HTX User Reviews

Top reviews

very good software

Very good, I watch it many times a day. and I must give it a praise! The experience of the webśite has always been good! There are often some fùnny activities! The customer service’s attitude is also very conscientious. And when the Bitcoin market was bullish before, I made a small profit. I hope the market will turn bullish soon!
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nice, well designed

Pay attention to major events, pay attention to things around you. And some news is very interesting, highly readable. Sometimes I think that watching news is also a kind of enhancement of insight.

Stolen my bank credit

I written feedback before Huobi delete it also a contact the customer support through email no one reply to me and they log out my account and changer my password
I have a lot of issues first a scams platform use my adress Huobi and they stolen all my credit they have a Huobi adress and they are very well known I contact Huobi with two detailed email with prouf to return my money from this scams and they didn’t reply, this scammers recommended for me to install Huobi
Need some one to help return my money
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Response from developer

We sincerely apologize for your inconvenience. Your feedback is crucial for our product and service improvement, please send an email with detailed description of the issue you are confronting to [support@huobigroup.com], our specialists will process/handle the problem.

THEY SCAMMED MY MONEY!!

Its been one year now they blocked my withdrawal since the day they annouce Huobi will no longer be working in Canada!! I sent them all the information they needed to remove my withdrawal restriction and till today the only answer i keep receiving from them is them asking me for the same information that i sent many time!! WORST CUSTOMER SERVICE I SEEN IN MY LIFE!

** BE CAREFULL GUYS ! The day they will announce they ban your country or region they will scam your money !!!
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Doesn’t work in Canada

Doesn’t work in Canada like the majority of crypto apps...

Infinity

Canada doesnt appear as a country for signup. Does it work in canada

very easy to set a wrong price

so bad user experience

UX and UI is not for beginners

I’m new to crypto and I spent a few days trying to figure out how I can initially buy crypto with real money. Never figured it out. Binance and coinbase are way more beginner-friendly.

Fees way too high

The fees to send your tokens to another platform is waaaay to high why would I anyone pay 0.5 eth that’s just crazy to me but if u send xrp it’s significantly less.

Oco order

Create a OCO one cancels the other - order please. This is basic mechanism. Thanks

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