Leave a Review FedMobile
An useless app from a similar Bank
It's simple just follow the top ones in the industry. This Bank and it's app are worse than any local cooperative bank.Sijumatk321
Developer Response
Hi, We regret to know that you did not have a good experience with FedMobile app. Your experience is always being improved, we can assure you of that. If you have a complaint, please email it to us at contact@federalbank.co.in, and we will try to resolve it as quickly as we can. -SushmithaBlocked after wrong pin
Rather than asking to enter a debit card and it’s PIN numbers, ( for us non residents who don’t keep debit/credit cards handy) why can’t do a account holder’s email/mobile or pass phrase to unblock the FedMobile service? More over , the 4 digit MPIN should better be replaced by 6 digits for added security!Show lessAZDriver
Developer Response
Hi, It's wonderful to see you taking the time to provide your helpful recommendations, and we are really appreciative of this. We'll certainly pass on the same to the concerned team. -TejashriCannot open credit card section
The app is getting crashed on our credit card option is selected.N.zuhail
Developer Response
Hi N Zuhail, We sincerely apologize that the FedMobile app has been inconsistent for you! This can be the outcome of a particular technological error. If you have any problems, kindly email us at contact@federalbank.co.in so that we can resolve them as soon as possible. -SushmithaFedMobile app does what’s expected
App provides all the necessary services in the app. All works for the most part. No option to control the notifications. Daily notifications I don’t need.appuu5
Developer Response
We are continually working to improve and improve the performance of our app. As a consequence, the feedback you provided will be shared with the appropriate team and carefully examined. Thank you for taking the time to write to us.App that can’t register a device
I am an NRI living in another country. Opened a new NRI account and got text messages to register the app with a token that is only valid for 4 hours. Then when you open the app for the first time, you need to accept the T&Cs and then it says it has to send 2 SMS(not one but 2) to 2 Indian number for device registration which never works even though the SMS goes out and your mobile service provider charges you a lot of money for each international SMS. This begs me to believe the designers of this app are so out of touch with the tech world and their competition. 1. Why would they ever send a token to an NRI that is only valid for registration for 4 hours which is sent at odd hours? Who in their right mind can register in the middle of the night or if they are in the middle of work etc. 2. Why the app has to send international SMS for device registration? Receiving SMS is better, otherwise we will incur international SMS charges, especially like in my case where I tried a few times on my iPhone with eSIM and no luck. ICICI app doesn’t do that and it works just fine.
So it is time Federal Bank app team come out of the archaic thinking model and make the app useable for NRI account holders living outside India.Show lessjacmjoseph
Developer Response
We apologize for the terrible experience you've had with the FedMobile app. Please be informed that to successfully onboard in to FedMobile application, device authentication is mandatory for which a branch token is a necessity irrespective of whether the customer is a resident or a non-resident. We would also like to bring to your notice that a new branch token can be requested via mail which will again be valid for the next 4 hours. Rest assured we have taken note of your feedback and will surely convey it to our team for consideration. -AkashSo convenient app
Fed mobile has given me all features at one place. It not only allows you to check your account details but also show your investments over time plus a lot of different features. So glad I am using it.deepak_sharma_
Developer Response
Hi Deepak, We are extremely grateful for your compliments. This makes us very happy! It would be greatly appreciated if you could spread the word about the FedMobile app to your friends and family. -JayCMJ
I agree with Safnaz’s comments. That is a big problem for me too. No copy option eitherMALIEKEL C
Developer Response
Hi, We apologize for the terrible experience you've had with the FedMobile app. We would be happy to encourage you to send an email to contact@federalbank.co.in with your problem. To provide you further help, the right representative will get in touch with you. -TejashriShow the account number fully please
Everything is good. But no way for logged in user to see the full account number. I am still relying on a checkbook image in my phone gallery for account number. Not sure why it’s hidden from logged in user also.
Also upi incoming requests are not working. Fix that as wellSafNaaz
Developer Response
Hi Safnaaz, We sincerely value your suggestions, and we'll keep searching for ways to improve your experience with FedMobile app. -SudarshanNot working once the sim is swapped
Every time it’s Asking for device authentication an am keep sending text messages and its unable validate the number tried uninstalling and reinstalling nothing seems to be working . Using the same registered number to verify me and for other transactions directly with bank is perfectly working just because of this device authentication gives big
headache. Unable to login to app for last two month. Nobody is able to solve this problemShow lessomghujk
Developer Response
Hi, We regret to know that you did not have a good experience with FedMobile app. Your experience is always being improved, we can assure you of that. We request you to check the below mentioned methods to complete device authentication. 1.Make sure your registered mobile number SIM is placed in Slot 1. 2.Reboot your device and open Fedmobile application. 3.Make sure you are only using mobile internet data and not Wi-Fi. 4.Kindly delete any third party application which gives remote screen sharing access to your device. 5.Make sure you maintain a considerate amount of top-up balance in your registered mobile number. 6.Also make sure that you have at least one card present transaction(ATM/POS) made through your Federal debit card. -JayApp not opening after recent upgrade
App not opening after recent upgradeFlowerington24
Developer Response
Hi, We apologize to know about the issue you are facing with our app. Please write to us at contact@federalbank.co.in and we shall resolve your issue at the earliest. -Sudarshan
