Missiles
Response from developer
Dear player, we are deeply sorry for the inconvenience caused to you. Regarding the problem that cannot be translated, please try to switch 4G and wifi, clear the cache and log in to the game again to view. There are many ways to play strategies and activities in the game. The development of strategy games has certain advantages for paying players, but the game also has ways of playing for civilian players, who can experience all the content without paying. It is recommended that you stay calm and experience the game according to your own situation. Regarding the abnormality in the use of acceleration, in order to better help you, please click "Bulletin Board - Help - Contact Customer Service" next to the base in the game to contact us and provide relevant abnormal screenshots or videos, or you can also email us Contact us (support@im30.net) Thank you for your support and understanding, and wish you a happy game!
No help
Missiles
On my new iPad, it doesn’t use the translator for team messages
. Currently I cannot translate other people’s messages for some unknown reason.
The only way to get forward in this game unfortunately is to spend money, and sometimes they are reasonable expenses other times, the outrageous expenses and it’s in US dollars.
It has a glitch with speed ups on buildings and training. This glitch allows you to do the speedups and one and four times doesn’t recognise the speed ups and takes away the speedups of used and asked you to do it all again. I’ve notified them more than once on this glitch but they do nothing about it. It’s been going on for more than six months.
You’ll get repetitive strain injury, using your speedups, particularly the lower speed of times
Response from developer
Dear player, we are deeply sorry for the inconvenience caused to you. Regarding the problem that cannot be translated, please try to switch 4G and wifi, clear the cache and log in to the game again to view. There are many ways to play strategies and activities in the game. The development of strategy games has certain advantages for paying players, but the game also has ways of playing for civilian players, who can experience all the content without paying. It is recommended that you stay calm and experience the game according to your own situation. Regarding the abnormality in the use of acceleration, in order to better help you, please click "Bulletin Board - Help - Contact Customer Service" next to the base in the game to contact us and provide relevant abnormal screenshots or videos, or you can also email us Contact us (support@im30.net) Thank you for your support and understanding, and wish you a happy game!
Do not buy extras.
I had sent 3 times to customer support about this and had not received either of the remains of my package or a contact back!
As for gam play. Good luck , I’ll
As you are one of the developers or spend thousands of dollars to grow your base , you will continue to get attacked and all the base and soldier growth will continually be wiped out.
Becomes not so fun after a while.
Not happy
Response from developer
Dear Commander, I'm sorry for the inconvenience. We have received your question: Diamonds not received after purchase. Since your account information cannot be obtained, please contact us in the game-[Settings]-[Help Center]-[Contact Customer Service] or contact us via email: support@im30.net , we will try our best to help you~ Please don't worry, Wish you good day.
Last empire war z - horrible game
Response from developer
Hi Dear Commander, sorry for the inconvenience. There is no need to purchase, you can participate in more events to get various resources and equipment to improve your power. We will keep work hard to optimize our game and make you happy. If you have any suggestions about the game, please feel free to contact us in [Settings]-[Help Center]-[Contact Customer Service] or contact us via email: support@im30.net. Wish you good day.
Loftylong
To the whiners
Response from developer
Dear player: Hello, I am very sorry to reply to your message so late. We are a global strategy game with rich and interesting activities in the game, we hope you will continue to experience our game. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the base, click customer service help), or contact us by email (support@im30.net), provide a detailed description of the problem, and related screenshots. We will read it carefully and help you as soon as possible. Happy gaming.
Don’t give them any money
No help no response that even makes any sense as they do not read what you write. Quick to take your money but will not rectify issue.
Give this game a miss.
Response from developer
Dear player, hello! We are very sorry for the bad experience you have had. There is no refund function in the game. If you have any questions about the ranking during the game, you can take screenshots of the activity ranking in the game and click to contact customer service in the game to provide screenshots. Customer service will verify for you as soon as possible. If customer service is unable to contact you in a timely manner, we would like to express our sincerest apologies on behalf of our customer service personnel. You can try contacting the customer service interface, filling out the relevant forms, and entering the transfer to manual service. At the same time, we will continuously optimize our customer service system to provide you with better services. There are often many activities in games, and game props can be obtained through game activities, not just for payment. This can allow you to gradually develop without spending money. If there are any shortcomings in our game, we will continue to improve it. We hope you continue to try our game. There are abundant rewards waiting for you to participate in the game. If you have any questions or suggestions, please contact us directly in the game (click on the base next to the billboard, click on customer service assistance), or via email（ support@im30.net ）Contact us to provide a detailed description of the problem and relevant screenshots. We will carefully read and assist you as soon as possible. Enjoy the game.
New year ?
Response from developer
Dear player: Hello! Sorry to bring you a bad gaming experience! If during the game, the game is abnormal after the update, please try to clear the game cache data and then log in to the game again, or uninstall the game and then reinstall it. If you still cannot enter the game normally or there is an abnormality in the account, you can contact our game customer service (game interface-bulletin board-customer service-Help) to fill in the relevant question form, and provide a screenshot of the abnormal game, or you prefer to email (support@im30.net) to communicate with us. We will read it carefully and reply you as soon as possible! If you have better suggestions about the game or other doubts, you can also contact us through the above methods. We will continue to optimize the game and strive to bring you a better gaming experience. We also hope that you can continue to support us, Thank you very much!
Many idiots playing
Response from developer
Dear player: Hello, If our game performance is not good enough to make you feel that the game experience is not good, we would like to apologize to you. If you have any suggestions and want to tell us, or you need our help in the game, you can contact our customer service staff (click on the avatar in the upper left corner - click on settings - select contact us), or contact me by email [support@im30 .net], we will serve you. Our team is committed to making the game better, hoping to provide players with a better gaming experience and let everyone have fun. I hope you will continue to support us too, thank you for playing our games, and finally, have a great day.
