Leave a Review Utiful Photo Organizer
Catastrophic fail potential
Hi I have been using this app for a several months without issue, but, now when I transfer photos from iPhoto to Utiful using my IPad Pro, the photos I have transferred and saved into Utiful have become extremely degraded(blurry!)
I typically use the delete from iPhoto option once I have transferred in order to save memory and use Utiful for it intended purpose(organized safe storage) . Now I have batches of photos that I have erased from iPhoto and stored in Utiful, only to have Utiful destroy my only copy of these photos!
I rely on my IPad extensively for work. The photos of my work are a huge part of how I procure new and returning business. If my photos get destroyed I can not usually replace them, this messes with my money!
Utiful, I have paid for your product(for three of my devises!), I have integrated it into my daily work life and trusted your service to simply save my photos in an organized manner. But now your app is Destroying my work, which cost me time and money!
What have you to say for your product! It is at the very least disappointing that your app has been unknowingly destroying my work! On the other hand it is disturbing that I can’t trust Utiful to do what it is supposed to do.
This is a five star app when functioning, but when it doesn’t work it will destroy all your photos! Guess I need photo insurance.Show lessStgjkkvlbv
Developer Response
Hello and thank you for reporting this issue! We confirm that this is not how the app normally works! Photos stored in Utiful preserve the original resolution and shouldn’t look blurry. We assume that this is a visualization issue. In order to fix it ASAP, we’ll need some more info from you. Please do contact us directly through Settings > Feedback, so we can resolve the issue for you. Kind regards, The Utiful Support TeamLibrary lost and money wasted
App was great until something went wrong with the app’s sync function and it “lost” over 3,000 photos (2/3 of what I had painstakingly sorted and labeled in folders and sub folders for a couple weeks). All photos were corrupted and unretrievable. I Immediately deleted the app from my iPhone and iPad and won’t trust this expensive app again. 2 stars because the organization features were really good until things went south.Show lessgaryagriffith
This app has been terrific, but the latest update...
The file names are way too long, can we cut short the file name especially removing “UTIFUL_” from the beginning? I think we had something like 12 characters long before (which was already a bit long), to currently’s approximately wopping 24 charaters long! Is that necessary?
It is actually a problem coz if we do backup computer files, some cannot backup such long files names. We will have to spend a lot of time to rename the files which defeat the purpose of this app.
This app has been terrific! but if this is not resolve, i will have to give up on this app, and i m sure lots of users would encounter the same problem sooner or later.Show lessmkkm2019
Developer Response
Dear mkkm2019, thank you for the 4-stars rating and your feedback! As we also wrote back to your request over our support email address, we agree with you! We will remove the prefix "UTIFUL_" in version 6.0.0 of the app, which we expect to publish on the App Store by the end of this month. Kind regards, The Utiful Support TeamFOLDERS
Created folders with this app on my IPAD PRO but the app did not add all folders on my IPHONE 8. The 3 folders it did create it did not add the photos. My photos were deleted on my iPhone out of cloud since I deleted from my IPAD. This is not what I anticipated. Other picture apps work in tandem on these IOS devices. Therefore I am truly disappointed in this app and cannot retrieve my pics that were deleted off my Iphone. The app is fine if one only works with one device. If I take a pic with IPHONE the pic automatically adds to IPad & vice versa. This app should perform the same.Show lessVascoot
Perfect For Me!
I have been using this app for well over a year, maybe longer. It has stored thousands of photos for me and created hundreds of folders. It keeps them organized exactly the way that I want them to be organized. I didn’t want this app to do anything but organize my photos. And it has done exactly that! It has capabilities of moving photos or copying them to other apps and/or back to your iPhone photo app. Yes there has been a few bugs over the time that I have used this app, but none that will keep me from using it. The app maker has corrected the bugs as needed. The other feature that I like about this app is that it clears out your iPhone photo app if that’s what you want. It gives you the option to delete the photos from the iPhone photo app or keep them there. It has helped me organize photos that I thought I would never be able to organize. And as with any app none of them are perfect but this one’s just about as close to being perfect for me as possible!Show lessDianaKFW
Developer Response
Dear DianaKFW, many many thanks for your awesome feedback and for the 5-stars rating! As you say, the app is not yet perfect but we keep improving it day after day! We believe that photo organization can be easy and we want to make this possible for our users! If you happen to have improvement suggestions, do not hesitate to share them with us through Settings - Feedback, we'll be glad to take them onto our backlog! Kind regards, The Utiful Support TeamFantastic app AND Fantastic customer support!!
This app has all the organization tools you need to keep your pics organized, readily accessible, and backed up in the same folders you put them in on your phone. And customer support is absolutely the best I have ever seen in any industry! I don't normally review apps but this one deserves 10 stars!!Show lessRox/GiGi
Won’t move photos
I’m a guy, I don’t have a ton of photos. I wanted to be able to actually sort my photos and this happens to be the “best” way to do it. I was wary of spending the money on the app, but all the reviews seemed good. WELL, my photos won’t move, and it just sits there spinning like it’s doing something, but I don’t think it should take 15 mins to move one photo, let alone the time it would take to move 450 photos! Hopefully there is some sort of resolution to this.Show lessScooobaruu
Best solution to manage photos and send to PC
I just wanted to be able to MOVE pics to folders rather than just copy them to a folder. Without them actually moving you don’t know which ones were organized already so my pics were very disorganized. This app allows doing that in just a few steps. This way I can delete them in the Camera Roll so I know I already organized those photos. It’s also got a nice export function in which can even create a group with many sub folders and export it through iTunes that allows me to keep the same folder organization on my PC as well as backup my photos easily. Thanks !!!!Show lesstwvette
Developer Response
Dear twvette, thank you so much for your 5-stars rating and your awesome review and feedback! We are decided to make photo organization what it should really be - an easy and joyful activity, and feedback like yours adds up to the motivation of the whole team to give their very best! Thank you so much for this! If you have any improvement suggestion to the app, do not hesitate to share it with us through Settings - Feedback! Kind regards, The Utiful Support TeamGREAT, But
This is a great app for organizing your photos. It has made it so much easier to find photos and WAY less cluttered. It does scare you a little at first when it says “allow app to delete these items” However I later realized that the app was totally safe.
The only thing I would change is too add a editing app too the organizing app. That way you could edit the app and it would be very convenient. Overall it is an amazing app.Show less11211111111111811
great app
i love this app so much but it takes up a LOT of my storage. i have around 6,000 pictures on the app and it is taking around 21 GB on my phone...i figured out that the images were in my recently deleted so i deleted everything out of my recently deleted album on my photos app yet i’m still running out of storage...is there any way to cut down on the amount of storage utiful takes? 21 GB is a LOT!!!Show lessnixixie
