Spot On Period Tracker User Reviews

Spot On Period Tracker
Spot On Period Tracker
PLANNED PARENTHOOD DIRECT, INC.

Reviews Summary

Top reviews

Just doesnt work?

I don’t know what I’m doing wrong with this app, but I cannot get it to show me period predictions past one month. What I mean is, I reach the new cycle and input the days, but then it doesnt show the next month even after my period ends. I end up having to wipe my data and manually input my recent period again to get a prediction. It definitely does not seem to be working as intended. I used a very old version if the app for a long time before I was forced to update and it worked so much better! I liked seeing the calendar right on the first screen and the tracker was very accurate. This newer one has been all but useless. Edit after dev response: There is no easy way to mark a period as ended if you miss the day? I tend to not be thinking about my period app after the cycle has started. The old version I had to open once per month, and could go back and enter if I forgot to enter it, and this version requires me not only to check it twice, but if I forget to check, then it becomes useless unless I wipe my old info and reenter the recent month. Edit2: It won’t even let me put “period ended” on the day of now! And if you click the button on the wrong day, no way to edit it! A great app turned absolutely worthless!
Edit3: Deleted it, apple health does a better job tracking it than this app. Used to be a great, functional app, but I guess someone had to make their mark and redesign it into oblivion.
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Response from developer

So sorry we let you down. We understand the frustration after all the trouble you've had with period tracking. Thank you so much for your candid feedback.

Terrible experience

I used to use this app all the time, I had it since I was about 16 years old and I was really confused as to why it wouldn’t allow me to edit the emojis, I have been with this app and company for several years and have been a very supportive member. I’ve always donated money whenever I possibly could and I have helps contribute to the trial run of this app back whenever it first came out. It’s been amazing but considering all of the bugs that I have experienced recently I am getting quite tired of the runaround. The app is not working the way that it used to and I am not going to put up with it any longer. It used to let me edit the information and adjust it to my lifestyle. I didn’t just use it as a period tracking app, I used it to log my entire life and all the choices that I used to make but now that somebody else must be running it or whatever it’s not allowing me to do the things that it used to and it’s not allowing me to track my lifestyle in my life the way that it used to. So considering that y’all have done nothing to help this issue even though I’ve reached out more than once I am done with this app I don’t recommend it to anyone and refuse to use it from this point forward.
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Response from developer

Thanks for your honest feedback! We hope you'll understand Spot On is a work in progress, and our small team is always listening to user feedback and working on improvements, even if it's taking much longer than expected. We completely understand if Spot On isn't the right fit for you and hope you'll give us another chance as we improve the app more.

Just doesnt work?

I don’t know what I’m doing wrong with this app, but I cannot get it to show me period predictions past one month. What I mean is, I reach the new cycle and input the days, but then it doesnt show the next month even after my period ends. I end up having to wipe my data and manually input my recent period again to get a prediction. It definitely does not seem to be working as intended. I used a very old version if the app for a long time before I was forced to update and it worked so much better! I liked seeing the calendar right on the first screen and the tracker was very accurate. This newer one has been all but useless. Edit after dev response: There is no easy way to mark a period as ended if you miss the day? I tend to not be thinking about my period app after the cycle has started. The old version I had to open once per month, and could go back and enter if I forgot to enter it, and this version requires me not only to check it twice, but if I forget to check, then it becomes useless unless I wipe my old info and reenter the recent month. Edit2: It won’t even let me put “period ended” on the day of now! And if you click the button on the wrong day, no way to edit it! A great app turned absolutely worthless!
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Response from developer

Hey there! Thank you so much for your feedback. Currently, Spot On will show you your next predicted period, as long as you have "ended" your last period. To do so, go to the home tab and tap on the white arrow on the top left corner to find the last day of your last period, then tap "period ended." Now, you should see your next predicted period. If you have any additional questions, feel free to reach out to Spot On Support by scrolling down on the Profile tab.

New updates, all my data is gone ☹️

I don’t know what’s wrong with the app that made them giving us update. For me the app was perfectly fine until I updated the last version, and….I couldn’t open the app. When I uninstalled and reinstalled it again, it asked me to create an account or continue without account with consequences that all my data will gone if I uninstall or change my phone. Well, the thing is….I already have account, and I don’t have option to use my account because the app asks me to create a new account. I tried to put my account in the create new account and it always said that the account already exist. Of course it already exists because it’s my account! So my options are if I create new account, I could get my old data, and….if I choose to continue with No account, I also can’t see my old data. So what’s solution is this? You guys really screw up and give us with no option at all. I’m really upset with this update! 😡 I think I’ll go back to my old method by using my phone’s calendar. At least my data will always stay in the cloud and not gone than using this app! 😡
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Perfect but could use a few extra options

So it does let you have many options on body, mind, blood amount and such. But on the nine period days I wish it would add options such as

-super stressful day
-very relaxed day
-had protected sex
-had unprotected sex

Like the idea would be it’s not related to the period because factors like these can cause the period to come sooner or way later. For most young girls who experience sex for the first time or have a stressful week normal have their period a few days to a week late. And it would be cool to have the app given the function to do the math and explain these things.

For example:

it seem you had a whole week being stressed, tour body is going to function a little more different, try not to worry if your period starts a few days early or few days late. Keep the days updated and we will keep you updated.

Or

It looks like you had sex unprotected a few times. To be safe, make sure to take a plan b pill and to not miss your daily dose of pills if you are on it. For safe measures, try using protection if your goal is to not be pregnant.

Other than that the app is great, cheap, easy to use and has the variety of functions to choose from. Just hoping to get more of a medical input and some more info out to those who need it. The range could be 13+ but the girls starting out who need the extra hand could use the few extra pointers and facts to help them along the way.
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Used to love this app :(

The new update on this is terrible. It used to be so easy to input data and view it, now it’s cumbersome. Worst of all, it never used to count spotting as your actual period (it shouldn’t!) but now it does. As soon as you say “spotting” it says “period started.” That is very frustrating for those of us who spot a lot but want to keep track of it completely separate from our period. I only gave it two stars instead of one because I hold out hope that one of these updates will fix this crap :(. I don’t want to lose 2 years of data because the app did a 180 in the wrong direction!

Update: My app crashed the other day, and I had to delete it and re install. No big deal, the info was backed up to my account-or so I thought. Turns out in September of last year my app crashed and logged me out without me knowing it. It didn’t tell me I had been logging since then “anonymously” so a year’s worth of data is completely gone. Customer service was as helpful as they could be…but the app is so trashed now, they can only do so much. This app has so many bugs, crashes all the time, and every update seems to only make it worse. Seriously the only reason I put up with the inconveniences before this was because I had so much data saved. Since that’s gone, I’ll be moving on to a different app. Disappointing.
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Response from developer

Hey there, thank you so much for your feedback. We are so truly sorry for this unexpected data loss and for letting you down. We do hope you'll consider us again when we've made more improvements to Spot On!

Unable to sign into account.

This used to be my daily use app for tracking. I have PCOS so I needed something that’ll help me with reminders and documenting how I have been feeling especially when I needed that info for doctor appointments. After the update it was very difficult for me to figure out how to use, once I thought I got the hang out it I came to realize I wasn’t signed into the account I had been signed in to for years. I had to make a whole new account which resulted in me losing all my last information. Now with my new account it asks me everyday if I started a new pack then on my profile page it says I’m on week 172 day 4. I thought I’d be able to sign into my previous account so I signed out of the new one and now I don’t have an option to sign in only to sign up. This is very confusing and frustrating as i depended on this app. Hopefully I can figure this out because I honestly enjoy this app a lot more then others I came across.
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keeps trying to get me to start a new pill pack on placebo week

I’ve been using this app since 2016, before I even started birth control simply to track my period. Once I started birth control I’ve been using it to track my cycle and not so much keep me on top of taking my pill, but just to actually hold me accountable with my pill.
It’s been great and I loved this app, up until recently. I had the previous problem of not being able to sign into the app last year after an update and then now, even with having my pill info inputted and it clearly stating it’s a 28 day pill cycle with 21 active pills and 7 placebos, every month without fail it tries to get me to start my next pill pack the day I’m supposed to start taking placebos.
I now use the app to log my period and when I start my next pill pack, so while I’m taking my placebos and on my period, I log my period but every single time I open the app to log my period it tells me I’m unprotected and need to start my new pill pack ASAP. It’s a problem I’ve been having for a few months now and it’s driving me nuts.
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Notifications don’t work

I used to LOVE this app. I had been using it since 2017 to keep track of my birth control and periods. Before I started using this app, I had difficulty remembering when it was time to change my ring. The notification feature really helped with this.

However, recently the app has stopped sending me notifications. I don’t know why this is. I didn’t change anything in the app settings or in my phone’s notification settings. I have tried troubleshooting the problem in multiple ways: restarting my cell phone, disabling and reenabling notifications for the app, changing what time I am supposed to receive reminders. I’ve even tried deleting and reinstalling the app. Nothing has worked.

Before this issue, I loved this app. I had used it since 2017! I would have previously given it 5 stars. The overhaul made the app more awkward to use. However, it still functioned. Then in October, I stopped receiving notifications. The notification feature for periods and changing my ring is the reason I chose to use this app. For me, it’s now practically useless. In November I was late changing my ring, because the app failed to give me a notification. I’m grateful I’m on birth control for controlling painful periods, and not for pregnancy prevention. I would have been at risk for an accidental pregnancy. Please get notifications working again!!!!
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Response from developer

Hey there, thank you so much for sharing your feedback and for letting us know about the issues you've encountered. We're truly sorry to hear we've let you down and we can understand your frustration and how vital it is for our users to have notifications. It sounds like you're experiencing a bug which is what's causing your notifications to not fire up. Our support team would be more than happy to help you troubleshoot this and see if we can help. Please do not hesitate to reach out to us within the app and we'd be more than happy to help you with this.

The ONLY app I keep up with

No hyperbole: THE BEST PERIOD APP. This is the only app I will actually open and keep up with. It interferes the least with my life and day with just enough. It captures all of the data I want with basic clicks of emojis. I’m so much more likely to just press emojis. I don’t know why. I don’t know how they thought of this. It sounds silly but after years and years, it’s the only thing that I’ve kept up with. It’s simple and somehow has told me more about my cycle than anything else. The data it gives me is so amazingly accurate?! It’s seriously so good. I can add emojis and things for my own stuff and track things to see if it’s my hormones acting up or emotions to address on my own in therapy so it’s also become my mood tracker. My friend used it to remind herself to replace her IUD. I don’t need birth control, but the features for someone who does look really cool. I freaking love this thing. I’ve used it for a couple years and LOVE IT.
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