Leave a Review TouchNote Custom Cards & Gifts
Critical bugs and deceptive design
Attempted to order a card and pay via Apple Pay - payment went through but then the card failed to upload. Money was taken from my account but there was no way to re-upload the card - I was just taken back to a draft state. I tried this again and experienced the same issue before realising I was actually being charged despite my order not processing. Have reached out for a refund but not heard back yet.
Also worth noting - I find this app very deceptive - full of dark pattern designs and upsells. I wonder how many people have been deceived into purchasing a subscription they don’t actually want? I understand the need to make money in a competitive category but this app makes it difficult to just simply order a single card with out accidentally paying for more than you need to.Show lessSjbri
Delivery time disappointing
When it takes longer than a week to receive a single card, it’s very disappointing. Upfront timing and in app tracking should be available. It really shouldn’t take longer than a day to print out a card that was already made. They shouldn’t take longer than a week for the person to get it from the time of printing, this is hugely disappointing.Show lessdaisy_lynx
boooo
price goes up every year and credits expire. i won't be subscribing againBonaassa