential matches” that include people with things that are dealbreakers for you. MINIMAL profiles available for you to view and match with. Maybe a new one pops up here and there and then if you get more than that, they are people that you’ve already said no to. No screening is happening, fake profiles everywhere and matches that are everything you say you don’t want. For example: smokers, people who are separated, people who live more than 30 miles away (yet I am getting recommendations in PA, CA, FL). Don’t waste your money. The time you spend to set up a profile is more work than it will ever be worth. Oh and the customer service is horrendous! Three times I have gotten replies that have literally NOTHING to do with what I messaged about.Show lessMCC1073
Developer Response
Thanks for taking the time to share your feedback with us - we're sorry to hear about how bad your experience has been. Please reach out to us directly through our Help Center so our team can keep the conversation going with you.Stuck in “pay to play”
I tried the paid membership for a month because the free membership had almost zero functionality. The paid version was better but still had less functionality than other sites. Not sure if this is typical of anything in the Match group of apps. Very disappointed that after I went back to the free version almost all the messages I had previously sent were no longer accessible, even for people I had matched with. And I could only message the apps “top picks” now. Very disappointing that I couldn’t message non top picks even after officially matching. And previous matches were no longer available if they weren’t already a “top pick”. Very close to wanting to delete the app because the paid membership wasn’t worth it.
UPDATE: They recently made the site even *less* functional for free users, taking away the ability to see who had looked at your profile unless you paid. That was the last straw! I deleted my account and deleted the app off my phone. For an app that’s been around for a while they’ve been acting very scammy. I will never use this app again or any of the Match group apps. I would have had better luck with a true pop-up scam app. I would have given zero stars if that was an option. STAY AWAY FROM THIS WORTHLESS APP!!!Show lessAMKlos
Developer Response
Thank you for taking the time to share your feedback with us - we're sorry to hear you haven't been happy with your experience. If you're open to it, we'd love for you to reach out to us directly through our Help Center so our team can take a closer look and provide more support.App is that it’s all time low
The seem to want to employ just spammers now. this is drastically changed from 2020 and 2021. Then everything was fine and it was very little in the way of spammers. Also now, the spammers seem to be the ones doing all the great reviews and everybody is feeding it by constantly sending these people money. Once you stop sending them money and actually meet the person first in public or at a Starbucks, then, you’ll be able to change the fabric of that so it goes back the way it was which was a good app. Until then you’re just gonna get more spammers and it’s gonna be a complete waste of everybody’s time. and then what will happen is everybody will just be constantly dissatisfied it where the rating will be less than 3.0.Show less0-0-6
They block you and you haven’t even been on the app
I’m 55, I think I’m the demographic. I’ve registered twice, first time with my personal email account and cell. They sent me an email that said I was blocked from the app. I asked why in a reply email. They just restated blocked without explanation. I registered a second time with another email and a work cell. Same thing. There is nothing vulgar or inappropriate in my basic information. No suggestiveness or language or anything. My photos are mine. No body shots even, just my normally smiling face. I did not communicate with any profiles at all. I’m just trying to date. If they showed me that I violated anything, something’s I would correct it or at least be aware for any future dating apps. Beyond disappointed and peeved they took such a weak and cowardly position to leave people wondering without any explanations. I will relay to all I know above 50 not to use this app, they play games and are cowards.Show lessDubeage29708
Underwhelming
While I’ve found several gentlemen to date/get acquainted with I wasn’t thrilled with the overall app. Many of the profiles for guys are scammers. Their profile is well written but when they start communicating one finds their English to be quite poor to the point where it’s obviously not their first language. Some of the posters lie about their appearance. The guy who turned out to be way over 300 pounds and had trouble walking did not even vaguely match his photos.
You might strike gold here. I found one particular guy who may work out romantically but there are plenty of these guys who are delusional if not downright liars. One guy just wanted phone sex free. No dates. No getting to know each other. Just phone sex. Others post profiles where the description of their perfect woman sounds more like they are searching for the perfect dog. If you want loyal, agreeable always, and obedient, check out the local pound, not a dating website! Good grief!Show lessGwenzella
Beautiful App For New Users
I’m very new to the online dating scene and would say this app has been quite fun to use . The users interface is quite friendly . I would recommend this for anyone new to dating . I however will like an option where I could filter between races as it makes my search quite easy and straight to the point . It’s been hard coming across people of asian as well as African descent as those are my preference but I don’t mind if this is updated in some later versions
If this is updated into the app , I will really love it and 5 star it .Show lessrussolds
Things to look for add to look out for
One thing that I just recently found after I’ve been off of this app for a while, and that did not show up when I had the app on my phone, where his messages from men that I’ve never seen that went into my spam file. So while on this app, check your spam file tool so sorry to all those men that I never responded to because I never knew about you.
The other thing is for men and women to look out for if a man or a woman wants you to go off to a different texting messages system and I threw a regular text message on your phone. I want you to download one either through your Gmail. Or another app they are a scammer. Also, if they claim that they’re gonna meet you and then all of a sudden no longer can meet scammer and shortly after that something happens to them like losing their credit cards. Or something went wrong with your bank account and they need your help and want you to send the money. Don’t do it. They are scammers if they can’t meet you within the first week or two face-to-face don’t bother. Cause they’re probably living in another country. And another heads up. If it looks like a professional picture it’s probably a scammer .
please some of the pictures I’ve seen our basically just a nose . you need to show your whole face in your pictures. Just thought these are things you should look out for. I have found somebody on another site.Show lessBlue heeler lover
Dissatisfaction…on many issues from the beginning
In my debate, whether I would pay for the service… I took my card out, pulled the site up clicked on the link to join, and when I looked at my card to put my information in and then look back at the screen, I was already entered in without putting my card information in.
Been trying to contact them to find out how that happened.
At the same time, and finding out that I could no set a range for the area I would like to have covered I immediately asked them if they could cancel because I was not given a response and the charge had not went through to my bank yet.
Needless to say… I haven’t heard anything from them.
How to set a range, first of all why it went straight through and last, but not least how or if they stop payment…
When I call the number that offered it cuts off before the first sentence is finished.
Would never recommend this site because it is so hard to get assistance.
Just like now… Trying to make sure no more monies are stolen out of my account when this unwanted subscription ends.
Can’t imagine that you would thank me for this review because it’s honest and unfortunately, costly for me, the customer
As I stated before, these sites are about the money as opposed to customer satisfaction, and that sad! In itself…Show lessKallItKarma777
Developer Response
Hello there! Thank you for writing your review and letting us know what happened to your subscription! We apologize for any unexpected inconvenience. Rest assured, we can take a closer look at your account to find out what happened to that charge you mentioned! Just send us an email to appreviewOT@support.peoplemedia.com to continue assisting you! Regarding the distance of your matches, at the moment, we do not have this function available. We will make sure to show you first the profiles that are closest to you! Once you've seen them all, you'll receive recommendations from far away, so you don't run out of potential results you might like. Thanks for your understanding! 💜
