Helpful and knowledgeable
I’ve found ID90 very good . What we like most ( apart from the good deals ) is that you get to talk to humans which simply doesn’t happen any more in the UK . Don’t go automated ! Ever !
Emma is AWESOME
I was havingThe hardest time listing for flights on United. This was really frustrating because I commute from Houston to Washington DC. I’m a flight attendant for American Airlines, and using the reciprocal agreement is very imperative to me getting to and from work. I have been calling the customer service number and never got a hold to alivePerson, only being able to speak to the voicemail. I sent Emma an email and she replied expeditiously.
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Confusing but worked out.
Thank goodness I arrived early. United said I did not pay and my ticket number would not work. After Carolyn with United called my company American, they figured out that my ticket had a full middle name and not just an initial. Flight home from Ord t o Dec was cancelled and there is only 2 flights a day but The agent at gate 27 rebooked me for the next morning. Had to pay for my own hotel as a non rev. Beggars can’t be choosy . I’d travel is hard to use for a novice not used to id 90’s
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Easier Than Expected
Now that I’m a retiree I really was expecting a BIG difference in ease and cost of future tickets. This website is very intuitive and I can do it all by myself (miracles DO happen). They agents I initially spoke with were extremely helpful and patient. Imagine ME hearing “Don’t worry, I have lots of time”. It’s never happened in my life as I’m embarrassingly computer illiterate. GREAT WEBSITE!
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Great App: Commuter's Best Friend
Great app. Easy to use and bug-free (so far).
The only feedback would be to add "add to calendar" functionality natively from the app. For some reason, Gmail doesn't add the listing to the calendar from the email like it does with other listings/reservations. It might be the email format.
Great app and a commuter's best friend!
The only feedback would be to add "add to calendar" functionality natively from the app. For some reason, Gmail doesn't add the listing to the calendar from the email like it does with other listings/reservations. It might be the email format.
Great app and a commuter's best friend!
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Love It
Love it
Good site but could be better
The web site is good, but could be enhanced with more options for booking or checking loads. Example, if Iam checking loads for a certain month, day and times more options should appear. Like if checking loads Hnl- Las on Jan. 20, option of 7 days before and after should appear....so, Jan. 13 onward to Jan. 20 or Jan. 20 onward to Jan. 27. Just a suggestion....
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More Info Needed
I like ID90…but there are some issues. Mostly, I would like to see more information on the hotels they list, and especially on rental cars. When renting in the US I don’t take the optional insurance, but in Europe I want that. But, with id90 I don’t see that option. One time I tried by clicking “next” and then got a confirmation of reservation. Plus, I don’t trust the company that actually contracts with the rental car companies. I don’t recall their name, but they are in Ireland, and their terms and conditions are frighteningly long. I feel very suspicious when I see that.
If id90 could fix these issues they would be by primary planning tool. Instead, I look to Expedia first, and when I find a property I like I then go to id90 to see if it also appears there.
If id90 could fix these issues they would be by primary planning tool. Instead, I look to Expedia first, and when I find a property I like I then go to id90 to see if it also appears there.
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Hotel didn’t match pictures or description
Other then being a block from Times Square. I’m not sure anything at this hotel was what we expected. Sound proof rooms. I thought was a weird thing to have as a room description. We could hear EVERYTHING going on in rooms next to us from babies crying to the casual conversation between 2 British ladies that kept us entertained. Our heads bouncing off the headboard from the kids jumping on the beds in next room. Till very late. No balcony per room description. Deadbolt missing from door between adjoining rooms. Wallpaper dirty and pealing from walls. Spray coating on bottom of tub pealing. Clock radio on nightstand just for decoration because it had no cord to plug it in. Waking up first night freezing … heater wasn’t working. Called next morning and they said someone would be up to ck out. Never came. Around 12-1 pm freezing (63 deg in rm)and hungry we got dressed and stopped by front desk on way out. They seemed confused for a minute,made a call and said. Oh they couldn’t fix it and we will need to change rooms. Changed rooms. Not any better. Even had a loud continuous noise that I think was Heating/ ventilation unit on roof running and vibrating. We questioned a few things with the front desk and was told this the basic room and we pd discount prices.
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Fort Lauderdale visit
Pleasant entryway and kind, helpful staff at front desk. Beautiful pool area and the room was nice. Bed comfortable but the dark shade curtains would not close all the way so could not have full privacy from out side viewing.
Bathroom nice and big. Some of the security bars in tub area had loose components but very nice multi-use heads were a benefit.
Loved the bistro area in the morning. Chic and good food.
Bathroom nice and big. Some of the security bars in tub area had loose components but very nice multi-use heads were a benefit.
Loved the bistro area in the morning. Chic and good food.
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