Leave a Review Wetaxi
Scam app
Fees charged in taxi in addition to the ‘guaranteed price’ the app offers, then support says guaranteed price doesn’t mean anythingIS Review
charged me for cancelled ride request twice
I tried to book a taxi from naples airport twice but the app couldn’t find me a ride. I cancelled both requests but my credit card was charged over £70.00 by WeTaxi. Reversing through my credit cardMrs_Egg
Doesn’t work
Can not register, get a link that does not work, ver frustrating and not confident I will get taxi at allStuffshgfghh
Unreliable
Terrible alternative to Uber, with less transparency.
Needed an early morning transfer from an AirBNB in Milan to Milan Central Station. Scheduling a taxi does not reserve one, only schedules the time to start the search. On that note; the search for a taxi happens on the time requested for pickup not prior, which isn’t much use.
No taxis available or accepted the ride regardless of the app saying available taxis are just “3 minutes” away.
Completely unreliable and lacks transparency of cars available/location etc like Uber. As such, Uber saved the day for a last minute pickup to get our transfer for our flight.Show lessilostmydinosaur
App doesn’t work
I was unable to use this app in Rome. Useless app.Chet127
Dissapointed
Got this for a holiday in Rome and called a cab. This was paid for immediately. After await wetaxi could not get a taxi and cancelled. We hailed a passing taxi by the hotel at the top of the Spanish Step. Paid on the meter and was €3 cheaper. In fairness to wetaxi the refund was back in my bank before we got back to our hotel. So not a reliable service and more expensive. We used the hotel for the taxi back to the airport.Show lessRL 12345
Works!
Only used it once when I was in Milan, was sceptical about it as I needed to get to the airport early in the morning and had never heard of Wetaxi before. I scheduled a ride the night before, was given a cheaper flat rate to Malpensa airport than others I’d tried. It worried me that they said they would look for a booking a few minutes before our scheduled time but it worked! Although, when the driver went to put in the fee at the end of the drive on his app, I was confused, thinking I’d be charged again however I wasn’t!Show lessreaa86
Taxi drivers earn money for nothing with this app !
When you pre-order a a taxi with this app the drivers now like to arrive well ahead of time, but their Taxameter is already running since they accepted the ride. This applies especially to short rides. Rides with fixed fare, like to Rome airports, they are late or do not show up at all ! Happened to me a few times now.
The so called guaranteed maximum prices the app offers are heavily too expensive usually. That’s why the drivers like to arrive early and cash in while doing nothing/waiting.
Every international tourist would expect the Taxameter to start running when passenger enters the car not when driver accepts the ride a few kilometers away.
This app sets adverse incentives which are not in passengers interest.Show lessstocklover
Failure
The worst booking service that I ever used all over the world.
No confirmation, taxi never arrive specially in pick time.Corso 146
Mark
Very handy. Worked just as described, and most conveniently I could pay by cash, which was especially useful as I was visiting Rome as a carer supporting an individual and had no debit or credit card. Only downside is that you only get the guaranteed fare before the journey if you’re paying by card.Show lessMarkusw1000
