This is a great product!
I used to have virtually clear skin until I turned 19. I started to get severe cystic acne (which is one of the most painful forms of acne and is very hard to treat.) Because I had never really had severe skin issues before, I used almost every treatment and product I could find. Nothing worked for almost 2 years until I found this treatment! I’ve only been using it for about 7 days and I’m already seeing significant improvement. The overall redness of my face has gone down and my breakouts are less frequent and aggressive. I’m hopeful that if I keep up with this treatment I’ll have clear skin again! 10/10 would recommend this product to anyone struggling with acne of any kind.
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Products didn’t work for me, unable to get refund
After more than 3 months of hoping the MDacne products would work, I eventually gave up trying because acne products should NOT have to take this long for results to appear, especially when I have followed the routine and this company’s claims that you will see results in 3-12 weeks. After failed attempts by MDacne trying to “resolve” my problem (they said they would send me a more “potent” cream... which turned out to be the exact one I already had), I attempted to try to get a refund (because why should I have to pay for products that failed their job?) but unfortunately, they have a “no money back policy”. While MDacne products may work for you, I have had an overall bad experience with this subscription, and highly recommend Curology (another acne subscription service online) instead, which cleared my acne up after just A WEEK of using their products. I hope that in the future, MDacne will start honoring a refund policy for customers, until then, I strongly suggest trying Curology first. Wishing everyone a lovely day and clear skin!
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Response from developer
We're sorry to hear you did not have fantastic results with your treatment! As part of the MDance plan, we provide ongoing dermatologist chat support and free, fine-tuning of product ingredients to ensure you get the best (maintanable) results possible. Had you decided to use these features, a dermatologst on our team would have been happy to consult with you further to ensure you get the best results possible. This sometimes means fine-tuning your products and/or adjusting the way your treament is used. While some products may produce more immediate results (such as with topical antibiotics), unfortuantely these can be a short-term fix and ultimatelymake the condition worse overtime due to bacterial resistance (yikes! Not what we want). Our goal is to help you acheive and maintain clear skin long-term, which can sometimes take a bit longer.
Worth it
The products really do help your skin. Everything takes time, but you just feel so much better and cleaner and your skin feels healthy and smooth when you use the products. The app is so simple and easy to use and the doctors behind it are a chat away! They also check up on you every few weeks just to make sure you still like everything that is happening! There are tips and articles that help to answer questions and give you advice about what to eat and how to help you just do better to take care of your skin.
I saw this on Instagram and thought “only $9 (they had a special for the first months supply).. I can cancel if I don’t like it, but it’s worth a shot” it has been worth every single cent!
I saw this on Instagram and thought “only $9 (they had a special for the first months supply).. I can cancel if I don’t like it, but it’s worth a shot” it has been worth every single cent!
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Response from developer
Amazing to hear you're taking advantage of all the features in the MDacne app and that they're helping you with you're clear skin journey!
Great program!!
I found MDacne through an Instagram ad, and I was so desperate to clear up my skin that I was willing to try anything. So I downloaded the app, did everything I was guided to do, and within the next 2 weeks I had a box with my very own skincare regimen shipped to me. I am SO glad I chose to try this program. This has been the most effective skincare routine for me by far—and I have tried nearly all of them. My skin still goes through ups and downs of course, but the ups last much longer and the downs are fewer and further between! If you’re trying to decide whether to try this out, my suggestion would be to go for it!
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At least give it a try
The package comes in a box. The box itself is appealing and the product inside is probably the best I’ve used on the acne market. The first day washing my face with the cleanser was great it made me feel like a new person. I washed my face three times a day and it really helped me to feel cleaner and the annoying acne started fading as the days went on. I recommend this product to just about all my friends struggling because it really helps and if a flare up ever comes on again these are the people I’m going straight back to. If I could rate it any higher I would.
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Life Changer!
Before MDacne I didn’t have much hope for my acne, I had tried so many products that claimed to do so much good for my skin but they didn’t deliver. Essentially I was hesitant to give my money to some other company that claims to work but MDacne is the real deal. Not only does the app give you real dermatologists to talk to about your acne and ask for advice but they have trial size bottles of the customized product that are smaller so you can feel the water for a bit before you get the big ones. Their customized face wash, moisturizer, and acne cream work SO well. Right before I got my kit I also got a major painful pimple right on a smile line and I decided to try to pop it and right after popping it I put the acne cream on it as if a spot treatment cream and any signs of a pimple went away within a day! So glad I found MDacne.
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Response from developer
We're so glad you found us too and that your products are working for you!
Awesome product.
I’ve been using McAcne for 10 months now. Though at one point my skin started drying up real bad as we were bout to hit winter season. I messaged Dr. Harth about my concerns in hopes he could help me with it. He responded quickly and gave me some advice and a night cream to use every other night aside from my daily routine. If I’m being honest, I stopped using my day cream. I use my day/night wash and my night cream (before bed). I wake up, wash my face with cool water and use a moisturizer by neutrogena (clear face SPF30) break-out free liquid lotion sunscreen through out the day. Also great before foundation (if ever you decide to wear makeup).
I’m not saying to stop using your day cream. Everyone’s skin is not the same, just like their skin care products. Whatever works for you, great! Don’t hesitate to message the Doctors if you can’t seem to find the right routine for you!
Thank you McAcne! I’ve never felt so confident about my facial skin since middle school! I appreciate all the help I’ve received and I’m definitely gonna continue using your products! THANK YOU! 😁✊🏼
I’m not saying to stop using your day cream. Everyone’s skin is not the same, just like their skin care products. Whatever works for you, great! Don’t hesitate to message the Doctors if you can’t seem to find the right routine for you!
Thank you McAcne! I’ve never felt so confident about my facial skin since middle school! I appreciate all the help I’ve received and I’m definitely gonna continue using your products! THANK YOU! 😁✊🏼
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Response from developer
This is music to our ears! Great suggestion to other folks to use the dermatologist chat support during treatment! This enables us to tweak your routine or products as needed to ensure you get the best results. So excited for you and your renewed confidence!
Best acne cared
On April I was having an acne breakout. I was using another acne product at that time, and It didn’t work the only thing it did was make my skin dry. Towards the end of the month my acne was so bad, I didn't know what to do. Until I seen an AD about MDacne. I felt so confident and relief when I bought it. When it arrived on May 1st my acne was just getting worse and worse. I would have pimples around my mouth, my forehead, and my cheeks. When I try it for the first 2 days my acne stop producing. After the next 5 days my acne had decreased dramatically by a lot I went from having like around 15 pimples to just 5. A week later I still have around 3 pimples. But my skin is so much cleaner. I just love this acne program, it really saved my skin. I would highly recommend to my friends or anyone with acne problems.
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Truly Deceiving
I heard about this app and I thought it was genius, I immediately downloaded it. Although, I will admit I really love their products, however this company is scamming their “patients” and their customer service is terrible. You have to talk to a “doctor” and it takes at least 6 hours to get a response. The whole picture analysis thing is cool and I have nothing against their products although they charge $90 for one set of the cleanser, treatment cream, and a moisturizer over the course of 3 months and try to pass it off like it’s a deal??? that’s an outrageous amount to pay when you could go to a REAL IN PERSON dermatologist for half that price and get CUSTOMIZED PRODUCTS that your health insurance covers!!!! I was very disappointed to discover that this company charged me an additional $30 per month even when I was not going to receive any products. RIDICULOUS !!!
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Really works
I struggled with acne this past year and saw an ad for this on Snapchat and would honestly try anything and everything if it cleared my face at this point. Of course I was skeptical because I saw it on Snapchat but I bought it anyway because the price doesn’t break the bank and let me tell you I have recommended this to friends and will keep my subscription throughout college because this is truly a good product and well designed app. It started working for me within the first week and only got better after that. They also have a lot of products you can purchase and the packaging in the mail is super cute and nice.
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