Garbage and so is the website
This is a terrible app and so is their website. Can’t login half the time. Tracking parcels is a nightmare.
Crash, crash, crash
Works most of the time but poorly. Frequent crashes. Believe it or not, a third party tracking aggregator app actually works better to track my FedEx deliveries.
Give us a day or two to
Update November 5: I’m downgrading this to a one because it will not remember the notifications. That is now broken. Every time I open the window to track a package, I get a pop-up asking me if I want notifications. Every. Single. Time. Even if I have repeatedly put that I want to be texted once it’s delivered. This app is bad enough, please stop breaking the few things that do work!
Original review: The app is great but we’re forced to take the new update instantly. This caused problems during Hurricane Helene. I live just outside of Asheville, North Carolina; Google the devastation. I updated all of my apps the night before the storm hit, assuming I would lose electricity for a few days. The first several days I had to walk 2.25 miles to get a cell signal. When I was finally able to get minimal data, I couldn’t use my FedEx app because I needed to have the latest version that I later discovered had been released that morning. As I could barely get any data, I couldn’t get the updated version. I was desperately trying to get my packages to a location that actually had a road. (Not exaggerating) About a week later, I was able to update the app and the very next day, was locked out again because I didn’t have the latest version that was released that morning. FedEx, please please please give us a week to update before you cut us off. You really let us down during the devastating storm.
Original review: The app is great but we’re forced to take the new update instantly. This caused problems during Hurricane Helene. I live just outside of Asheville, North Carolina; Google the devastation. I updated all of my apps the night before the storm hit, assuming I would lose electricity for a few days. The first several days I had to walk 2.25 miles to get a cell signal. When I was finally able to get minimal data, I couldn’t use my FedEx app because I needed to have the latest version that I later discovered had been released that morning. As I could barely get any data, I couldn’t get the updated version. I was desperately trying to get my packages to a location that actually had a road. (Not exaggerating) About a week later, I was able to update the app and the very next day, was locked out again because I didn’t have the latest version that was released that morning. FedEx, please please please give us a week to update before you cut us off. You really let us down during the devastating storm.
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