Leave a Review Clipp
Great Choices and Exceptional Customer Service
There are plenty of choices that allow us to try new restaurants. Extra discounts are offered frequently. Also, when there is a problem with a coupon, customer service is quick to rectify.Suchael
Bad customer service
I have some vouchers I purchased before covid. My family has high risk factors so eating in a restaurant just can’t happen at this time. I am unable to use my vouchers for take out since they did not have a take out option when purchased and cannot get a refund. In such unseen and unprecedented times we all need to do things a little differently and there wasn’t even consideration to try to find a solution. Going to give away my certificates and delete this app when they are used. Anyone considering purchasing vouchers beware, we know covid will be around a while longer, probably best to wait until it’s over.Show lessclspanda
Deals
Local Flavor is amazing! We eat out a lot and with Local Deals we are able to do it. The saving we get on a weekly basis allows us to have date nights at least 3 nights per week. If we did not have the Local Deals we would go out once. Some of the restaurants that are on the app sells really good food. It’s such a great deal that I won’t look at no other apps. I am spoil and have a hard time buying anything at wholesale prices.Show lessgaloresavings
Disappointed
I was absolutely amazed how good this app was going to be so I purchased two separate coupons for a specific amount. I’m not happy with the way that the waiter handled my experience. Being my first time using I asked him if they honor the coupon he said yes. I placed my order and I pay for my food WITHOUT BEING EXPLAINED THAT MY MEAL COST WAS NOT THE FULL AMOUNT OF PRICE OF MEAL SO I LOST OUT OF MY MAIN REASONS FOR PURCHASING THE COUPON. I paid $10 for $20 worth of food and I gave him my phone and he accepted the coupon and I asked him about ordering another sandwich since I had enough money left over and he said no he closed the coupon! I said how about the rest of the money I should have spent he said oh well! I replied there GOES your tip. NOW I KNOW THAT I MUST ORDER THE FULL AMOUNT OF COUPON LEST YOU GET RIPPED OFF. I paid more for this coupon than the meal was! You made out good on that one! I on other hand learned that the hard way. I will still use other coupon but wish I could have ordered another sandwich since I realized it and he could have helped me understand how it worked!Show lessVal Oh
Love saving 50% +
I use that app to view and purchase my vouchers. I have had trouble printing from my phone so I do that from computer. I would rather not hand my phone over. Never had a problem with getting a refund for businesses that choose not to honor or have closed. I use the “chat” option online. Only once was there no response to my request to chat for the amount of time I had available. My only wish is more businesses used this to bring business in. Some are very pleasant and continue to offer deals on Local Flavor and others only do it once and complain each time I use the voucher saying there is no money in it for them. Oh well, I am not a patron of those business any more.Show lessGiratinaGroudon
Horrible customer service.. lost money and received nothing
If you like couponing and saving money just like I do, this is NOT the app for you. I have been using Local Flavor for a while and loved it. They do have many great deals to offer. Unfortunately, when a small problem arises they fail to solve it. I bought two certificates for the same restaurant. When I went to redeem the one certificate, it said “already redeemed.” I had just bought this certificate so there was no possible way. The waitress and I then opened up the other certificate and the same thing happened. The page glitched and then said “already redeemed.” The restaurant told me that there was nothing they could do but contact the company I purchased them from. I contacted Local Flavor and they told me that I “definitely redeemed them and that I needed to take it up with the merchant.” They have continuously denied the fact that it is an error on their part and will not refund or give me my certificates back. So now I am down two brand new unused certificates and the money I paid for them.
If you don’t want the same thing to happen to you, stay away from this company. It is very disappointing and unfortunate that their customer service team would not work with me and make things right.Show lesscassied62296
Great deals, however...
I’m rating 5 stars, simply because it’s pretty freakin awesome getting 50% off (in most cases)
However.. there are numerous occurrences a deal I’m interested in is sold out. In this case I request to be notified when it’s available, and this has yet to happen.
Please clarify how these notifications occur, because it very ambiguous.Show lessSumtime78
Beware!
Beware that many businesses don’t honor these (Example-Il Forno in Deerfield, Illinois). My husband purchased one through local flavor and they kept saying it had been used (which it had not). Lao also flavor checked and it looked like it was “used” the evening and exact time we attempted to use it.
We kept our receipt showing we weren’t given our discount and that we paid the full amount, but we had no recourse. That was the last time we purchased anything through Local Flavor. It’s unfortunate, because we both have the app and have used it many times, but now that I know we have no recourse for being compensated when a vendor is dishonest we definitely won’t be using it again. Basically, if you’re willing to roll the dice to throw money away this can be a good deal. I’m not willing to that.Show lessooosndbrbrbdnnd
Easy to use just not widely available choices
Tried to use while on a driving vacation that took us from Fl to Wi, SD,CO,TN,GA. Not available in all areas but in the areas where it was available, I found great deals at places we really enjoyed. The app was easy to use and we had no problems at all. I rated 4/5 just for lack of availability in various cities.Show lessAngieD69
Several bad experiences
Drove out of my way to use a discount only to find out that the restaurant no longer took local flavor. Got the run around from both local flavor and the restaurant.
Bought 2 deals with Which Wich and someone redeemed them (not me). I’m pretty sure this was the merchants fault redeeming coupons that were not turned in but local flavor was no help.
I will keep my money and pay full price instead of losing money through these supposed deals.Show lessPenny1970
