Leave a Review Ourtime
$$$$
Not pleased with the trickery of or making it hard to stop being charged. Should have a one month option that stops not a situation you get re-charged again and where you have to go on a desktop computer and search for the option of not being re-charged for another month because doesn’t work on a phone or iPad.
You should have NO hoops to jump through if you want return members. Kinda makes you look shady. I would bet you make plenty of money and would make much more actually if you didn’t have such screwy billing.Show lessRandy Groden
Horrible app
I would say don’t waste your money. The only way this site works halfway user-friendly is if you use the web version. The app is very limited in functionality and hard to navigate. The settings are difficult to find if you want to hide your profile or unsubscribe. Roughly half of the profiles are fake accounts. Spent half my time reporting them. See the same profiles over & over in my Discover category. Half of the sent messages aren’t answered as the person is no longer subscribed - and you get to pay extra $ if you want them to see it. What a deal! Just let my subscription run out as it wasn’t possible to cancel and get a refund. You can go on the website to stop the auto renewals - you have to dig for it. Don’t fall into that trap! I’ve given up on virtual dating - too many scammers online now. Good luckShow lessMarsha1020
Real People!
So many dating sites are full of fake profiles, that are controlled by the dating site itself they try to engage you into talking just to run whatever scam they are doing that week or to get you to buy more credits which must use to even answer one simple question at a time. Ourtime is the most authentic dating site out there to me and can easily set up two dates every weekend with two different real local women.Show lessmagicmanJeff
Terrible app
Garbage. Almost useless. Very limited use. You can search and send / receive a message. That’s it. All the messages are jumbled up together. Terrible user interface. Who wrote this garbage? The search options are not there either. Can’t search for non smokers. That’s a deal breaker for me. All I see are bad reviews going back as far as one cares to look. No changes. No help. No anything. Don’t waste your time and money. They are not making anything better. Same generic crap response to every unhappy user but nothing changes. I also think the site generates false interest to get you on the site or app. It’s fraud. It’s illegal. I get emails daily saying I have a message or a view or something. You login to see who or what it is and nothing is there. Where does it go? Once it’s in my messages how can it vanish? It can’t. It was never there. Not only is the site full of fakes and scammers the people who run the site create false interest.Show lessplgtfvjg
Developer Response
Hi! It's absolutely terrible to hear that you have had such a bad experience using our app! We really appreciate you have taken the time to let us know all of your observations, our Product Team is working to improve certain things, hopefully, soon we'll have good news for you. In the meantime, please feel free to email us at appreviewOT@support.peoplemedia.com with any additional suggestions to improve OT!This app is crap
I downloaded the app, made my profile,uploaded pic. Now it won’t let me sign in. I have changed my password 3 times and it still doesn’t work then I opened not the app but the browser and it lets me sign in. Click on my profile icon and nothing just a spinning circle. I want to delete my profile and it won’t let me. I even called the number on the contract us link. It gives you options, press 1 for this ect... no matter what choice you make it hangs up on you. I’m done and now they have my pics and I can’t delete them or my profile.
This company should be banned from the App Store. Even when you go to the page on the browser it won’t let you delete your profile, that link never works. But the link to take your money works every time.Show lessFyouseekayyou
I’m just so happy that you’re gonna let me know my special one to be with forever ♾!!(soulmate)!!
Hi 🙋🏼♀️ I am just so happy that I finally got to be accepted into this wonderful place and I’m excited about the people that I got to read a lot about!& I feel blessed that this site is so true and sweet!,& I even think I have felt a lot more positive peaceful LOVE 💕 that I’m really searching to find and my special mate(belated Prince Charming), from the beginning of the gorgeous fairy-tails I grew up with!, yet, hit a huge mistake on my path,& fell off, but, I’m a miracle to be ALIVE and looking forward to actually find my new favorite one!! Thanks 🙏🏼, stay safe and love always-Anikó💋🙏🏼👄!!Show lessAniko Connor
Business model is flawed against subscribers
The app itself is clunky and not easy to navigate. There’s no search engine to locate someone you have communicated before. So you have to manually go over the Sent section and scroll down.
The business model is to get the subscribers to add features beyond the paid membership. If you like someone and send them a message, but the receiver does not have the feature to reply to you then the whole match doesn’t happen unless you pay for them to have the ability to reply to your message. It’s may not be they don’t like you. You also have to pay additional for the feature to know that they opened your message. Again what good is to know there’s a possible match, but the other member cannot reply unless you pay for that feature too?
There’s no price transparency when you sign up. Do not recommend.Show lessGiendi63
Developer Response
Hi Giendi, We appreciate your review and we are happy to help! The add-ons you mentioned are additional benefits that we offer to improve the experience of our members and make the task of finding that special person you are looking for even easier! 😊 They are completely optional and are not necessary to communicate with other people. If you would like additional assistance, feel free to send a message to appreviewOT@support.peoplemedia.com, and we will get back to you as soon as possible! Thank you!Technical issues/Horrible customer service
I had lots of technical issues logging in. At least once a day I couldn’t log in. When I called customer service the first time, the woman was friendly but couldn’t help.
The next time, the rep sent me to the internet company. I called back & he told me it was my internet again. I explained the steps Time Warner did to prove it wasn’t the problem. He put me on hold without muting the phone. He had a personal conversation for about 12 minutes before coming saying he had to go back to this stupid customer. I explained I wasn’t stupid. He finally pulled up my account. He said “You are young. So you know about apps.” I confirmed. It wasn’t until then that he was willing to walk through the steps to figure out the issue. I was so furious. I deleted my account. I will never renew. Considering that most customers are older, I can’t believe OurTime would allow this person to continue working for the company.Show lessJenELane
Developer Response
Hi Jen, we are very sorry for what happened with the experience you had with our customer care department. We would like to take a closer look at this so we want you to send us all the details to appreviewOT@support.peoplemedia.com. We look forward to hearing from you!Needs updating.
Been away from online dating for over 2 years and am back to try again. I like OurTime as a segmented population, but the app and website are not good. Other platforms are much better. No private browsing or saving without a direct notification-feel safer on other sites due to private browsing for females. Limited profile info/character restrictions. Very little photo editing, photos upload sideways. Forces an immediate response to move to next match, even if very little info avail. If you are a paid member, others cannot respond unless they are a paid member or you pay an extra 8.99 per month so they can respond. What is the point in having a paid membership? So disappointed. Wish they would make some changes, just because we are over 50 doesn’t mean we don’t want good technology and flexibility.Show lessmakinchanges
Developer Response
Hi there, We do appreciate your feedback and your review. Please send us a message at appreviewOT@support.peoplemedia.com with more information about your concern. Our team will be happy to help you!Worst Company Ever
Purchased the 6 month subscription for the lower monthly charge. During the first month alone I was responsible for alerting the administration of 40 or more fraudulent accounts trying to communicate. The one live connection I had was very unhappy with the texting format as she said it was the worst she’s seen and stop using the site. I attempted to close my subscription at the end of one month and the representative claimed I could not get a prorated refund due to their written contract I agreed to by buying the subscription. They also claimed they cannot provide a secure site from said scammers. Don’t waste your money on a poorly designed site, extra work to separate the scammers from the real accounts, no support from customer service, and no refunds if you endure the same or other issues. Good luck with the search, but don’t do it here!Show lessWAY1969
Developer Response
Oh no! We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at appreviewOT@support.peoplemedia.com We look forward to hearing from you!
