No way to cancel appointment in app
This is such a good idea but some important things are missing. This works perfectly if you never need to reschedule or cancel. I need multiple appts with city planning dept, and I need to be able to go into the app to cancel a meeting if there has been a delay in getting the documents needed for that meeting. I even tried texting “C” to cancel all my meetings so I could start over, but that did nothing. Basically, this app (and the fact that the Planning Dept. does not answer telephone calls) forces users who need to cancel to be the jerk that just doesn’t show up. It would be so simple to add the option “cancel appointment.” That would make this perfect.
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