App usage
It easy to get your money back when you don’t pay attention to how your paying for stuff that is covered
I hate this App!
It rarely works! It won’t save login information and you can forget about FaceID working consistently too. My password from just over a month ago will not work nor will my FaceID. I have had this problem NUMEROUS times over the few years that I’ve had the app. It’s too hard to log into to see your HSA balance. I greatly prefer Castlight which always works with FaceID.
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Easy to use!
No complaints here. All the same functionality you would have available on your browser.
First time using the portal
I called the number on the back of my debit card. I was told to reimburse myself & upload the receipt from my exam. It actually was easier than I expected it to be. Michele L.
Easy to use
This has to be one of the easiest apps that you can use for all your medical transactions
Quick/Easy
The PNC Benefits app makes reconciliation and payment of medical expenses quick and easy. The app guides you through each step.
So simple!
I just submitted a receipt for my daughter’s daycare payment with zero issues and so fast it was amazing. Very thankful this app is here to help me take care of these submissions in the future.
The app is fine…the FLEX spending service is terrible!
PNC Benefits plus is TERRIBLE. The deny things my previous flex spending provider would approve. I have trouble using the debit card at certain retailers such as Costco pharmacy, etc. the will basically cut off your access you YOUR money if you don’t submit a receipt (which I didn’t have to do for my previous provider). With my prior FLEX spending provider, they would either cover or not at the register. With them it’s a toss up. I would love to go back to my former flex provider but my company (I’m assuming this is cheaper somehow) has chosen them. I’m considering forgoing Flex spending if this company stays which is terrible. Shame on you PNC!
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HSA app review.
This HSA app works very well. I can always accomplish what I need to do with my HSA on the go. I like that I don’t need to login with my employer laptop to access my account.
Like pulling teeth to use this account
My problem is not so much with the app but the plan itself. I’ve probably had 4 or 5 other HSA plans at other employers and never an issue getting reimbursed or using it for payment on medical services. With PNC no level of documentation is sufficient to prove what you used it for is good enough. Expect to need 3 or 4 variations of receipts from your physician visit for them to consider allowing you to use *YOUR OWN MONEY TO PAY YOUR DOCTOR!*
I can’t wait for the year to be over so I can opt out of this account.
I can’t wait for the year to be over so I can opt out of this account.
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