Leave a Review Wetaxi
Weak first time user experience
App does not alert you to not being available ii. Your city til too late.
not working in Palermo . Only discovered when I was about to order.
The feedback / contact us form does not work so you can’t contact them.
Does not inspire confidence as a future potential client.
The idea is good, execution for first time user rather poor.Show lessRichard Lucas
Does EXACTLY what it suppose to! No issues!!
Don’t be deceived of previous negative ratings. If you are in doubt just call “radiotaxi” in the city you are in and CLARIFY your booking/schedule .
We've scheduled a ride the day before for a 7+ seats car — we’ve called radio taxi the evening before and they told us the app will notify us 5min. before scheduled tome IF they can find a 7seats car. If they can’t, we need to request again 2 cars (which will only cost us an additional €3.00 extra per car) which they will arrive within max5-10min. We dint’t have to do that because the app shown as “ride accepted” 5min before scheduled time. Everything went spon-on! No issues at all. Recommended!!!
ONE negative though... the app should have a link to CALL Radiotaxi in the city yo are located. The app support isn’t instant and if you require immediate answers yo won’t get them...(i had to search on google for 10-15min to figure out how to contact them...). This is a rather inconveniencing matter that will need to be addressed ASAP. Apart from that everything went as it supposed to.. - thanksShow lessDanny . M
Things you must know.
1. Once a ride is placed, you cannot cancel it and you _will_ be charged for it. If the GPS reading is 10 blocks away from you and you don’t realize it? Too bad. They know this is an issue because the feedback mechanism has a category just for this.
2. Just because you entered a destination does not mean the driver will receive that information, and have a map to get there. Be prepared to offer turn by turn guidance to drivers who cannot read an address off of a screen, even if you point them to it. I had a driver drive me west instead of south and try to drop me in a skeevy area. I showed him on the map the app provides that we were WAY off from where we should be and he didn’t understand. After a couple more attempts I finally managed to get him to understand the general area I was headed to but I had to give him exact directions (“left!”) to keep him on track, because he seemed unwilling to use the nav system in his car or on his phone.Show lessSciandu
Life saver!
App is easy to use and addresses are autocompleted so no hassle. Driver located swiftly and arrived within less than 2 mins after confirmation.! Fantastic car, clean and friendly driver who got us to destination with minimal fuss and smooth driving . Keep up the good work!aj1t
App very useful, strangely missing features
The App is very useful, doing basically what Uber does with taxis. It is a very welcome addition. I am a big fan! Well done.
From a fan point of view, I have some observations: the App has some weird missing features: one cannot write the address of a favorite destination - it has to be found with the map. But if I have the address why should I find it on the map?
Then the receipt attached to emails cannot be visualized on iPhone ... I know the info is in the App, but the attached invoice is useful... why can’t it be read on the iPhone...?
Basically, please add the missing features: then it will be a 5 star! Thank you!Show lessJust a simple user 3
Assolutamente inaffidabile
sconsiglio vivamente l’utilizzo e specialmente la prenotazione ad orario specifico. a fronte di una conferma del l’app della corsa, la centrale non riceve la richiesta e quindi il taxi non arriva. esperienza negativa su 3 corse su 3 utilizzate, con rischio di perdita di treno successivo. ho utilizzato app di taxi in tutto il mondo e non ho mai riscontrato un disservizio e una disfunzionalità come questa app. consiglio vivamente di evitarla e di chiamare la centrale, unico modo per avere garanzia della prenotazioneShow lessmarakas-uk
