Amazing 5 Stars
Have been using the app to deposit and exchange and withdraw currencies, the app superseded my expectations by far! The web browser application is far more superior! Truly recommend if you want to trade professionally.
根本不能支付
支付页面根本没有银行号码和收款码。
更新完火币简洁版没有了
今天更新完，发现简洁版找不到了，那个跳转没了
Transfer never went through
I am a business owner so am very choosy when I leave a bad review. I transferred some XTZ to my huobi account and it never showed. No big deal I have the hash and it says it was delivered I’ll just tell huobi and they’ll be cool. Charlie is the cheesiest of cheese wheel chodes. He tried to explain that there needs to be 90 confirmations before the xtz arrives. That was yesterday and it still isn’t there. I know that’s bs because xtz creates a new block about once a minute so I don’t think Charlie even knows what he is talking about there when pressed he couldn’t explain what 90 confirmations meant or why the funds didn’t arrive. He was just trying to get someone off his back because he knows it’s something internal that he doesn’t know how to fix.
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Trading
Awsome app, use it to buy and trade my crypto’s keep up the hard work great support less then 5 min to for response.
Scammer Exchange! Stay away!
I’ve been trading for 5 years, and Just recently i use this exchange, i did send my coin to them $CTXC AND they did not credit to my account. They are not upgrading the main net even the coin released their main net. They keeping other money for some reason. Stay away to them! These kind of people don’t really care about other peoples fund. Be careful..
I warned you!
I warned you!
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Response from developer
We regret the inconvenience you had to face. The CTXC issue has been resolved, please log in to view it. For better assistance please share your information with support@huobigroup.com. We will be happy to assist you.
出现了登录安全验证的bug
登录提示安全认证，但弹出来九宫格图片不完整，确认的按钮也没有显示出来，卡在这个地方无法登陆了，希望关注并且解决，谢谢。
Response from developer
感谢反馈，问题已经修复，请升级 APP :) 如果你遇到其它问题，请邮件联系我们 support@huobigroup.com.
Can’t login with reCAPTCHA
Can’t login with new iPhone 11 pro captcha won’t work works on iPhone X please fix ASAP
Response from developer
We regret the inconvenience; Please upgrade your APP and you will see your problem has been solved. :) For further support, please contact us at support@huobigroup.com. We will be happy to assist you.
Best
But still we need an online chat helpline to get improved.
Response from developer
Hi, we do have online customer service in both APP and web. Check it in My Account ➡️ Help Center.
huobi app
I personally absolutely love this app you are able to send money back-and-forth and it is deposited into your bank account immediately you can transfer $100 and typically they only take like one dollar you also are now able to obtain a debit card which I did I received in less than a week with my name on it it is a legitimate card Visa and you can use it at the ATMs it also comes with an account and routing number so you can use it for direct deposit I was having issues with my pen the first time I deposited money and then took it out from the ATM I contacted the customer support through email and I got a response in less than 15 minutes they helped me until the problem is solved the response time was less than five minutes after the first response and the issue was fixed and I was able to get my money I definitely recommend this app if anyone who is looking for an easy way to get money transferred safely and Quickly
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