So a lot of the complaints are mainly about the lack of English for address. There is no English system for address in Korea and when the driver is coming to you the address has to be in Korean to properly arrive. Next many people seem to not u understand that in Korea there are two systems for address which is the broad address used for shipping mail and such and local one usually the one you put in delivery apps, give your job, etc. so when you try to punch in your mailing address and it normally gives you a different singular option that’s usually the local address you need to use. Also you need to put you room ”#호“ in the typing box afterwards so they know what room your in be it a hotel, or a apartment. Next on the topic of refunds, the app normally actually tells you where your order has come from or if you receive your order and it’s wrong all you have to do is call the restaurant and talk to them(yes this will require Korean because YOU ARE IN KOREA YOU IDIOT. Another thing some don’t realize is if you didn’t put your room number in correctly they will attempt to call you but if you don’t have a Korean phone number they can’t after a little bit of waiting they will just leave without any notification…. (Once again this is YOUR FAULT)
Lastly if you are in a foreign country where the pro dominant language is not English do not expect them to cater to you or if they are don’t expect it to be perfect. This is all coming from a 20yr old American who has been living as a college student here for 2 years. AKA I went straight from being a highschool child to a Adult in a foreign country and yet I still didn’t have as smooth a brain as many of the complaining people in this apps reviews.
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