Software bug
Love the wrist blood pressure machine. I will be returning though because the app says it’s 2021 and there is no way to fix it.
Still bugs
I just deleted the app to get rid of out of order dates. Now it shows 2023. Still not working right. Frustrating
Please fix
Please fix the export function. And when syncing to apple health please send measurement date not the syncing date. If not fixed will be looking for a new cuff soon.
App keeps crashing
I bought the expensive oxygen meter and the app is so buggy it crashes every time and immediately crashes every time since the last update, making the oxygen meter totally useless and a waste of money. My complaint, while acknowledge seems to have fallen into a black hole.
Working with tech support didn’t help and it’s getting worse.
Working with tech support didn’t help and it’s getting worse.
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Crashes regularly
App crashes or outright quits during usage. Majority of time it happens during time you are actually taking blood pressure. Also it periodically has trouble syncing with cuff monitor. Taking a second BP reading and syncing seems to record the missed reading.
Developers need to clean up a few bugs.
Developers need to clean up a few bugs.
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The app is terrible
I literally just received the device this morning and have been trying to create an account. The app continues to close quicker than I can add my email address. I have deleted it and re added it but it just won’t work. Now I’m returning the device and deleting the app
Unable to export data
MocaCuff works flawlessly and records BP readings into the app just fine. However, when I try to export Blood Pressure and Heart Rate data within correct selected dates, I constantly receive the error message “No data matches your criteria. Let’s take a measurement!”
*Update: App keeps crashing after sync established. Still cannot export data although Customer Support indicated this is known malfunction that would be corrected via update before May 1. No fix is yet available.
*Update: App keeps crashing after sync established. Still cannot export data although Customer Support indicated this is known malfunction that would be corrected via update before May 1. No fix is yet available.
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Frustrating
The app crashes a lot. It says it’s connected successfully but just flashes that but nothing happens. So it only syncs every 3 days or so, won’t sync after each reading. It also says there is nothing to export when I have 3 months of readings.
Helpful at first, now a pain.
i used this to monitor my low blood pressure and keep track of it for my records.
it was awesome at first!! i loved it!
but recently it's been crashing if i use it for more than a few seconds at a time.
this app is really helpful in dealing with my disability and i would love if they could fix this minor issue.
it was awesome at first!! i loved it!
but recently it's been crashing if i use it for more than a few seconds at a time.
this app is really helpful in dealing with my disability and i would love if they could fix this minor issue.
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App shuts down
The app recognizes my MocaCuff then will tell me to turn on blue tooth. The app is also just shutting down the batteries in my device are new. At times it will take a reading and then when I am trying to add notes it shuts down.
