Leave a Review Clipp
Offers at least for dining have slipped.
I used to purchase many restaurant deals from local flavor and they were from many restaurants that were or became some of our favorites. Nice, quality places. Recently —last year and a half or 2 years—seem to be almost exclusively places you grab a bite on a weeknight. Where is general do carry out. Since most of the offers don’t include carry out you really don’t save that much. Also the seals seem to run out faster as well. Wish they could back to what they were offering two or three years ago. I now use more coupons than deals from here.Show lessKjw110
Closed Businesses
In general, the app works well. My issue with the app is the confusing way that my certificates are loaded in my wallet. On Groupon and Living Social they are listed by the purchase date with the option to have them displayed by the expiration date. I’m always using their apps by showing the expiration date in chronological order. That way, I can make sure that I use a voucher before it expires. On the other hand, I can’t make any sense of the way that Local Flavor does theirs.
My complaint about the company is that they don’t notify the customers about a closed business or discontinued deal. I just drove over an hour one way to meet a friend and use a certificate in her area, only to find the restaurant out of business. The business next door said that it had been closed for over a month. Guess what? Local Flavor is still selling certificates for that closed restaurant.
Customer service has always been great whenever I have been lucky enough to get a person to answer the phone. Voicemail and email have never been responded to.
I’m going to be calling every restaurant before I leave the house to make sure that they’re open and still accepting Local Flavor certificates. I suggest that you do the same.
One last thing, if you don’t want the server to take your phone, print out the certificate and give it to the server.Show lessdead from trying
Issues
App continually shows deals or coupons that “are no longer available” once you click them or try to purchase. We may be making a decision on where to go or eat based on seeing the coupon or deal availability only later to find out it’s not actually there. Also, many coupons have 2018 expiration dates and are still displayed and available to “clip”. Unsure whether these would be accepted at a place of business. Frustrating app lately. And worst of all, I can’t find anyway to contact them through the app despite there being a “contact us” page. It just takes you to FAQ’s and articles...You can’t have a business without customer service.Show lessScizzae
App doesn’t allow way to communicate when vendors go out of business, instead they keep your money!
I was going to use my food certificate that I purchased via local flavor app and saw that the business was closed for business. It was well within my expiration date so I let them know I wanted a refund or credit to purchase another certificate. Local Flavor did not give me a refund or credit, just silence... no response. App is not useful to contact Local Flavor, in fact no phone biker that I saw and no response back via email. Thanks for nothing Local Flavor and Groupon (I believe they are part of the same company) very bad customer service, some would say robbery.Show lessPICHEN2
Refunds need to be given for restaurant closings
I am glad to know that one customer did receive a refund when she found LocalFlavor about the closing of a restaurant where she had purchased the coupon. However, I don’t know that number to call. I was very dissatisfied and not being able to get a refund in the past. I emailed about wanting a refund at least twice and never received a reply. The lack of customer service has caused me to buy more restaurant coupons from Groupon rather than from Local Flavor.
I don’t like for the restaurant owners take my phone away from the table when they except the Local Flavor coupon. Otherwise, I have use Local Flavor coupons for many years and have saved a significant amount of money.Show lessKarla Kaye Boy
Notifications
I like the app and have used it several times. However, I have several favorites marked to send me a notification as soon as an offer becomes available. I have never received any notification and quite often the deal I want is already sold out when I find out about it.happy1saver
Never use this app
I have used twice in last one month. I have observed that every time, you will show the certificate, the waiter will take your phone from you...in today’s world someone will ask my phone, that to unlock ..I am very much uncomfortable ...also today one of the restaurant waiter wrongly pressed the redeem certificate button after taking away my phone and then he came back and asking sir did you use this certificate earlier ...I was so furious...and I cannot revert back ...then the manager came and said they will consider it .so in other way this is one of the worst app ever ...never use it ..or take a print out (old fashioned) ...Show lesschinkusabat
