“Start a new pack” setting is messed up
I like this app, particularly bc I can track my pill pack and missed pills, but there’s one big issue. Once you choose a pack start say, you can’t change it if you got it wrong. I don’t understand who thought that was a good idea, but I don’t see what the purpose of that is. Also, I stopped taking my pills for about two weeks and my app kept reminding me to start a new pack. I eventually did and then entered the date. For some reason, even though the app was sending my pill reminder, it would also send the notification asking “have you started a new pack?” I got tired of it asking me, bc I clearly had, so I hit yes, then it added a new pill pack start day ON THAT DAY— even though I’d started the pack over a week before and had already indicated that. I don’t understand this feature and why you aren’t able to change it, but I hope developers see this and fix it. It’s frustrating that I had to delete the app and lose all of my other data to make it right.
Show less
I would pay you to change it back!
Every time you guys respond to your users awful reviews all you say is “oh we’re so sorry we are trying to improve the app for you etc.”
but the thing is that we have been telling you guys for MONTHS AND MONTHS AND MONTHS that it’s broken, our data has been deleted numerous times, and that we absolutely HATE the updated design. If you actually care at all what we think then you need to go back to the original design and stop trying to add all these bells and whistles that keep messing everything up. Now, I know you can’t just revert back to the original, it doesn’t work that way. But your team needs to sit down and take you time to redesign the app as what the original looked like, remove the stupid unnecessary stuff and re-release the “new version” of the original. If you guys posted a fund for people to donate to, I would literally donate thousands of dollars for you to fix this garbage. We are that serious. You had something great, you ruined it and you continue to ignore the users all saying the same thing. Take responsibility for what you’ve done.
but the thing is that we have been telling you guys for MONTHS AND MONTHS AND MONTHS that it’s broken, our data has been deleted numerous times, and that we absolutely HATE the updated design. If you actually care at all what we think then you need to go back to the original design and stop trying to add all these bells and whistles that keep messing everything up. Now, I know you can’t just revert back to the original, it doesn’t work that way. But your team needs to sit down and take you time to redesign the app as what the original looked like, remove the stupid unnecessary stuff and re-release the “new version” of the original. If you guys posted a fund for people to donate to, I would literally donate thousands of dollars for you to fix this garbage. We are that serious. You had something great, you ruined it and you continue to ignore the users all saying the same thing. Take responsibility for what you’ve done.
Show less
Used to love it
Tbh this was the first app I ever downloaded to track my period and I loved it. It was easy to use and it looked nice and the reminders are nice since I’m pretty forgetful but the update totally ruined it. When it first updated it completely logged me out and it wouldn’t let me back in and then when randomly let me back after while so I thought it was that minor issue. But now it takes soooo long to load that most of the time I didn’t even bother waiting or opening it. Because of that I stopped using it for a couple months and also partly because it straight up stopped giving me reminders. I just got a new phone and redownloaded it to see if it was finally fixed and it actually told me that it’s gonna get my data from my old phone so I had hope that it was but then it still took forever to load into the app. When it did finally load it didn’t even log into my account and it’s still not letting me. The only options it gives is “create an account” or “continue without account”. I’m probably just gonna delete it which is a shame because i really loved this app.
Show less
Could use a few tweaks
I prefer this app over any of the other period tracker apps that I’ve tried for a variety of reasons — the availability of Planned Parenthood’s resources and the fact that it uses gender-neutral language throughout being central among them. But there are a few features that the app is sorely missing, and I agree with the other reviews that the old look was nicer and much easier to use.
I missed tracking a month right after the update happened because a bug made it impossible to log any information; the bug has been fixed, but for months afterward the app failed to accurately predict my period and there was no way to fix the problem except for manually adding in the missed period using guesswork; I opted to delete and reinstall the app without migrating my old data over instead to start from scratch. I also wish that there was an option to change the time that the app rolls over from one day to the next. I work evenings and am naturally a night owl, so I usually don’t settle in to record the day’s information until after midnight, when the date has already changed. It’s a mild inconvenience, but it can confuse the app into thinking that my period has already ended and makes using the app just a little bit more frustrating. I’ve used other apps that have the option to adjust the time that the date rolls over to fit your schedule and would like it if that was implemented here.
I missed tracking a month right after the update happened because a bug made it impossible to log any information; the bug has been fixed, but for months afterward the app failed to accurately predict my period and there was no way to fix the problem except for manually adding in the missed period using guesswork; I opted to delete and reinstall the app without migrating my old data over instead to start from scratch. I also wish that there was an option to change the time that the app rolls over from one day to the next. I work evenings and am naturally a night owl, so I usually don’t settle in to record the day’s information until after midnight, when the date has already changed. It’s a mild inconvenience, but it can confuse the app into thinking that my period has already ended and makes using the app just a little bit more frustrating. I’ve used other apps that have the option to adjust the time that the date rolls over to fit your schedule and would like it if that was implemented here.
Show less
Response from developer
Thank you so much for your thoughtful review, we appreciate it and your support. We're so sorry you lost a month of data, that was never our intention in creating more secure accounts for users and is terrible to hear. You have offered some great points, especially about rolling over the date to fit your schedule, that we will keep in mind as we prioritize new features and fixes in Spot On's future. Thanks again and take care!
Nowhere to Sign in.
I’ve been using this app since 2017 and when it was recently updated all of my data disappeared without me even doing anything. I have tried a countless amount of times now since the update to find where the login option is and I’ve come to the conclusion that they either forgot to add a login section because I’ve looked everywhere or it’s on purpose which would be ridiculous if that’s the case. I’ve even tried creating a new account and it won’t allow me to because I’ve already used my one and only email for the account I lost in the update. I’ve also emailed them asking for advice and heard absolutely nothing back. I love this app, I wouldn’t have used it for almost four years if I didn’t. The update is definitely different but I do like it. I just wish I had all of my data back and a way to log into my account. I see they’ve posted that they’re working on fixing it, but that was a month ago and still no update.
Show less
Good, but not for Nuvaring
I used to love this app, I especially like that you can access the planned parenthood app from it and they have all the FAQS for birth control and periods, etc. I also like being able to track my period symptoms.
I’ve been using Spoton to track my period for probably more than a year until now...
I switched to using the ring as birth control and the information that Planned Parenthood gives is soo wrong!! Please follow the medication’s instructions rather than this app because it is completely misleading.
On the ring, you have it inserted for 21 days, and then you remove it for 7 days as a break, when you may also get your period. On the 7 day break you ARE protected!! The app would tell me that I needed to immediately insert a new ring after removing the old one or I would be unprotected, and continued to send me reminders about it.
While inserting a new one or keeping the old one in for 4 weeks is an option, spoton does not leave room for you to decide and also tells you that you are unprotected from pregnancy, which is false. I have also been on the pill and used this app to track it, so it really confused me when this happened.
I was very disappointed in this feature, and although I like the overall app, I would not recommend it for Nuvaring users. Hopefully there is not more misleading information about other forms of birth control on the app or the website.
I’ve been using Spoton to track my period for probably more than a year until now...
I switched to using the ring as birth control and the information that Planned Parenthood gives is soo wrong!! Please follow the medication’s instructions rather than this app because it is completely misleading.
On the ring, you have it inserted for 21 days, and then you remove it for 7 days as a break, when you may also get your period. On the 7 day break you ARE protected!! The app would tell me that I needed to immediately insert a new ring after removing the old one or I would be unprotected, and continued to send me reminders about it.
While inserting a new one or keeping the old one in for 4 weeks is an option, spoton does not leave room for you to decide and also tells you that you are unprotected from pregnancy, which is false. I have also been on the pill and used this app to track it, so it really confused me when this happened.
I was very disappointed in this feature, and although I like the overall app, I would not recommend it for Nuvaring users. Hopefully there is not more misleading information about other forms of birth control on the app or the website.
Show less
Updating my review...disappointed....
I've been trying to find a good period tracker for ages...I used Glow for a bit but I hated the strictly heteronormative community that it continuously tried to force me into. Aesthetically I didn't mind it but the dinosaurs on Spot On totally won me over.
(Edit February 5th, 2020) I’ve been using this app for several years and never had any problems with it. However with the newest redesign I’m unable to remove the “fertile days” from my calendar, which makes me extremely uncomfortable. I’m not sexually active and even when I am, I’m not looking to get pregnant. Having to see these fertile day reminders without having the choice to remove them is highly disappointing. I can see why some people find it useful to know but for me, it’s dysphoric and keeps me from logging into the app. I may have to find a new tracker if this feature isn’t made optional.
(May 26th) Haven’t been able to open the app since Feb 5th, though if it’s possible to open then perhaps I’m simply not patient enough to repeatedly try to keep my phone from going back to sleep before I can log in. I’m sad to see Spot On leave my routine.
(Edit February 5th, 2020) I’ve been using this app for several years and never had any problems with it. However with the newest redesign I’m unable to remove the “fertile days” from my calendar, which makes me extremely uncomfortable. I’m not sexually active and even when I am, I’m not looking to get pregnant. Having to see these fertile day reminders without having the choice to remove them is highly disappointing. I can see why some people find it useful to know but for me, it’s dysphoric and keeps me from logging into the app. I may have to find a new tracker if this feature isn’t made optional.
(May 26th) Haven’t been able to open the app since Feb 5th, though if it’s possible to open then perhaps I’m simply not patient enough to repeatedly try to keep my phone from going back to sleep before I can log in. I’m sad to see Spot On leave my routine.
Show less
App is making mistakes now
This is now my second review & I’m never compelled to write reviews but the developers NEED to do something. I use this to track my period & birth control. This new update is absolute garbage. It’s hard to navigate. It assumes it knows what symptoms you have. It’s just so inconvenient but I don’t know any other app that is as good as this USED to be otherwise I would’ve switched apps when this update came out.
Today I logged in as usual & it told me I was supposed to start my placebo pill two days ago??? I have a separate alarm on my phone that tells me when to take my pill & I haven’t missed one & I’m on time everyday, I dont rely on the app to let me know— it’s more of reassurance. I know I don’t start my placebos for another 2 days so why is it telling me this is my placebo week? I panicked & pulled out my pack & I was still on the correct day to take my active pill. After filling out my info as if new, it’s not correct. But it cause so much anxiety in me & I’m going to start looking for a new app.
I was such a big fan of the previous version. I’m just so disappointed & I feel like I cannot trust this app anymore.
Today I logged in as usual & it told me I was supposed to start my placebo pill two days ago??? I have a separate alarm on my phone that tells me when to take my pill & I haven’t missed one & I’m on time everyday, I dont rely on the app to let me know— it’s more of reassurance. I know I don’t start my placebos for another 2 days so why is it telling me this is my placebo week? I panicked & pulled out my pack & I was still on the correct day to take my active pill. After filling out my info as if new, it’s not correct. But it cause so much anxiety in me & I’m going to start looking for a new app.
I was such a big fan of the previous version. I’m just so disappointed & I feel like I cannot trust this app anymore.
Show less
WAS a great app
Update: I loved this app until the recent update, now it won’t open and I cannot access my stored information. If I delete the app to try to download again, I will lose all of my current information; what is the point in continuing to have an app on my phone that will not open?! I’m not pleased. If I had paid for this app, I would be demanding a refund; immediately. I have given it over a week since the update, to right itself; I still cannot open it or access my stored information. I’m dropping my rating from 4 stars to 1; only because I cannot take away all of the stars.
Previous review: The only thing I have seen so far that I would love to add, is a notebook page that allows you to make some daily notes for those who would like to. Being able to make a personal note including information like how long the cramps were so bad I can’t walk, or how bad my headache that day was; would be really beneficial, to track my symptom cycles fully.
I noticed that the section where you can add in your current birth control methods, doesn't have an option for a tubal ligation which I had done but I still need to track my cycles; mostly for symptoms, but knowing exactly when to expect my period/ovulation is still important.
Thank you so much for the app, it really helps!!
Previous review: The only thing I have seen so far that I would love to add, is a notebook page that allows you to make some daily notes for those who would like to. Being able to make a personal note including information like how long the cramps were so bad I can’t walk, or how bad my headache that day was; would be really beneficial, to track my symptom cycles fully.
I noticed that the section where you can add in your current birth control methods, doesn't have an option for a tubal ligation which I had done but I still need to track my cycles; mostly for symptoms, but knowing exactly when to expect my period/ovulation is still important.
Thank you so much for the app, it really helps!!
Show less
Response from developer
Thanks for your candid feedback! If you're still having trouble opening the app (this has since been resolved), feel free to email our support team and we're happy to help correct this :) We completely understand if our free app isn't the right fit for you right now and hope you'll give us another chance as we improve the app more.
Used to love it... not so much now.
Okay, so I used this app when I was a freshman in high school, but I was bad about keeping track and ended up deleting it. Now, looking back, that was stupid and would’ve helped me SO much.
Now, I’m a senior, and... I don’t know what happened to the app. Like it looks entirely different. Plus, it won’t let me change like ANYTHING, especially reminder time? I don’t even get the reminders and I’ve checked both to see if they were all on in the app as well as in my settings on my phone. I also don’t like that when it has the list of things as a “quick” option, it glitches or something and makes everything move all over and it’s frustrating.
Also, the home screen has these two oval-ish circles at the top but no labels? And it said the one on the left when I clicked it that it was about inserting a ring when I take pills. The other didn’t even do anything.
I used to really love the positive messages and everything on this app. It made me feel good. But I don’t see those, either. Also, going from day to day, it doesn’t even show the date or anything unless I literally go to the calendar and do it which is a bit annoying if I forgot to put stuff in the day before.
Again, I used to love this app. I just wish it wasn’t like this now, and that you’d go back to how it was way back when everyone loved it. I’m sorry if this comes off harshly, I just really think you should change things for not just me but everyone else using it.
Now, I’m a senior, and... I don’t know what happened to the app. Like it looks entirely different. Plus, it won’t let me change like ANYTHING, especially reminder time? I don’t even get the reminders and I’ve checked both to see if they were all on in the app as well as in my settings on my phone. I also don’t like that when it has the list of things as a “quick” option, it glitches or something and makes everything move all over and it’s frustrating.
Also, the home screen has these two oval-ish circles at the top but no labels? And it said the one on the left when I clicked it that it was about inserting a ring when I take pills. The other didn’t even do anything.
I used to really love the positive messages and everything on this app. It made me feel good. But I don’t see those, either. Also, going from day to day, it doesn’t even show the date or anything unless I literally go to the calendar and do it which is a bit annoying if I forgot to put stuff in the day before.
Again, I used to love this app. I just wish it wasn’t like this now, and that you’d go back to how it was way back when everyone loved it. I’m sorry if this comes off harshly, I just really think you should change things for not just me but everyone else using it.
Show less
