Leave a Review Photo Scan App by Photomyne
Game Changer
I downloaded the app and tried the trial version first. From the different options available, I manipulated several photos plus some old negatives. I have no reservation to say that I am so impressed. I have been looking for so long until I finally found this app. The scanning is fast, easy and accurate. Ease of use and photo editing capabilities are excellent. I will definitely recommend Photomyne to whoever is looking for a professional and complete photo software application. In addition when I contacted their customer service to inquire about accessories and their occasional promotions I found their customer service so caring and helpful. They answered all questions with patience and in professional manner. What more could you ask for in an app like this. Really a great tool.Show less***** DM
Developer Response
Dear user, Thank you for taking the time to write this incredible review! We are so glad to hear you found the app useful, easy to use and functional for your scanning needs!Buyer Beware
Tried to sign up for the 7 day free trial for this app and immediately started running into problems. First, the app application came up and said it was only a three day free trial. Red flag, minor bait and switch. When I tried to access the app, after I gave my billing info, it told me to log in. Problem number 2. The app did not take me through a process to set up a log in. When I tried to get a login for my account it gave me the message account not found. Fortunately, I kept all my email replies and was able to “cancel” my subscription. No refund on the “processing fee” however. Problem number three. When I tried to get through to customer service my only option was conversing with an AI bot that could not understand what the problem was. When I tried to get thru to a human being, or some facsimile thereof, but a got a message that CSR is not available outside of 9AM to 6AM UTC. Transposed to American that means they are only available between 11:00AM and 2:00PM EST. In other words three hours a day, if you can even get through.
So, buyer bewareShow lessSan1427
Developer Response
We are sorry to hear that. As we mentioned in our private email responses the trial period in the app and through our website are different and clearly stated before purchasing the app. If you purchased the app through the App Store- we cannot issue a refund as per Apple policy. We do not have access to our users Apple accounts so we cannot help with the refund request. You have spoken to a human being in our email interaction, and we explained that we are not located in the USA which can explain the hours you were referring to. As mentioned, we are always available and ready to assist in our chat at suppport@photomyne.com.Absolutely wonderful APP!
I can’t say enough about how wonderful this app is! I’ve had a photo project that I started two years ago - to make a family photo book for my siblings. I stumbled upon Photomyne and I am absolutely in love with this app! I had been scanning old photos on my printer to my computer to print out and make these books. It was time consuming and I sort of gave up halfway through. After discovering this app I scanned them all in one day! I bought the clicker that goes with it as well as the stand to mount your phone. I could not believe how fast it went! Slide a photo over, click, and slide the next over. It was so exciting! The best part is that it clarifies the images so they are sharper and clearer than the original, especially if it’s an older black and white or fuzzy picture. I truly couldn’t believe it. It also gives the option to turn black and white into color! What could be better. If I could rate it 100 stars, I would! You will not be disappointed if you buy this app.Show lessBarbara Louise R
Developer Response
Hi Barbara! Thank you so much for taking the time to write this amazing review. We are so happy to hear you are enjoying our app and that it helped you through your scanning journey. We appreciate your kind words and are so glad you chose us :)Great app.
My 71-yr-old hands are a bit shaky, so I bought an adjustable phone holder for stability and clarity. Worked wonders. Since our internet speed is a little slow out here in rural Idaho, give your app time to work and don’t expect instant uploading. I do a batch of about 50 photos, then make sure my phone is plugged in while uploading, then go outside to enjoy country living. After uploads are complete, I sort the uploaded photos on my desktop and share the link with family members. Take the time to make a brief description of the photo. You may know what it is, but after you’re gone no one else may be around to fill in the blanks. I then make family videos out of downloaded images using Camtasia. As for this app, it really beats trying to scan photos on my printer scanner. Not having much luck scanning slides. Need a backlight of some kind. Still, I love all the features. I highly recommend this app.Show lessScottshirley
Developer Response
Thank you so much for taking the time to write this beautiful review, we are so glad to hear about our amazing users and your process of scanning. We are so happy to hear you chose our app and that it helped you in your scanning journey!Digitize old photos/improve images/ Share
I ’ve gone from film to digital photography. Our physical Family photo albums can get lost or destroyed. My favorite feature is that with Photomyne I can open an album and photograph a whole page. Photomyne automatically separates the photos and enhances them. Then, there’s a place for comments and, each face can be identified. This allows me to search in all the photos in my scanned collection for those of a particular individual. Since the photos are now digital, you can take them with you on your devices (mine is an iPhone). Where ever you are having to sit, like medical offices or land, sea, or air transportation, it’s easy to view and edit, share or delete photos. It’s not a free app but, in my opinion, well worth the price. I love it!⭐️⭐️⭐️⭐️⭐️Show lessmj2trip
Developer Response
Thank you for your kind words, we are glad to hear you are enjoying our app!Amazing technology!
I had thousands of printed photos to convert to digital. Originally, I purchased an automated scanner that fed printed photos into a high speed scanner. That worked great right up to the point that I got to my older photos which were glued to the album and impossible to remove or scan. Then I found this app which scanned an entire page of photos, automatically separated each image, knew which side was up, enhanced the photos, optionally colorized them, and put them right into Google Photos. Easy to download the images if you want to import them into Apple Photos, although that took several steps (but it was simple to do). This app made it possible to digitize entire albums in minutes! Amazing quality even when originals were faded yellow and copying them through the plastic album insert. You just have to position them so there was no glare from the overhead light. Absolutely amazing!Show lessRobert LaGrange Park
Developer Response
Dear User, we are happy to know that you like the app. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at support@photomyne.com. We would love to hear from you!Old photos look amazing!
I am the holder of our family photos, but holding the only copy, I wanted to make it more accessible to my family and myself. The auto crop feature works better than any other app I’ve tried using, auto removing the orange fade on photos from the 70’s and 80’s helps me see things I’ve never seen before! I’m tagging our pets, and I wish they auto captured them, as they are part of our family too, but I can manually do it. I only wish I could get it into google photos with details, like I can on my device. And I also wish I could only share certain albums with certain people. Because my family doesn’t need my husband’s family and Vice versa. But it’s totally worth the monthly fee, in my opinion!Show lesstreehugger0013
Developer Response
Thank you for your kind words, we are glad to hear you are enjoying our app! We will forward your request to our development team, thank you :)Much better photos than my print scanner creates
I have personally recommended this app to so many people working on genealogy. It is so easy to use, and the quality of the scans is much better than those I get from my printer/scanner.
I have found two challenges using the app. The first is not the fault of the app, it’s that taking photos in ambient light requires finding a place where you can hold your phone over the photos without casting a shadow on them while scanning.
Second, while I love that you can scan writing on the back of the photo and attach it to the image, I find it inconvenient to have to always leave the scanning part of the app, find the image in its album, and then scan the back of the image at the same time. I assume it is because the front and back scans are saved to different kinds of file types. I have learned to scan a number of images first, then go to the album and scan all the backs afterwards. You just have to be very careful to scan the back to the correct photo. It would be easier if I had the option to scan the back immediately after the front
If you work with scanning photos for family history I really recommend Photomyne!Show lessKookie Music
Developer Response
Thank you for reaching out to us and for your kind words! You have 2 options to scan the back of your photo: 1) When you go in to the camera screen and snap a scan-there will be an icon on the top of your screen (on the right of the microphone icon). 2) Once you have scanned a photo, you can scroll down and click on the description option-then you should see the option to scan back of photo. If there is a fold on the top right side of the scan, you know there is a scan of the back of it. Feel free to reach out to support@photomyne.com and we'll gladly assist you and answer any question you might have for us.Love this App, but…
I love how “accurate” this app is when sharpening my photos however, I wish it could sharpen a bit more than just the face of an individual; I’d like to see more of the photo clarified, as it looks kind of “obvious” when only the fave is clear, but the shoulders, etc. are still out of focus.
This goes for the Colorizing affect as well. The face gets beautifully transformed yet, the rest of the photo remains unchanged.
Other than these reasons I’ve mentioned, this app is wonderful! I won’t spend more money on “subscriptions,” unless these issues can be improved.
Thank you!Show lessLJPClark.62
Very easy to scan photos in bulk
It easily scans many photos concurrently from a single page in album. It restores /revives colors to faded colored photos. It can colorize b&w photos too, though several times it didn’t colorize to color I remember for clothes in photograph. It can improve on sharing - specially for sharing whole album- it still asks to select each photo instead of ‘select all ‘ option if we want to share whole album. At times, it scans and breaks/crops photos based on lines /angular forms of objects in photos . For eg if a door frame is in photo, it will split photo into 2, one with human figure and another on other side of door frame. Logic to crop a picture into 2 needs to be refined.Show lessRoli T
