Leave a Review Facility Issue Reporting
App can reset if you leave it and return to it
Works okay if you have all the information at hand. However, the app resets if you leave it to refer to information outside the app.
The scenario is that I enter a bunch of details but I need to check the email app for additional details like model number or whatever. When I return to the app, everything I typed is gone. I have to start over again. I’m an STS and I have had this happen a few times.
I like the fact that this app is available but it’s unreliable.Show lessautryld
Issues in submitting FIR, no support
Can’t input my name hence app refused to submit report. Deleted and reinstalled app - same issue. Tried to send a feedback, can’t submit “there’s an error, please try again later.” Tried “Contact us”, the link to support does not work. I’m frustrated but I’m more afraid that members are frustrated trying to reach us on facility issues. This app needs professional developers to troubleshoot problems.Show lessSnailicious
Name field is non-editable
When creating an issue, the main field is not even labeled and you cannot edit the name field, which causes an error when trying to create the issue. It says name field must be completed, but they cannot since I cannot edit the name. Very frustrating desktop website to create the issue and get passed that.Show lessCycleash