Leave a Review Ourtime
Watch Out! Scammer Looking for Victims
Joined for first time ever. Got someone interested the first day. I thought wow. He was pretty handsome. Flattered. He was charming. Talked for a few days and we seemed to hit it off. Then he started to scam me, I was vulnerable. Have been working with their Care Team, only through email, haven’t found a phone number. They have been very slow and are acting like I am the scammer. This “match” stole my profile info and set-up a bogus profile and use my charge info to pay for it. Be very very careful. If they don’t want to meet you, reasonably soon, they maybe a scammer. Also follow every precaution.
Just to follow-up, to be fair OurTime finally tried to contact me, however it took a lot to get them to pay attention. They are still asking the same info I provided two weeks ago. They did finally did issue a refund. Only thing I can say is if you go to any dating site. Do not communicate with anyone off of the dating site message board and do not offer any answers that might give any personal info, especially if they won’t meet you in person. There are probably 100s of scammers looking for vulnerable individuals. People that are not as technically advanced as they are.Show lessWhatever111z
Developer Response
We're sorry to hear about your experience. We continuously work to eliminate fake profiles. To enhance your safety, we recommend reporting any suspicious activity and utilizing our safety features while interacting with other users. If you want us to take a closer look, you can reach us through our Help Center at https://help.pof.com/hc/en-usA total farce, and they stole my money
Let’s begin with a lack of performance for this website, application, etc. it is lame with fake profiles, poor administration, and no contact phone number to address issues. After multiple rounds of emails through their client portal if you became clear that they had no intention on addressing my concerns, which were based on unfounded reports to my account, probably by next Friend or something ridiculous as opposed to protecting innocent people. Had they investigated properly? They would’ve found that I’ve done nothing inconsistent with their terms of service, which they claimed I violated. After pressing them, I found that, they hired flunkies to run their customer service department and upper management. After asking for my money back, they terminated my account. How convenient.
I’ve only been on a couple other websites over the years between relationships and I can tell you that this one is the worst there’s no accountability and no one to talk to about constructive concerns regarding their platform buyer. Beware you’re more likely to find someone to date by running into them at the grocery storeShow lessDisgusted 10,001
Developer Response
Hi there, we're really sorry you're having trouble logging into your profile. We would like to take a closer look at your concern and find a solution. You can contact us by sending a message directly through our Help Center. We will be more than happy to help address your concern! https://help.ourtime.com/hc/en-usWaste of time and money
If I could give zero stars I would. This app is a complete and utter waste of time and money. They have you set “dealbreakers” and then send you “potential matches” that include people with things that are dealbreakers for you. MINIMAL profiles available for you to view and match with. Maybe a new one pops up here and there and then if you get more than that, they are people that you’ve already said no to. No screening is happening, fake profiles everywhere and matches that are everything you say you don’t want. For example: smokers, people who are separated, people who live more than 30 miles away (yet I am getting recommendations in PA, CA, FL). Don’t waste your money. The time you spend to set up a profile is more work than it will ever be worth. Oh and the customer service is horrendous! Three times I have gotten replies that have literally NOTHING to do with what I messaged about.Show lessMCC1073
Developer Response
Thanks for taking the time to share your feedback with us - we're sorry to hear about how bad your experience has been. Please reach out to us directly through our Help Center so our team can keep the conversation going with you.